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Questions tagged [support]

You need help with the use of one or more of the site's features.

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21 votes
1 answer
320 views

How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which languages are supported?

If I format some code by indenting it using four spaces, the code is not formatted. How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which ...
1 vote
1 answer
120 views

Can one use a passkey to log into Ask Ubuntu?

Now that we can use passkeys with Ubuntu, see Does Ubuntu support passkeys, like Apple, Google and Microsoft do? Can I use a passkey instead of a password to sign into Ask Ubuntu? If not, can I use a ...
1 vote
0 answers
56 views

Why does askubuntu.com keep logging me out?

askubuntu.com keeps logging me out quite often which is something that wasn't happening in the past. Is this normal? Have you changed anything?
7 votes
1 answer
194 views

Why does the site attack people seeking help?

I have technical problems i can't solve, and instead of providing help, I've been attacked. People complain that they don't like my questions, they troll all my content to down vote it, and now I've ...
5 votes
1 answer
107 views

Has policy on downvotes changed?

I have been an on-and-off user of AskUbuntu for 10 years. Coming back this year I notice that the majority of questions on the front page have a -1, often already within the hour after they are asked....
1 vote
0 answers
81 views

Why can't I login into Ask Ubuntu with launchpad anymore?

I do have an Ubuntu Launchpad account (still works, e.g. for reporting bugs, etc.) and I used to use it to login into Ask Ubuntu as well. For some months now, I can't login into Ask Ubuntu anymore. ...
2 votes
1 answer
43 views

Possible undelete of answer?

I was browsing around since I just added TPM to my older motherboard and I wanted to check the full version. While browsing I stumbled across https://askubuntu.com/a/1415651/231142 where it is ...
5 votes
1 answer
62 views

Can we limit searches by date?

I'm trying to figure out what my weather and world clock options are on my new laptop. Most of the posts I am surfacing about weather indicators are about weather-indicator which hasn't been updated ...
8 votes
1 answer
120 views

I need guidance for downvoted question without feedback

I recently posted a question titled Slow Simulated Typing Speed in Ubuntu When Using Nonprintable Characters on Ask Ubuntu. The question was about an issue I’ve encountered in Ubuntu related to the ...
1 vote
1 answer
116 views

Could you recommend a website for uploading files for others to download?

I have a 500 MB epub file and would like to include it in a post asking about some problem of processing it. I can't use Google Drive, Microsoft One Drive, Dropbox, Archive.org, and more, so I would ...
9 votes
1 answer
157 views

How can I scrape my own content efficiently?

All the answers that I published here demanded many hours of invested time, and I figured that if I wanted to carry out many of those actions today, I would need reminders about exact details. Until ...
1 vote
0 answers
248 views

Why does Stack Exchange ask about cookies on every screen? [closed]

Every time I open a page on Stack Exchange it wants me to accept all cookies: By clicking “Accept all cookies”, you agree Stack Exchange can store cookies on your device and disclose information in ...
7 votes
1 answer
106 views

List of "languages" to be used in "preformatted" code blocks for "Syntax Highlighting"

When I enter a "preformatted" code block in a body of Q or A, I have the option to specify the language of this code like this: ```bash #!/bin/bash echo "something" sleep 10 exit ``...
2 votes
2 answers
85 views

My recent unanswered question needs a rewrite - should I leave old one, edit old one, or something else?

Re. Surprisingly massive slowdown with CLI PHP(8.0/8.1/8.2) over NFS on 22.04.2 This has no answers. Over the last week, our team has actually eliminated several false positives - mainly that this has ...
5 votes
1 answer
63 views

Searchbox during flagging inept results

I often have the problem when I flag something as duplicate and try to search in this searchbox I get no hits. But when I use the same keywords in my google search I find what I'm after. With search ...
3 votes
1 answer
108 views

Why are new users not allowed to post images below 10 reputation?

I am somewhat of an active user of Ask Ubuntu. As I've been editing other peoples' posts (to improve them or something else) I've noticed a pattern... Users with below a 100 reputation used links to ...
3 votes
1 answer
93 views

Why I can't initiate a bounty

I want to initiate a bounty for one of my question Link here and as per FAQ the question should be atleast 2 days old. Now the question is more than 2 days old and I still cannot initiate a bounty. ...
2 votes
2 answers
106 views

How to undo an edit to a question?

I recently asked a question at Ask Ubuntu. Two days later, after checking up on it I find that somebody has edited my question. I disagree with the edits made and want to have those edits undone. How ...
11 votes
4 answers
437 views

How to detect AI-generated answers?

AI generated answers are banned from Ask Ubuntu. But how can I recognise them?
0 votes
0 answers
67 views

How do I log out of "Ask Ubuntu"? [duplicate]

There is no good Tag for this -- maybe I'm in the wrong place. I can't figure out how to log out of Ask Ubuntu. Where is the log out icon or selection located. I think I've looked in all the normal ...
3 votes
1 answer
135 views

Why did the askubuntu team remove this?

I was just seeing the snapshots of the old askubuntu site from Wayback machine, and when I clicked the "Ask Question" button, I saw this: Why did they remove this? I'm just curious. it ...
0 votes
0 answers
382 views

What is happening with the daycounter?

