Questions tagged [support]

You need help with the use of one or more of the site's features.

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3 votes
1 answer
50 views

Why do some questions show with a yellow background?

I suspect I'm missing something really obvious (and might have to delete this question in embarrassment!). I can't see the reason why some questions have a yellow background (e.g. see below from ...
  • 1,926
5 votes
2 answers
156 views

How should I paste from my terminal?

I am aware of the editing help topic, but I'm still not sure how I am supposed to format the text I copy/pasted from my terminal. I want to be able to share these details from my terminal and I want ...
  • 11.1k
2 votes
1 answer
57 views

Why "Your question could not be submitted."

I am trying to submit a question. I have spent a lot of effort trying to be clear. I like to make icons containing text. They are 240x240 pixels. However, when I put them on my desktop, the icons are ...
  • 2,546
4 votes
1 answer
49 views

How can I read answers to the related questions that appear when I'm drafting a question?

I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
10 votes
0 answers
304 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
5 votes
1 answer
59 views

How do I add files to posts?

I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this. Please, what I'm missing ? If I click on image insertion button I can ...
  • 1,453
6 votes
0 answers
139 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
0 votes
0 answers
121 views

What is happening with the daycounter?

I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my respons. See screenshot . My daycounter however states that I have not visited the ...
  • 1,311
5 votes
1 answer
93 views

Why is my question opinion based

My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
  • 1,311
1 vote
1 answer
80 views

Why is this question exemplary for AskUbuntu?

So I was doing the "first questions" moderation queue and this question on making a program quit using a keypress came up. To me, the question is clearly due for another site -- probably ...
  • 2,756
2 votes
2 answers
280 views

Does the word "best" automatically make a question "Opinion based"?

I recently posted a question, and it was closed as "opinion based", presumably (and from a comment here) because of the word "best" in the title. I don't quite see where the ...
  • 139
3 votes
3 answers
133 views

How can I correct the reason for a close vote?

I cast a close vote but selected the wrong reason by mistake. Now the only option I am offered is to retract the close vote, and the system tells me that if I do that I won't be allowed to vote for ...
  • 3,191
5 votes
1 answer
102 views

What do you consider a well received question?

How many positive arrows does a question need to be considered a well received question?
  • 1,311
0 votes
1 answer
82 views

Buggy consecutive days counter

Although I made a comment yesterday it didn't register my visit. . I had 69 days and today it shows 1. Clicking on 'consecutive days' shows I missed yesterday. I was really on my way to 100. Very ...
  • 1,311
0 votes
0 answers
73 views

problem with registering visiting days

I always log in to this site after my father is done. However he has more consecutive days than me. I have only 2. When/how does the site register a visit?
0 votes
1 answer
66 views

Edited a question, but it doesn't display my name

I edited a question (translated from Italian to English) and my name wasn't shown on the post. Then in my two and a half hours later I noticed that someone else's name is displayed there. How is that ...
  • 1,311
4 votes
0 answers
106 views

Double downvote?

How does that happen? 6 views but 8 downvotes?
  • 4,497
1 vote
2 answers
103 views

Spontaneous Reputation Loss

I had a 308 reputation about thirty minutes ago, and someone has spontaneously down-voted at least four of my answers, and voted to delete them. I expect that this will happen more, and I would like ...
  • 450
2 votes
0 answers
76 views

incorrect (4) consecutive days count while I visit this page every day

I visit the AskUbuntu-page every day and browse trough the questions. I open questions and mostly browse till page 4. I don't really understand how my counter shows only 4 days. Please can anyone tell ...
  • 1,311
5 votes
1 answer
115 views

How is the Meta participation calculated?

Recently, while randomly browsing Meta Ask Ubuntu, I found the Participation tab in the Users section. To me, it is showing me on the top of the tab: But I haven't posted any meta posts recently, so, ...
  • 5,914
7 votes
1 answer
233 views

Why is the pool of selectable known-bad first question audits so small?

Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
  • 209
7 votes
1 answer
113 views

What does "Watched" mean on the new summary page?

So the new layout - don't know... But what does the tag "Watched" mean? And why does one variant have an eye icon? Just curious - couldn't find solid info on this.
3 votes
2 answers
107 views

Is the <blockquote> tag working correctly on Ask Ubuntu?

I've been trying to use the <blockquote> tag to include literal output in this forum, but I cannot get it to work for me. My understanding is that if a chunk of text is surrounded by the <...
  • 2,025
3 votes
1 answer
84 views

How to decide which flag is the correct one?

This days I found some questions about to install software in no longer supported releases (linke xenial) I never know for sure flagging as EOL or flagging as a duplicate (like how to install or ...
  • 4,497
1 vote
0 answers
88 views

ACTIVITY screen in my profile needs work

As usual, change provokes more change... the new ACTIVITY screen needs some tweaking... BADGES shows up twice... And REPUTATION should be moved up IN PLACE of the first BADGES image...
  • 64.7k
1 vote
0 answers
111 views

All my ANSWERS have disappeared from my Activity screen

Happened just a few minutes ago... Where did they go?
  • 64.7k
1 vote
1 answer
49 views

How to add subname in profile?

The above is a user from Stack Overflow. How can I add a subname like Data Wrangler above? I don't see an option in my profile preferences to do this.
  • 14.8k
0 votes
1 answer
71 views

Why are other people able to determine what answered the posters question?

