Questions tagged [support]

You need help with the use of one or more of the site's features.

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11 votes
4 answers
185 views

How to detect AI-generated answers?

AI generated answers are banned from Ask Ubuntu. But how can I recognise them?
0 votes
0 answers
56 views

How do I log out of "Ask Ubuntu"? [duplicate]

There is no good Tag for this -- maybe I'm in the wrong place. I can't figure out how to log out of Ask Ubuntu. Where is the log out icon or selection located. I think I've looked in all the normal ...
3 votes
1 answer
113 views

Why did the askubuntu team remove this?

I was just seeing the snapshots of the old askubuntu site from Wayback machine, and when I clicked the "Ask Question" button, I saw this: Why did they remove this? I'm just curious. it ...
0 votes
0 answers
213 views

What is happening with the daycounter?

I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my Responses. See screenshot: My day counter however states that I have not visited ...
1 vote
2 answers
121 views

Consecutive days counter not working as expected

Although I made a comment yesterday, it didn't register my visit. I had 69 days and today it shows 1. Clicking on Consecutive days shows I missed yesterday. I was really on my way to 100. Very ...
2 votes
1 answer
40 views

I asked a question and got a great answer -- but I can't seem to mark it as answered

I asked a question, Grub forcing me to boot from flash drive and rapidly got a great answer that solved the problem. I upvoted the answer, but there's no check mark for me to mark that I accepted the ...
0 votes
1 answer
60 views

Change login name containing my email adress

In 2016 I created an Ask Ubuntu account with a login containing my email adress. I recently changed my email, how can I change to a new login name without losing my Ask Ubuntu history?
4 votes
1 answer
71 views

Why do some questions show with a yellow background?

I suspect I'm missing something really obvious (and might have to delete this question in embarrassment!). I can't see the reason why some questions have a yellow background (e.g. see below from ...
5 votes
2 answers
215 views

How should I paste from my terminal?

I am aware of the editing help topic, but I'm still not sure how I am supposed to format the text I copy/pasted from my terminal. I want to be able to share these details from my terminal and I want ...
7 votes
1 answer
168 views

When does the community user start bumping old questions?

According to this the community user bumps old unanswered questions so that they get another shot at getting answered. I've seen it do it a couple times in the past but it doesn't seem like it's a ...
2 votes
1 answer
59 views

Why "Your question could not be submitted."

I am trying to submit a question. I have spent a lot of effort trying to be clear. I like to make icons containing text. They are 240x240 pixels. However, when I put them on my desktop, the icons are ...
3 votes
3 answers
114 views

I would like a moderator to remove the acceptance from one of my answers and give it to another one

Is that even possible? Question here with my answer the accepted one and the one below that a better one! Yeah, I've looked here already but I'm not going to plagiarise the better one; that would ...
4 votes
1 answer
52 views

How can I read answers to the related questions that appear when I'm drafting a question?

I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
10 votes
0 answers
359 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
7 votes
1 answer
235 views

Why is the pool of selectable known-bad first question audits so small?

Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
4 votes
1 answer
82 views

Searching for "help ubuntu" or "ubuntu+help" in Google search should list Ask Ubuntu in results

I think the two search strings help ubuntu or ubuntu+help should bring up Ask Ubuntu website in the search results. It does not feature in the first three pages of Google search. What do you think?
2 votes
1 answer
58 views

If I bounty a question, but then I write a good answer, can I award myself the bounty and get my bountied reputation back?

Say I start a bounty on a question. What happens if I figure out a solution for my bounty on my own and write a good answer. Can I award the bounty to myself? Do my reputation points belong to me ...
4 votes
1 answer
96 views

Why are askubuntu.com and meta.askubuntu.com considered as same site?

Why are askubuntu.com and meta.askubuntu.com considered as same Stack Exchange site (Same Reputation points on both site), while stackoverflow.com and meta.stackoverflow.com are considered as ...
8 votes
1 answer
71 views

Who are the people responsible for the direction, decisions and development of AskUbuntu?

Although I'm relatively new to using AskUbuntu, I have, at times, wanted to contact the "leaders" responsible for the direction, decisions and development of AskUbuntu (ie. who decides the "official ...
7 votes
1 answer
254 views

Where is the stackexchange/stackoverflow help, specifically about formatting and markdown?

I read the FAQ page and the About page, but no links to any help topics about the mechanics of using the site. When I post a comment, can I used formatting? Where is the format or markdown help? ...
1 vote
1 answer
50 views

How to make Key Images in questions? [duplicate]

I've been trying to answer questions but I want to add The little keys in there, and I don't know how. How do I do it?
18 votes
1 answer
226 views

Why do some questions appear with a red background?

As I was looking through some of the unanswered questions I noticed that some were appearing with a red background like the one in the photo below. Does anyone know what it means? Thanks!
3 votes
2 answers
85 views

Finding relevant aswers

How does one go about finding questions and answers that are up to date, not 5 or more years old. I ask this so I can avoid the "THIS Question has been asked." that I see in every question. This is ...
0 votes
1 answer
37 views

Last post not in recent inbox messages

My last post does not show up in my recent inbox messages. But it does show up in a search. Does it only show up if it has had replies?
-2 votes
1 answer
82 views

Show only posts that need editing [duplicate]

I would like to help folks with first posts. But all I see is "No action required." Is there a setting to have it show only posts that need action? https://askubuntu.com/review/first-posts/1053682
10 votes
1 answer
162 views

Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?

