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Questions tagged [support]

You need help with the use of one or more of the site's features.

8
votes
2answers
113 views

How long should I wait for an answer on here?

How long should I wait for an answer to my question 18.04.2 authentication error on here, and in the meantime is there anything I can do to make it more answerable? I've already included a fair ...
-5
votes
1answer
96 views

How do I leave this group? [duplicate]

Since KDE is "off topic", how do I leave this group? Quality standards too? Sheesh! Get me out of here please. Ban me.
3
votes
2answers
69 views

How to open a certain question in the Close Votes queue?

Unlike the edit-button which brings me to the Suggested Edits-queue when an edit is pending, the close-button always open the VTC-dialog. I'd prefer to be brought to the Close Votes-queue if there ...
3
votes
1answer
63 views

Where do I find the links for duplicate questions?

In general, where are links to duplicate questions located when a post is tagged as a duplicate? This link is just an example of one of the many times I've been unable to find the duplicate: Where ...
9
votes
1answer
196 views

What's happening with this bizarre screen?

I don't understand what's going on :( It seems it's an April Fool's gag! UGH!!! And each time I have to click on the clock icon to restore normalcy.
7
votes
1answer
117 views

Trying to find my posts

I am trying to find all of my posts whether responded to or not. I tried a search for user:fixit7 but it found nothing.
5
votes
1answer
190 views

Save an answer as a draft

I was wondering if it couldn't be a good feature to be able to save an answer as a draft in case I don't yet want to post it since I may be doing something else with my machine before later completing ...
4
votes
1answer
48 views

How to find the question or answer relating to this revision?

I used Google to search for wmctrl -a and window id. The first hit was a link to a revision at Ask Ubuntu: And clicking it gave me this link in the address bar: https://askubuntu.com/revisions/...
6
votes
0answers
113 views

What happened to apps.ubuntu.com? [migrated]

I tried (following the top answer on How to post links that integrate with the Software Center?) to place an install it link into an answer. The image was there all right but the link was redirected ...
6
votes
1answer
31 views

The review-queue audit-system fails users for making a comments

Why does adding a comment to a good post prompt this message. STOP! Look and Listen. This was an audit, designed to see if you were paying attention. You didn't pass. Your review was ...
2
votes
1answer
66 views

When I try to review First Posts, why does it say “No Action Needed”?

Whenever I try to review a 1st post, it says no action required. Is it possible to have it show only posts that I can review?
8
votes
1answer
59 views

Should tags be edited out from a question if they appear irrelevant?

See Off Wi-Fi LED in Ubuntu for an example: While it's ideally better to ask posters if, in this case, lubuntu and syslinux are indeed relevant to the question, suppose posters doesn't respond or, ...
6
votes
1answer
252 views

Is there a way to seek reevaluation of an answer to a question?

I have posted an answer to a question that is advocated by the full manual entry itself for the particular situation. While my approach is perhaps not the most straightforward way of achieving the ...
1
vote
0answers
38 views

Made two edits within two minutes, but they weren't merged [duplicate]

I'm used to editing then noticing something small I missed and quickly editing again. Normally the second edit is merged with the first as long as it's within a grace period of 5 minutes, but I just ...
7
votes
2answers
78 views

Is there an easy way to include images from https://imgur.com?

Sometimes, posters provide links to https://imgur.com rather than to https://i.stack.imgur.com. Then, if I want to include the image in the poster's question, I first have to open the https://imgur....
9
votes
1answer
197 views

Reopen a question closed as a duplicate of 3 different ones?

So this question has been closed as a duplicate of 3 different questions and their answers, but IMHO none of them really answer the original question: they're just related... Is it appropriate to ...
12
votes
3answers
242 views

What should we do with answers only saying what not to do and advising readers to follow another answer instead

In this answer the user is sharing his experience of what not to do and says to follow the existing accepted answer. IMHO this is a partial answer at best and not an answer at worst, but the OP has a ...
7
votes
1answer
92 views

What are the remaining options for popular/active questions that are closed?