I have a question about my Ask Ubuntu post: Deja Dup not backing up entire system I apologize if this has been asked or commented on by another thread. I do not have the time to read 25 pages of ...
13 votes
0 answers
275 views

Recommend Deletion option in Late Answers review queue does nothing - please flag posts that should be deleted

Just a quick PSA here - thanks to BeastOfCaerbannog I've realised that the new Recommend Deletion option in the Late Answers queue completes the review and gives you the option to leave the canned ...
  • 67.7k
0 votes
1 answer
53 views

Are accepted answers pinned to the top in Ask Ubuntu Meta? [duplicate]

I was going through Ask Ubuntu Meta and found this question: Bullying as a strategy to force close a question. There are 2 answers to the question: one by Zanna and one by karel. I used the sort ...
-1 votes
1 answer
80 views

Why does the tag `20.10` Even exist If it is off topic?

Why does the tags of the releases who have met there end life even exists for eg - 20.10 19.04 16.04 What are the point of still using these tags ? When all the questions about them are off topic , I ...
  • 5,914
4 votes
1 answer
230 views

I am not able to ask questions on Ask Ubuntu

I am a new ask ubuntu user and recently I just asked only 1 question on it about my computer being stuck. I was flagged for duplicate / off-topic questions. My question was deleted. It was actually on ...
  • 5,914
2 votes
2 answers
51 views

Should we add ephemeral security alerts on high priority vulnerabilities?

I came across an answer which suggest installing x tool which have a recently found a high priority security risk, so I edit it to add: Update x ASAP: CVE-2021-nnnnn: High priority security ...
2 votes
1 answer
137 views

This is my impression of askubuntu

My last Q was about odd behaviour during intramfs. The Q is GRUB starts but init cant read any media I find the comments asking for clarification unreasonable. initramfs doesn't change between 20.04.x ...
6 votes
1 answer
95 views

How do I make sure my stupid edit never sees the light of day?

I was an idiot and edited an answer rather than my question - how do I make sure my stupid edit never sees the light of day? Question where I screwed up Answer I accidentally vandalised
6 votes
0 answers
71 views

ask ubuntu home page last seen gone with new ui

I was previously able to see the last seen of any user. Recently with the new look of AskUbuntu page, I could not find this option. Is it removed or is there any different approach to the "last ...
  • 21.2k
3 votes
1 answer
144 views

Can I unsubscribe from comments to my answers?

Is there a mechanism that allows me to “unsubscribe” from comment notifications on my answers? Ideally something that operates on a per-answer basis. Alternatively, can I mute certain people so their ...
  • 16.4k
-5 votes
1 answer
55 views

I asked a question but now I can not find it

I asked a question: Create Bash Alias That Accepts Commands but now I can not find it.
10 votes
1 answer
161 views

Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?

In the bottom of Ask Ubuntu website, we can notice this: Ubuntu and Canonical are registered trademarks of Canonical Ltd. But in Ask Ubuntu Meta, the aforementioned text is not there. Why is the ...
0 votes
2 answers
139 views

Why questions are no longer accepted from my account? Why am I getting "You have reached your question limit" while trying to post a new question?

While trying to ask a new question, I'm getting You have reached your question limit Sorry, we are no longer accepting questions from this account. What is the reason I can no longer ask questions? ...
-1 votes
2 answers
78 views

Isn't it weird that you type upgrades and get updates?

Isn't it weird that you type upgrades and get updates? Why did this question: Is there a command to find updatable packages? get negative votes? As I explained in the comment. The problem is here ، It ...
7 votes
1 answer
135 views

What are the meanings of EoSS, LTS, ESM and EoL?

In the What topics can I ask about here? article in Ask Ubuntu help center, under the "Questions that you should avoid:" heading, the following bullet point is mentioned: Support for ...
0 votes
1 answer
90 views

Why is my answer deleted?

I have a question about my Ask Ubuntu post: Ubuntu 20.04 ACPI errors after suspend: cannot release Mutex After I realized a persistent error message, I searched for it and found the exact problem on ...
1 vote
1 answer
85 views

How is the linked question off-topic? [duplicate]

I just watched this question get closed as off-topic. The question involves reinstalling / recovering accidentally deleted packages in Ubuntu. Granted, it is an older version (16.04), but I was under ...
  • 1,422
5 votes
1 answer
62 views

How to post follow-up to answer

Where should I post a lengthy follow-up to an answer to my question? My comment ran to too many characters. Should I answer my own question, although it's really a response to one particular answer?
  • 360
0 votes
0 answers
68 views

Why do I need a reputation above 50 to answer? [duplicate]

Why is it necessary to get 50 reputation before answering a question?
0 votes
0 answers
28 views

how to view my question thread from earlier? [duplicate]

I posted a few questions earlier. But I'm unable to view threads. How can I list those I asked earlier?
  • 71
-2 votes
1 answer
90 views

Lost more rep, after user removal loss

The user rep numbers have gone wonky in the last few weeks. Some new change on AU caused the problem(s). The numbers don't always add up any more. Here's an example... My summary rep shows only +10. ...
  • 64.7k
0 votes
0 answers
50 views

login issue; dual accounts

Sorry! Logged in w/Launchpad apparently created a new ID for me instead of merge. Please merge TyphSniftR and typhaneic at gmail.com. I am on stackoverflow, ubuntu, linux, launchpad, github, etc. w/ ...
1 vote
0 answers
165 views

Please, I want to take back my "upvote" from a comment

So I read a comment, it seemed good, so I "upvoted" it (with the teeny-weeny little triangle). Then in like 15 seconds I spotted that somehow I skipped over an important detail that actually ...
  • 3,097

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