Questions tagged [support]

You need help with the use of one or more of the site's features.

103 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
13 votes
0 answers
277 views

Recommend Deletion option in Late Answers review queue does nothing - please flag posts that should be deleted

Just a quick PSA here - thanks to BeastOfCaerbannog I've realised that the new Recommend Deletion option in the Late Answers queue completes the review and gives you the option to leave the canned ...
  • 67.8k
12 votes
0 answers
126 views

Changes to user account deletion

As a lot of people post here about removing profiles, I thought this meta.se post from today, outlining a few changes to the system, was worth a repost here, just so everyone knows about it. Relevant ...
10 votes
0 answers
310 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
9 votes
0 answers
137 views

Code fence formatting problems to watch out for and fix

Since the start of 2019, code fences have been fully supported on Stack Exchange sites. By code fences, I mean the use of opening and closing triple backticks to format a code block. The effect of ...
  • 67.8k
8 votes
0 answers
181 views

Ask the duck - how to disable it?

Today a yellow duck started popping up in the bottom right corner of the browser window. I can hide it through an adblocker option, but is there an option to disable this feature in user/profile ...
  • 28.5k
8 votes
0 answers
62 views

Why does the option to close question as off-topic as belonging to other SE site present only to some questions?

When a flag is raised for this question to be closed as off-topic, there is an option to choose whether it belongs to other Stack Exchange sites. However, the same option is absent for this question: ...
  • 26.4k
8 votes
0 answers
64 views

Some data lost after Stack Exchange server migration Feb. 9

As some of you have noticed, the SE admins were migrating the services to the NY data centre again yesterday. Unfortunately, some data seems to have been lost in the minutes before the site became ...
  • 65.8k
7 votes
0 answers
195 views

User spoils his answers

I just noticed that a user Mudit Kapil is spoiling good answers. Just look at edit history. https://askubuntu.com/a/576229/167850 and others. You can just search his last edits. Not removing them, ...
  • 84.7k
7 votes
0 answers
43 views

Can I see which comments I flagged?

In my profile, under Flags I see the posts I flagged. Now I want to see which comments I flagged and don't find them. Am I too blind to see the obvious?
  • 8,486
6 votes
0 answers
145 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
6 votes
0 answers
72 views

ask ubuntu home page last seen gone with new ui

I was previously able to see the last seen of any user. Recently with the new look of AskUbuntu page, I could not find this option. Is it removed or is there any different approach to the "last ...
  • 21.2k
6 votes
0 answers
82 views

WAT! Failed review audit but the question is closed

This question is closed as too broad, rightly so despite the upvotes (if you only take into account the last question "Won't a recent Ubuntu version affect my software in any way ?" you will need more ...
  • 65.9k
5 votes
0 answers
51 views

Flagged a question before I saw it in First Posts review queue. I cannot click "I'm Done"

The question which I'm referring to in the title is this: Error : If you do not go back to the partitioning menu and correct these errors, the partition will be used as is I flagged this question 2 ...
5 votes
0 answers
46 views

Achievements rep indicator glitching

The rep indicator lit up saying I gained 141 points, but I only gained 4. This has happened twice in the past 10 minutes. See the below screenshot...
5 votes
0 answers
868 views

Unreadable captcha

I wanted to add my answer to this post but I keep on being told to enter the text on a captcha. The problem is that the captcha text is bearly readable and no success after about five tries. I tried ...
  • 14.8k
5 votes
0 answers
67 views

What is the site self-evaluation?

Today I encountered the site self-evaluation evenmt. When I clicked on it the review site opened and I had to evaluate several questions. However this thing lacked some explanation. So what is the ...
  • 18.6k
4 votes
0 answers
107 views

Double downvote?

How does that happen? 6 views but 8 downvotes?
  • 4,537
4 votes
0 answers
47 views

Image uploader provides wrong image

I am trying to add a screenshot to a question of mine. After I select the picture with the "browse" link, the small preview shows the correct image. But when I click the "Add picture&...
  • 3,137
4 votes
0 answers
92 views

Do answers, given during grace period, count for a bounty?