This question Which type of VirtualBox networking should I use? is highly voted and quite popular. It seems to be the first source of information when searching for the specific topic on search engine....
-1
votes
1answer
62 views

Could somebody remove the “duplicate” mark that was wrongly applied to my question?

My question is clearly not a duplicate of this other one, because the solutions are completely different. Could somebody remove the [duplicate] mark?
5
votes
1answer
229 views

Could anyone explain me why my question was deleted?

I asked a question on askubuntu.com. (https://askubuntu.com/questions/1111486/upgrade-from-16-04-to-18-04-broke-apt) First it was put on hold, because it was too broad. So I edited my question to make ...
5
votes
1answer
164 views

Should questions closed here and then posted in another SE site be flagged for deletion?

For example, Errors where encountered while processing and mint is weird - Linux mint [on hold] has been put on hold as off-topic. The poster then posted here. Should such questions be flagged for ...
6
votes
2answers
350 views

Why is this not a good question?

I have a question about my Ask Ubuntu post: I don't know how I ended up here but what is ubuntu? Why is this not a good question? Update: here is the deleted post for those who can't see it:
9
votes
1answer
58 views

What is the red circle on my review icon?

Today a red circle appeared on my review icon, but I don't know what it is. Nothing else has changed. Can anyone explain?
5
votes
1answer
43 views

“Very low quality” vs “should be closed ---> unclear what you're asking” flags

I can't really understand when I should use one flag or the other, for example on this question. Both of those flags seem to imply that a question is poorly written and should be removed, so why are ...
5
votes
2answers
74 views

Why is it still possible to log in to Ask Ubuntu with my old email address after I added a new one?

In my profile I went to Edit Profile & Settings > Edit Email Settings I entered a new email address I want to use to log in. Why is it still possible to log in with the old email address?
4
votes
1answer
89 views

when addressing to user in comments - @user as it is or without spaces?? example @Abcd E F or @AbcdEF?

I am confused while addressing the user in comments.. if the user name for example "Abcd E F" How do I address it, @Abcd E F or @AbcdEF ??
12
votes
1answer
222 views

Is there a policy on the use of emojis or emoticons?

Is there any policy on the use of emojis or emoticons? Examples: Can't login with my PIN password in Ubuntu 18.10 In https://askubuntu.com/posts/1105109/revisions it was part of the code until ...
4
votes
1answer
38 views

pasting into stack exchange editor

I want to add the contents of an rc file to my question.when I paste it it looks fine in the editor but appears in my post with the formatting all wrong. on my end Ive used gedit and gvim and the ...
7
votes
1answer
64 views

Has code formatting been “enhanced” after a recent update to this site's appearance?

I'm seeing code text with a variety of colors. Two recent examples: installing kubuntu-desktop failed during 18.04 upgrade Bash file automation In this image taken from the first one, there's text ...
12
votes
1answer
151 views

What does it take to get suspended?

I've seen quite a few experienced veterans getting suspended recently on Ask Ubuntu... As I'm an old, grouchy, grumpy, cranky geek, I'm starting to get worried... Is this a new script running that ...
0
votes
1answer
108 views

Remove the Reject mention

Remove "reject" in this suggested edit I just wanted to add extra information, that if the keys for addition division etc. are to be used, the right Unicode has to be chosen
-7
votes
1answer
156 views

Why is Ask Ubuntu set up to discourage users from participating?

For a while now I have noticed Ask Ubuntu has a system of PFO in place. The system I have experienced does not allow me to post or answer questions unless I have 50 reputation points. The system ...
8
votes
2answers
102 views

What's the least annoying for moderators: pinging or flagging?

I always feel bad when flagging something for moderator attention, because it's never important: So what's the least annoying: flagging pinging in chat ?
7
votes
1answer
127 views

Will I still get +2 for editing questions and answers after I reach 2000 reputation?

