Questions tagged [support]

You need help with the use of one or more of the site's features.

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4 votes
1 answer
85 views

Has policy on downvotes changed?

I have been an on-and-off user of AskUbuntu for 10 years. Coming back this year I notice that the majority of questions on the front page have a -1, often already within the hour after they are asked....
4 votes
1 answer
118 views

Why does the site attack people seeking help?

I have technical problems i can't solve, and instead of providing help, I've been attacked. People complain that they don't like my questions, they troll all my content to down vote it, and now I've ...
1 vote
0 answers
60 views

Why can't I login into Ask Ubuntu with launchpad anymore?

I do have an Ubuntu Launchpad account (still works, e.g. for reporting bugs, etc.) and I used to use it to login into Ask Ubuntu as well. For some months now, I can't login into Ask Ubuntu anymore. ...
2 votes
1 answer
36 views

Possible undelete of answer?

I was browsing around since I just added TPM to my older motherboard and I wanted to check the full version. While browsing I stumbled across https://askubuntu.com/a/1415651/231142 where it is ...
5 votes
1 answer
54 views

Can we limit searches by date?

I'm trying to figure out what my weather and world clock options are on my new laptop. Most of the posts I am surfacing about weather indicators are about weather-indicator which hasn't been updated ...
8 votes
1 answer
113 views

I need guidance for downvoted question without feedback

I recently posted a question titled Slow Simulated Typing Speed in Ubuntu When Using Nonprintable Characters on Ask Ubuntu. The question was about an issue I’ve encountered in Ubuntu related to the ...
1 vote
1 answer
111 views

Could you recommend a website for uploading files for others to download?

I have a 500 MB epub file and would like to include it in a post asking about some problem of processing it. I can't use Google Drive, Microsoft One Drive, Dropbox, Archive.org, and more, so I would ...
9 votes
1 answer
157 views

How can I scrape my own content efficiently?

All the answers that I published here demanded many hours of invested time, and I figured that if I wanted to carry out many of those actions today, I would need reminders about exact details. Until ...
0 votes
0 answers
193 views

Why does Stack Exchange ask about cookies on every screen? [closed]

Every time I open a page on Stack Exchange it wants me to accept all cookies: By clicking “Accept all cookies”, you agree Stack Exchange can store cookies on your device and disclose information in ...
7 votes
1 answer
101 views

List of "languages" to be used in "preformatted" code blocks for "Syntax Highlighting"

When I enter a "preformatted" code block in a body of Q or A, I have the option to specify the language of this code like this: ```bash #!/bin/bash echo "something" sleep 10 exit ``...
2 votes
2 answers
84 views

My recent unanswered question needs a rewrite - should I leave old one, edit old one, or something else?

Re. Surprisingly massive slowdown with CLI PHP(8.0/8.1/8.2) over NFS on 22.04.2 This has no answers. Over the last week, our team has actually eliminated several false positives - mainly that this has ...
5 votes
1 answer
62 views

Searchbox during flagging inept results

I often have the problem when I flag something as duplicate and try to search in this searchbox I get no hits. But when I use the same keywords in my google search I find what I'm after. With search ...
3 votes
1 answer
105 views

Why are new users not allowed to post images below 10 reputation?

I am somewhat of an active user of Ask Ubuntu. As I've been editing other peoples' posts (to improve them or something else) I've noticed a pattern... Users with below a 100 reputation used links to ...
3 votes
1 answer
92 views

Why I can't initiate a bounty

I want to initiate a bounty for one of my question Link here and as per FAQ the question should be atleast 2 days old. Now the question is more than 2 days old and I still cannot initiate a bounty. ...
2 votes
2 answers
105 views

How to undo an edit to a question?

I recently asked a question at Ask Ubuntu. Two days later, after checking up on it I find that somebody has edited my question. I disagree with the edits made and want to have those edits undone. How ...
11 votes
4 answers
327 views

How to detect AI-generated answers?

AI generated answers are banned from Ask Ubuntu. But how can I recognise them?
0 votes
0 answers
65 views

How do I log out of "Ask Ubuntu"? [duplicate]

There is no good Tag for this -- maybe I'm in the wrong place. I can't figure out how to log out of Ask Ubuntu. Where is the log out icon or selection located. I think I've looked in all the normal ...
3 votes
1 answer
135 views

Why did the askubuntu team remove this?

I was just seeing the snapshots of the old askubuntu site from Wayback machine, and when I clicked the "Ask Question" button, I saw this: Why did they remove this? I'm just curious. it ...
0 votes
0 answers
381 views

What is happening with the daycounter?

I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my Responses. See screenshot: My day counter however states that I have not visited ...
1 vote
2 answers
122 views

Consecutive days counter not working as expected

Although I made a comment yesterday, it didn't register my visit. I had 69 days and today it shows 1. Clicking on Consecutive days shows I missed yesterday. I was really on my way to 100. Very ...
2 votes
1 answer
49 views

I asked a question and got a great answer -- but I can't seem to mark it as answered

I asked a question, Grub forcing me to boot from flash drive and rapidly got a great answer that solved the problem. I upvoted the answer, but there's no check mark for me to mark that I accepted the ...
0 votes
1 answer
80 views

Change login name containing my email adress

In 2016 I created an Ask Ubuntu account with a login containing my email adress. I recently changed my email, how can I change to a new login name without losing my Ask Ubuntu history?
4 votes
1 answer
82 views

Why do some questions show with a yellow background?