Just curious.. A while ago, I commented on this question, to see if I could find information to give an answer. Just after the bounty period, but within the grace period, the poster commented that ...
4 votes
0 answers
57 views

Help Needed for Broadcom Testing

it's your crazy mod here. I am in need of Ubuntu users that have a BCM43XX Broadcom Wireless Card. For the Broadcom models you can go ahead and read Installing Broadcom Wireless Drivers What we ...
4 votes
0 answers
42 views

Why the limits on the number of users that can be notified in one comment?

Sometimes, it becomes necessary to notify more than one user (using the @) in the same comment. However, the current system allows notifying only one user in the same comment. Why this limit? Can we ...
  • 26.4k
4 votes
0 answers
59 views

How to sign into Ask Ubuntu?

Trying to sign into Ask Ubuntu using a Launchpad account. It won't let me get that far once it got me to the authentication part but none the less it fails.
user avatar
4 votes
0 answers
96 views

Answer aglomerate, group of possible solutions for a frequent question

Is there a better way to answer the "upgraded and my 'random graphics maker string here' driver stopped working" (or any other derivatives of hardware category as long as its frequent)? I have seen ...
3 votes
0 answers
46 views

Possibly similar question (or even accounts)?

Either it's a coincidence or intentional, I saw two similar questions of LibreOffice right now: Convert .ods document to .docx document Converting .ods to .docx file Apparently, both OPs have also ...
  • 1,387
3 votes
0 answers
32 views

Mobile site UI buggy

Basically the text of top menu and tags is outside its supposed placement. Browser: Chrome Device: OnePlus Two Issue seems specific to Chrome, as Firefox displays the site normally.
3 votes
0 answers
32 views

Can we have some click through stats for Community Bulletin?

We have a section called "Community Bulletin" on the landing page of Ask Ubuntu which contains links to events (like Moderator elections), featured meta posts, recently held meta discussions along ...
  • 13.1k
3 votes
0 answers
95 views

How accurate are times given for when questions/answers are posted?

In https://askubuntu.com/questions/431194/how-to-upgrade-ubuntu-12-04-to-ubuntu-13-04, the question is at 2014-03-08 06:44:30Z and the answer is at 2014-03-08 06:46:25Z. My question: how reliable ...
  • 39.6k
3 votes
0 answers
85 views

Forgotten questions due to spam waves

A while ago, we were having some spam waves, do to the distraction, we didn't answer the question, that were getting spam A's. I checked my flags, and saw some of them are completely forgotten, I ...
  • 26.2k
3 votes
0 answers
144 views

Could we get rid of all unuseful tags? (Tags that alone can't be)

Lets check this: http://data.stackexchange.com/ubuntu/query/146225/what-tag-is-most-common-for-first-posts Well, someone see the problem? I do. The version specific tags and a bunch of overly general ...
3 votes
0 answers
42 views

Why no tool buttons above answer field while logged in

Today I faced this strange issue. There are no quick buttons (linking/image insert) in answer field. The preview field is neither updating. please see the screen shot, But I can see the icons when I ...
  • 21.1k
3 votes
0 answers
219 views

Launchpad OpenID not working for login on Ask Ubuntu

I can't log in here using my Launchpad ID. I get Canceled on the identification page of AskUbuntu. On the Launchpad, I get an Oops page with an message saying that the error was logged. Sorry, ...
  • 214
2 votes
0 answers
76 views

incorrect (4) consecutive days count while I visit this page every day

I visit the AskUbuntu-page every day and browse trough the questions. I open questions and mostly browse till page 4. I don't really understand how my counter shows only 4 days. Please can anyone tell ...
  • 1,321
2 votes
0 answers
69 views

Reopen question after release of 20.04

my question has been closed as addressing a not released version, but now it's released. Please reopen. How to install Ubuntu 20.04 Focal Fossa remotely with virt-instlall?
  • 545
2 votes
0 answers
48 views

Any ideas on why this question didn't get any responses

I asked this 17 days ago (although I revised the title later). I don't expect miracles (although sometimes I get them ;) ), but I am surprised at getting nothing. Is there something I can do/...
  • 1,789
2 votes
0 answers
108 views

How can I shorten the Long Code output in questions and answers and display scrollbars?