I have been active on Ubuntu for one year... I am about to achieve 2000 reputation. At the moment, with reputation 1658, all my edits are peer reviewed and once they are accepted, I am getting a ...
15
votes
1answer
403 views

Is it OK if I call on a high reputation user on part of my answer if it seems difficult from that point?

I have an answer on which the new user who posted the question requires further help though they have accepted the answer... But it turns out I am short of some knowledge in the case. Can I, for ...
6
votes
1answer
65 views

There is something wrong with backslash (“\”) behaviour in comments

I was writing comment to the question(about Samba, so it uses UNC with backslashes). The source code of my comment: On Linux you should use `//` instead of `\\`. On Windows you should use only `\\`. ...
7
votes
3answers
290 views

What is required to become a moderator?

I can see some moderators editing posts here... These moderators have little reputation points such as 100 approx. and few silver and bronze badges. I wish to know what it takes to be a moderator on ...
12
votes
1answer
152 views

Is it correct that search on AskUbuntu ignores code blocks and inline codes?

Sometimes I want to search posts which mention some-command-name by using `some-command-name` formatting or maybe also multi-line code blocks (<pre>, <code> or Ctrl+K). As of today the ...
8
votes
3answers
195 views

What's the relationship between Ubuntu, Ask Ubuntu and Stack Exchange?

Is ask Ubuntu a site to ask questions about Ubuntu, a certain piece of software? Or is it just like for asking any type of questions? Or is it a sub-category of Stack Exchange which is the main site? ...
4
votes
1answer
134 views

Reputation points and badges not incremented

My reputation points and badges suddenly stopped increasing on Ask Ubuntu... I have done some reviews today and I was also supposed to be awarded a gold badge for editing 500 posts. This started ...
2
votes
1answer
95 views

Lots of Oops errors when clicking internal links

I'm getting lots of oops errors when clicking internal links (link from one question to another on AU) E.G. in this question clicking the link for the duplicate here gives me an Oops reliably... Is ...
13
votes
1answer
219 views

Should the copy.com tag be removed?

It currently has no watchers. At this time, there are 13 questions tagged with copy.com. copy.com has been discontinued. I saw it in this recent question: compare and move a file from one directory ...
-12
votes
1answer
124 views

Is there any mechanism to block trolls from harassing you?

I have a question about my Ask Ubuntu post: Backup for Cloud Email Is there any mechanism to block trolls from harassing you? I asked my first question (linked above) and it's infested by someone ...
4
votes
1answer
106 views

Not getting some of the comment and badge notifications

Comments Notifications: I recently commented on this post. Earlier whenever I used to comment on a post and get a reply from OP just after my comment even without mentioning my name, I used to get ...
0
votes
2answers
103 views

How do I delete my user profile? [duplicate]

If I'd like my user profile deleted, who would be able to process such a request?
2
votes
1answer
58 views

Question put on hold as off-topic but maybe spam?

Can anyone provide me high PR rank guest posting sites for SEO activity? has been put on hold but I feel it's a form of spam via the user profile. I clearly remember a previous post by the same user ...
8
votes
2answers
91 views

How can I report user profile as inappropriate?

Is there a way to report a user based on their profile? I found a user whose profile description is clearly promoting a strip club as is their profile pic. I'm looking to report them based on their ...
2
votes
1answer
76 views

Can't log in to Ask Ubuntu from my new computer - works fine on the old one

I tried to connect to Ask Ubuntu on my new computer but my email and password in the Login Mask just "froze" and nothing happened, I then tried the forgotten password business and received an email ...
4
votes
1answer
66 views

Lost access to e-mail account used to register in askubuntu

I have four e-mails one each in google, microsoft, yahoo and yandex and all four have two step verification using mobile apps enabled. I have registered in my askubuntu account using my yandex e-mail. ...
6
votes
1answer
111 views

LQP queue recanting recommendations

I recommended deletion on this answer which the user then edited to improve his answer based on the review. How can I recant that review and cancel the delete recommendation?