Questions tagged [support]

You need help with the use of one or more of the site's features.

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3 votes
3 answers
99 views

I would like a moderator to remove the acceptance from one of my answers and give it to another one

Is that even possible? Question here with my answer the accepted one and the one below that a better one! Yeah, I've looked here already but I'm not going to plagiarise the better one; that would ...
4 votes
1 answer
47 views

How can I read answers to the related questions that appear when I'm drafting a question?

I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
10 votes
0 answers
243 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
7 votes
1 answer
227 views

Why is the pool of selectable known-bad first question audits so small?

Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
3 votes
1 answer
80 views

Searching for "help ubuntu" or "ubuntu+help" in Google search should list Ask Ubuntu in results

I think the two search strings help ubuntu or ubuntu+help should bring up Ask Ubuntu website in the search results. It does not feature in the first three pages of Google search. What do you think?
2 votes
1 answer
55 views

If I bounty a question, but then I write a good answer, can I award myself the bounty and get my bountied reputation back?

Say I start a bounty on a question. What happens if I figure out a solution for my bounty on my own and write a good answer. Can I award the bounty to myself? Do my reputation points belong to me ...
4 votes
1 answer
92 views

Why are askubuntu.com and meta.askubuntu.com considered as same site?

Why are askubuntu.com and meta.askubuntu.com considered as same Stack Exchange site (Same Reputation points on both site), while stackoverflow.com and meta.stackoverflow.com are considered as ...
8 votes
1 answer
64 views

Who are the people responsible for the direction, decisions and development of AskUbuntu?

Although I'm relatively new to using AskUbuntu, I have, at times, wanted to contact the "leaders" responsible for the direction, decisions and development of AskUbuntu (ie. who decides the "official ...
7 votes
1 answer
253 views

Where is the stackexchange/stackoverflow help, specifically about formatting and markdown?

I read the FAQ page and the About page, but no links to any help topics about the mechanics of using the site. When I post a comment, can I used formatting? Where is the format or markdown help? ...
1 vote
1 answer
48 views

How to make Key Images in questions? [duplicate]

I've been trying to answer questions but I want to add The little keys in there, and I don't know how. How do I do it?
18 votes
1 answer
223 views

Why do some questions appear with a red background?

As I was looking through some of the unanswered questions I noticed that some were appearing with a red background like the one in the photo below. Does anyone know what it means? Thanks!
3 votes
2 answers
85 views

Finding relevant aswers

How does one go about finding questions and answers that are up to date, not 5 or more years old. I ask this so I can avoid the "THIS Question has been asked." that I see in every question. This is ...
0 votes
1 answer
36 views

Last post not in recent inbox messages

My last post does not show up in my recent inbox messages. But it does show up in a search. Does it only show up if it has had replies?
-2 votes
1 answer
81 views

Show only posts that need editing [duplicate]

I would like to help folks with first posts. But all I see is "No action required." Is there a setting to have it show only posts that need action? https://askubuntu.com/review/first-posts/1053682
10 votes
1 answer
159 views

Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?

In the bottom of Ask Ubuntu website, we can notice this: Ubuntu and Canonical are registered trademarks of Canonical Ltd. But in Ask Ubuntu Meta, the aforementioned text is not there. Why is the ...
-7 votes
1 answer
161 views

What can I do after my account is gone?

I logged in this morning, and instead of logging in, it asked me to join the community through stack exchange again, and now I am at 101 reputation, instead of the 360 I was at yesterday. How can I ...
5 votes
1 answer
59 views

How do I add files to posts?

I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this. Please, what I'm missing ? If I click on image insertion button I can ...
6 votes
0 answers
110 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
0 votes
0 answers
91 views

What is happening with the daycounter?

I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my respons. See screenshot . My daycounter however states that I have not visited the ...
5 votes
1 answer
91 views

Why is my question opinion based

My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
8 votes
2 answers
136 views

Are new users banned from answering "highly active questions"?

This question was asked on July 1: Ubuntu 20.04 on a new Lenovo IdeaPad Flex 5 is not detecting my second monitor through HDMI Today, a new user with 1 reputation attempted to provide an answer to ...
34 votes
2 answers
3k views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
1 vote
1 answer
75 views

Why is this question exemplary for AskUbuntu?

So I was doing the "first questions" moderation queue and this question on making a program quit using a keypress came up. To me, the question is clearly due for another site -- probably ...
2 votes
2 answers
279 views

Does the word "best" automatically make a question "Opinion based"?

I recently posted a question, and it was closed as "opinion based", presumably (and from a comment here) because of the word "best" in the title. I don't quite see where the ...
3 votes
3 answers
132 views

How can I correct the reason for a close vote?

I cast a close vote but selected the wrong reason by mistake. Now the only option I am offered is to retract the close vote, and the system tells me that if I do that I won't be allowed to vote for ...
5 votes
1 answer
102 views

What do you consider a well received question?