There are some questions and answers that have very log output that is condensed with scrollbars. Is there a formatting method to control how much is displayed between the scrolling. I believe some ...
  • 24.3k
2 votes
0 answers
58 views

Why can't we upvote comments on this years mod elections?

I was reading a post from the 2014 elections and it has many upvoted comments. Why can't we do it this year? it would save a lot of "me too" comments. I wonder if this is a bug, as you can highlight ...
2 votes
0 answers
42 views

AskUbuntu tells me I'm in danger of being blocked

When I wanted to ask a question on AskUbuntu, I got a warning that states "Some of your past questions have not been well-received". Here I interpret "some" as "at least one", but I cannot really ...
  • 173
2 votes
0 answers
36 views

Unable to upvote or comment on answer

I was able to accept this answer, but I am unable to up vote or comment on it. When I click the Add comment button I get the following message: User does not have permission to comment on this post ...
2 votes
0 answers
20 views

Is there a tag for "single user mode"?

Just created a tag for a question that was specifically about single user mode, and searched for a tag about it, but didn't see one. Just want to correct my mistake if it already exists.
  • 4,467
2 votes
0 answers
28 views

Can we get a better quality question for grub-rescue-error-unknown-filesystem

In doing some reviews, I came across a user who had this error issue, and was asking about a grub-rescue-error-unknown-filesystem issue. I figured I would mark it as a duplicate, being a common issue, ...
  • 11.4k
2 votes
0 answers
98 views

Help with formatting text in question and answer

We can easily well format text in question/answer like Bold, Italic, Hyperlink, Block-quote, code, Image, List, Heading and Horizontal rule. Now, I want to know various tags like <kbd>, etc. ...
  • 33.7k
2 votes
0 answers
40 views

How to list questions closed for particular reason?

I saw there is data.stackexchange.com on which we can query questions, for example, protected questions. Is there any queries to list questions closed for particular reason? I need to list off-topic ...
  • 13.4k
2 votes
0 answers
54 views

Can I search for my draft answers?

I googled to know how to get my draft answers. But I couldn't find a way. I know I can find my draft if I know the question. In my case I don't remember the question. Any idea?
  • 7,175
2 votes
0 answers
39 views

This question is not duplicate so consider re-opening it

I asked this question "The software on this computer is up to date" while upgrading 12.10 to 13.04 I have this unique error "The software on this computer is up to date" I couldn't find its ...
  • 276
2 votes
0 answers
46 views

Pic Won't Show Up on My AskUbuntu Profile After Uploading JPG File to My Profile

I took the option to change picture on my Profile, and uploaded a 9KB JPG pic; but it's just showing a white screen where my pic should be. What am I doing wrong?
2 votes
0 answers
40 views

When commenting on a "moderator" flag, how can I finish just with the keyboard?

When I flag a post "for moderator attention/other" I want to just type my comment and then commit the flag using only the keyboard. As I see it now I have to use the mouse to click on "flag question" ...
  • 8,486
2 votes
0 answers
32 views

Can I sort my "favourites" questions based on tags?

Is there a possible way of sorting my favorite questions by name or tags? As I have too many favorite questions in my account. So sorting them would make it easier to find the needed question.
  • 4,048
2 votes
0 answers
59 views

Why does the community bot upvote some things?

I have a question about the Community moderator bot. I have seen and understood what its mission is. I also noticed something that was weird, at least for me. The bot votes several questions. And ...
  • 2,452
1 vote
0 answers
88 views

ACTIVITY screen in my profile needs work

As usual, change provokes more change... the new ACTIVITY screen needs some tweaking... BADGES shows up twice... And REPUTATION should be moved up IN PLACE of the first BADGES image...
  • 64.9k
1 vote
0 answers
115 views

All my ANSWERS have disappeared from my Activity screen

Happened just a few minutes ago... Where did they go?
  • 64.9k