In the bottom of Ask Ubuntu website, we can notice this: Ubuntu and Canonical are registered trademarks of Canonical Ltd. But in Ask Ubuntu Meta, the aforementioned text is not there. Why is the ...
-7 votes
1 answer
165 views

What can I do after my account is gone?

I logged in this morning, and instead of logging in, it asked me to join the community through stack exchange again, and now I am at 101 reputation, instead of the 360 I was at yesterday. How can I ...
5 votes
1 answer
59 views

How do I add files to posts?

I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this. Please, what I'm missing ? If I click on image insertion button I can ...
6 votes
0 answers
168 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
5 votes
1 answer
94 views

Why is my question opinion based

My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
8 votes
2 answers
146 views

Are new users banned from answering "highly active questions"?

This question was asked on July 1: Ubuntu 20.04 on a new Lenovo IdeaPad Flex 5 is not detecting my second monitor through HDMI Today, a new user with 1 reputation attempted to provide an answer to ...
34 votes
2 answers
3k views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
1 vote
1 answer
84 views

Why is this question exemplary for AskUbuntu?

So I was doing the "first questions" moderation queue and this question on making a program quit using a keypress came up. To me, the question is clearly due for another site -- probably ...
2 votes
2 answers
280 views

Does the word "best" automatically make a question "Opinion based"?

I recently posted a question, and it was closed as "opinion based", presumably (and from a comment here) because of the word "best" in the title. I don't quite see where the ...
3 votes
3 answers
133 views

How can I correct the reason for a close vote?

I cast a close vote but selected the wrong reason by mistake. Now the only option I am offered is to retract the close vote, and the system tells me that if I do that I won't be allowed to vote for ...
5 votes
1 answer
103 views

What do you consider a well received question?

How many positive arrows does a question need to be considered a well received question?
0 votes
0 answers
76 views

problem with registering visiting days

I always log in to this site after my father is done. However he has more consecutive days than me. I have only 2. When/how does the site register a visit?
0 votes
1 answer
66 views

Edited a question, but it doesn't display my name

I edited a question (translated from Italian to English) and my name wasn't shown on the post. Then in my two and a half hours later I noticed that someone else's name is displayed there. How is that ...
0 votes
2 answers
73 views

Retrieve a deleted question

Is there a way to retrieve a deleted question I have asked? I deleted it because I had a duplicate, but after further reading I understood that's it's not really the same question, and I want mine ...
4 votes
0 answers
107 views

Double downvote?

How does that happen? 6 views but 8 downvotes?
1 vote
2 answers
103 views

Spontaneous Reputation Loss

I had a 308 reputation about thirty minutes ago, and someone has spontaneously down-voted at least four of my answers, and voted to delete them. I expect that this will happen more, and I would like ...
5 votes
1 answer
115 views

How is the Meta participation calculated?

Recently, while randomly browsing Meta Ask Ubuntu, I found the Participation tab in the Users section. To me, it is showing me on the top of the tab: But I haven't posted any meta posts recently, so, ...
2 votes
0 answers
86 views

incorrect (4) consecutive days count while I visit this page every day

I visit the AskUbuntu-page every day and browse trough the questions. I open questions and mostly browse till page 4. I don't really understand how my counter shows only 4 days. Please can anyone tell ...
3 votes
1 answer
144 views

Can I unsubscribe from comments to my answers?

Is there a mechanism that allows me to “unsubscribe” from comment notifications on my answers? Ideally something that operates on a per-answer basis. Alternatively, can I mute certain people so their ...
14 votes
1 answer
480 views

How do I log out of the Ask Ubuntu website after creating a Stack Exchange account?

I can't find a log out button after I created my Ask Ubuntu Stack Exchange account.
7 votes
1 answer
113 views

What does "Watched" mean on the new summary page?

So the new layout - don't know... But what does the tag "Watched" mean? And why does one variant have an eye icon? Just curious - couldn't find solid info on this.
-1 votes
2 answers
84 views

What should I do when a user with poor grammar and formatting denies my edit?

As the title suggests, recently a user denied my edits and insisted on sort of copying them and making my edits their own... What to do? What should I do when this happens, as I believe it has ...
3 votes
2 answers
107 views

Is the <blockquote> tag working correctly on Ask Ubuntu?

I've been trying to use the <blockquote> tag to include literal output in this forum, but I cannot get it to work for me. My understanding is that if a chunk of text is surrounded by the <...
4 votes
1 answer
233 views

I am not able to ask questions on Ask Ubuntu

I am a new ask ubuntu user and recently I just asked only 1 question on it about my computer being stuck. I was flagged for duplicate / off-topic questions. My question was deleted. It was actually on ...
3 votes
1 answer
84 views

How to decide which flag is the correct one?

This days I found some questions about to install software in no longer supported releases (linke xenial) I never know for sure flagging as EOL or flagging as a duplicate (like how to install or ...

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