I suspect I'm missing something really obvious (and might have to delete this question in embarrassment!). I can't see the reason why some questions have a yellow background (e.g. see below from ...
5 votes
2 answers
331 views

How should I paste from my terminal?

I am aware of the editing help topic, but I'm still not sure how I am supposed to format the text I copy/pasted from my terminal. I want to be able to share these details from my terminal and I want ...
7 votes
1 answer
168 views

When does the community user start bumping old questions?

According to this the community user bumps old unanswered questions so that they get another shot at getting answered. I've seen it do it a couple times in the past but it doesn't seem like it's a ...
2 votes
1 answer
64 views

Why "Your question could not be submitted."

I am trying to submit a question. I have spent a lot of effort trying to be clear. I like to make icons containing text. They are 240x240 pixels. However, when I put them on my desktop, the icons are ...
3 votes
3 answers
117 views

I would like a moderator to remove the acceptance from one of my answers and give it to another one

Is that even possible? Question here with my answer the accepted one and the one below that a better one! Yeah, I've looked here already but I'm not going to plagiarise the better one; that would ...
4 votes
1 answer
55 views

How can I read answers to the related questions that appear when I'm drafting a question?

I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
10 votes
0 answers
467 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
7 votes
1 answer
245 views

Why is the pool of selectable known-bad first question audits so small?

Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
4 votes
1 answer
83 views

Searching for "help ubuntu" or "ubuntu+help" in Google search should list Ask Ubuntu in results

I think the two search strings help ubuntu or ubuntu+help should bring up Ask Ubuntu website in the search results. It does not feature in the first three pages of Google search. What do you think?
2 votes
1 answer
58 views

If I bounty a question, but then I write a good answer, can I award myself the bounty and get my bountied reputation back?

Say I start a bounty on a question. What happens if I figure out a solution for my bounty on my own and write a good answer. Can I award the bounty to myself? Do my reputation points belong to me ...
4 votes
1 answer
96 views

Why are askubuntu.com and meta.askubuntu.com considered as same site?

Why are askubuntu.com and meta.askubuntu.com considered as same Stack Exchange site (Same Reputation points on both site), while stackoverflow.com and meta.stackoverflow.com are considered as ...
8 votes
1 answer
73 views

Who are the people responsible for the direction, decisions and development of AskUbuntu?

Although I'm relatively new to using AskUbuntu, I have, at times, wanted to contact the "leaders" responsible for the direction, decisions and development of AskUbuntu (ie. who decides the "official ...
7 votes
1 answer
258 views

Where is the stackexchange/stackoverflow help, specifically about formatting and markdown?

I read the FAQ page and the About page, but no links to any help topics about the mechanics of using the site. When I post a comment, can I used formatting? Where is the format or markdown help? ...
1 vote
1 answer
50 views

How to make Key Images in questions? [duplicate]

I've been trying to answer questions but I want to add The little keys in there, and I don't know how. How do I do it?
18 votes
1 answer
227 views

Why do some questions appear with a red background?

As I was looking through some of the unanswered questions I noticed that some were appearing with a red background like the one in the photo below. Does anyone know what it means? Thanks!
3 votes
2 answers
89 views

Finding relevant aswers

How does one go about finding questions and answers that are up to date, not 5 or more years old. I ask this so I can avoid the "THIS Question has been asked." that I see in every question. This is ...
0 votes
1 answer
37 views

Last post not in recent inbox messages

My last post does not show up in my recent inbox messages. But it does show up in a search. Does it only show up if it has had replies?
-2 votes
1 answer
85 views

Show only posts that need editing [duplicate]

I would like to help folks with first posts. But all I see is "No action required." Is there a setting to have it show only posts that need action? https://askubuntu.com/review/first-posts/1053682
10 votes
1 answer
180 views

Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?

In the bottom of Ask Ubuntu website, we can notice this: Ubuntu and Canonical are registered trademarks of Canonical Ltd. But in Ask Ubuntu Meta, the aforementioned text is not there. Why is the ...
-7 votes
1 answer
167 views

What can I do after my account is gone?

I logged in this morning, and instead of logging in, it asked me to join the community through stack exchange again, and now I am at 101 reputation, instead of the 360 I was at yesterday. How can I ...
5 votes
1 answer
62 views

How do I add files to posts?

I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this. Please, what I'm missing ? If I click on image insertion button I can ...
6 votes
0 answers
213 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
5 votes
1 answer
96 views

Why is my question opinion based

My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
8 votes
2 answers
188 views

Are new users banned from answering "highly active questions"?

This question was asked on July 1: Ubuntu 20.04 on a new Lenovo IdeaPad Flex 5 is not detecting my second monitor through HDMI Today, a new user with 1 reputation attempted to provide an answer to ...
34 votes
2 answers
3k views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
1 vote
1 answer
87 views

Why is this question exemplary for AskUbuntu?

So I was doing the "first questions" moderation queue and this question on making a program quit using a keypress came up. To me, the question is clearly due for another site -- probably ...
2 votes
2 answers
284 views

Does the word "best" automatically make a question "Opinion based"?

I recently posted a question, and it was closed as "opinion based", presumably (and from a comment here) because of the word "best" in the title. I don't quite see where the ...
4 votes
3 answers
137 views

How can I correct the reason for a close vote?

I cast a close vote but selected the wrong reason by mistake. Now the only option I am offered is to retract the close vote, and the system tells me that if I do that I won't be allowed to vote for ...

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