How many positive arrows does a question need to be considered a well received question?
0 votes
1 answer
82 views

Buggy consecutive days counter

Although I made a comment yesterday it didn't register my visit. . I had 69 days and today it shows 1. Clicking on 'consecutive days' shows I missed yesterday. I was really on my way to 100. Very ...
0 votes
0 answers
68 views

problem with registering visiting days

I always log in to this site after my father is done. However he has more consecutive days than me. I have only 2. When/how does the site register a visit?
0 votes
1 answer
66 views

Edited a question, but it doesn't display my name

I edited a question (translated from Italian to English) and my name wasn't shown on the post. Then in my two and a half hours later I noticed that someone else's name is displayed there. How is that ...
0 votes
2 answers
73 views

Retrieve a deleted question

Is there a way to retrieve a deleted question I have asked? I deleted it because I had a duplicate, but after further reading I understood that's it's not really the same question, and I want mine ...
4 votes
0 answers
104 views

Double downvote?

How does that happen? 6 views but 8 downvotes?
1 vote
2 answers
103 views

Spontaneous Reputation Loss

I had a 308 reputation about thirty minutes ago, and someone has spontaneously down-voted at least four of my answers, and voted to delete them. I expect that this will happen more, and I would like ...
5 votes
1 answer
114 views

How is the Meta participation calculated?

Recently, while randomly browsing Meta Ask Ubuntu, I found the Participation tab in the Users section. To me, it is showing me on the top of the tab: But I haven't posted any meta posts recently, so, ...
2 votes
0 answers
75 views

incorrect (4) consecutive days count while I visit this page every day

I visit the AskUbuntu-page every day and browse trough the questions. I open questions and mostly browse till page 4. I don't really understand how my counter shows only 4 days. Please can anyone tell ...
3 votes
1 answer
143 views

Can I unsubscribe from comments to my answers?

Is there a mechanism that allows me to “unsubscribe” from comment notifications on my answers? Ideally something that operates on a per-answer basis. Alternatively, can I mute certain people so their ...
14 votes
2 answers
459 views

How do I log out of the Ask Ubuntu website after creating a Stack Exchange account?

I can't find a log out button after I created my Ask Ubuntu Stack Exchange account.
7 votes
1 answer
113 views

What does "Watched" mean on the new summary page?

So the new layout - don't know... But what does the tag "Watched" mean? And why does one variant have an eye icon? Just curious - couldn't find solid info on this.
-1 votes
2 answers
84 views

What should I do when a user with poor grammar and formatting denies my edit?

As the title suggests, recently a user denied my edits and insisted on sort of copying them and making my edits their own... What to do? What should I do when this happens, as I believe it has ...
3 votes
2 answers
107 views

Is the <blockquote> tag working correctly on Ask Ubuntu?

I've been trying to use the <blockquote> tag to include literal output in this forum, but I cannot get it to work for me. My understanding is that if a chunk of text is surrounded by the <...
4 votes
1 answer
228 views

I am not able to ask questions on Ask Ubuntu

I am a new ask ubuntu user and recently I just asked only 1 question on it about my computer being stuck. I was flagged for duplicate / off-topic questions. My question was deleted. It was actually on ...
3 votes
1 answer
84 views

How to decide which flag is the correct one?

This days I found some questions about to install software in no longer supported releases (linke xenial) I never know for sure flagging as EOL or flagging as a duplicate (like how to install or ...
1 vote
0 answers
87 views

ACTIVITY screen in my profile needs work

As usual, change provokes more change... the new ACTIVITY screen needs some tweaking... BADGES shows up twice... And REPUTATION should be moved up IN PLACE of the first BADGES image...
1 vote
0 answers
87 views

All my ANSWERS have disappeared from my Activity screen

Happened just a few minutes ago... Where did they go?
13 votes
0 answers
274 views

Recommend Deletion option in Late Answers review queue does nothing - please flag posts that should be deleted

Just a quick PSA here - thanks to BeastOfCaerbannog I've realised that the new Recommend Deletion option in the Late Answers queue completes the review and gives you the option to leave the canned ...
1 vote
1 answer
49 views

How to add subname in profile?

The above is a user from Stack Overflow. How can I add a subname like Data Wrangler above? I don't see an option in my profile preferences to do this.
0 votes
1 answer
71 views

Why are other people able to determine what answered the posters question?

I have a question about my Ask Ubuntu post: Deja Dup not backing up entire system I apologize if this has been asked or commented on by another thread. I do not have the time to read 25 pages of ...
0 votes
1 answer
53 views

Are accepted answers pinned to the top in Ask Ubuntu Meta? [duplicate]

I was going through Ask Ubuntu Meta and found this question: Bullying as a strategy to force close a question. There are 2 answers to the question: one by Zanna and one by karel. I used the sort ...
-1 votes
1 answer
80 views

Why does the tag `20.10` Even exist If it is off topic?

Why does the tags of the releases who have met there end life even exists for eg - 20.10 19.04 16.04 What are the point of still using these tags ? When all the questions about them are off topic , I ...
2 votes
2 answers
51 views

Should we add ephemeral security alerts on high priority vulnerabilities?

I came across an answer which suggest installing x tool which have a recently found a high priority security risk, so I edit it to add: Update x ASAP: CVE-2021-nnnnn: High priority security ...
2 votes
1 answer
136 views

This is my impression of askubuntu

My last Q was about odd behaviour during intramfs. The Q is GRUB starts but init cant read any media I find the comments asking for clarification unreasonable. initramfs doesn't change between 20.04.x ...

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