I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my Responses. See screenshot: My day counter however states that I have not visited ...
1 vote
2 answers
122 views

Consecutive days counter not working as expected

Although I made a comment yesterday, it didn't register my visit. I had 69 days and today it shows 1. Clicking on Consecutive days shows I missed yesterday. I was really on my way to 100. Very ...
2 votes
1 answer
49 views

I asked a question and got a great answer -- but I can't seem to mark it as answered

I asked a question, Grub forcing me to boot from flash drive and rapidly got a great answer that solved the problem. I upvoted the answer, but there's no check mark for me to mark that I accepted the ...
0 votes
1 answer
98 views

Change login name containing my email adress

In 2016 I created an Ask Ubuntu account with a login containing my email adress. I recently changed my email, how can I change to a new login name without losing my Ask Ubuntu history?
4 votes
1 answer
83 views

Why do some questions show with a yellow background?

I suspect I'm missing something really obvious (and might have to delete this question in embarrassment!). I can't see the reason why some questions have a yellow background (e.g. see below from ...
5 votes
2 answers
336 views

How should I paste from my terminal?

I am aware of the editing help topic, but I'm still not sure how I am supposed to format the text I copy/pasted from my terminal. I want to be able to share these details from my terminal and I want ...
7 votes
1 answer
168 views

When does the community user start bumping old questions?

According to this the community user bumps old unanswered questions so that they get another shot at getting answered. I've seen it do it a couple times in the past but it doesn't seem like it's a ...
2 votes
1 answer
67 views

Why "Your question could not be submitted."

I am trying to submit a question. I have spent a lot of effort trying to be clear. I like to make icons containing text. They are 240x240 pixels. However, when I put them on my desktop, the icons are ...
3 votes
3 answers
118 views

I would like a moderator to remove the acceptance from one of my answers and give it to another one

Is that even possible? Question here with my answer the accepted one and the one below that a better one! Yeah, I've looked here already but I'm not going to plagiarise the better one; that would ...
4 votes
1 answer
56 views

How can I read answers to the related questions that appear when I'm drafting a question?

I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
10 votes
0 answers
470 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
7 votes
1 answer
247 views

Why is the pool of selectable known-bad first question audits so small?

Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
4 votes
1 answer
85 views

Searching for "help ubuntu" or "ubuntu+help" in Google search should list Ask Ubuntu in results

I think the two search strings help ubuntu or ubuntu+help should bring up Ask Ubuntu website in the search results. It does not feature in the first three pages of Google search. What do you think?
2 votes
1 answer
58 views

If I bounty a question, but then I write a good answer, can I award myself the bounty and get my bountied reputation back?

Say I start a bounty on a question. What happens if I figure out a solution for my bounty on my own and write a good answer. Can I award the bounty to myself? Do my reputation points belong to me ...
4 votes
1 answer
96 views

Why are askubuntu.com and meta.askubuntu.com considered as same site?

Why are askubuntu.com and meta.askubuntu.com considered as same Stack Exchange site (Same Reputation points on both site), while stackoverflow.com and meta.stackoverflow.com are considered as ...
8 votes
1 answer
73 views

Who are the people responsible for the direction, decisions and development of AskUbuntu?

Although I'm relatively new to using AskUbuntu, I have, at times, wanted to contact the "leaders" responsible for the direction, decisions and development of AskUbuntu (ie. who decides the "official ...
7 votes
1 answer
258 views

Where is the stackexchange/stackoverflow help, specifically about formatting and markdown?

I read the FAQ page and the About page, but no links to any help topics about the mechanics of using the site. When I post a comment, can I used formatting? Where is the format or markdown help? ...
1 vote
1 answer
50 views

How to make Key Images in questions? [duplicate]

I've been trying to answer questions but I want to add The little keys in there, and I don't know how. How do I do it?
18 votes
1 answer
227 views

Why do some questions appear with a red background?

As I was looking through some of the unanswered questions I noticed that some were appearing with a red background like the one in the photo below. Does anyone know what it means? Thanks!
3 votes
2 answers
90 views

Finding relevant aswers

How does one go about finding questions and answers that are up to date, not 5 or more years old. I ask this so I can avoid the "THIS Question has been asked." that I see in every question. This is ...
0 votes
1 answer
37 views

Last post not in recent inbox messages

My last post does not show up in my recent inbox messages. But it does show up in a search. Does it only show up if it has had replies?
-2 votes
1 answer
85 views

Show only posts that need editing [duplicate]

I would like to help folks with first posts. But all I see is "No action required." Is there a setting to have it show only posts that need action? https://askubuntu.com/review/first-posts/1053682
10 votes
1 answer
191 views

Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?

In the bottom of Ask Ubuntu website, we can notice this: Ubuntu and Canonical are registered trademarks of Canonical Ltd. But in Ask Ubuntu Meta, the aforementioned text is not there. Why is the ...
-7 votes
1 answer
167 views

What can I do after my account is gone?

I logged in this morning, and instead of logging in, it asked me to join the community through stack exchange again, and now I am at 101 reputation, instead of the 360 I was at yesterday. How can I ...
5 votes
1 answer
67 views

How do I add files to posts?

I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this. Please, what I'm missing ? If I click on image insertion button I can ...
6 votes
0 answers
213 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
5 votes
1 answer
98 views

Why is my question opinion based

My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
8 votes
2 answers
195 views

Are new users banned from answering "highly active questions"?

This question was asked on July 1: Ubuntu 20.04 on a new Lenovo IdeaPad Flex 5 is not detecting my second monitor through HDMI Today, a new user with 1 reputation attempted to provide an answer to ...
34 votes
2 answers
3k views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...

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