We’re rewarding the question askers & reputations are being recalculated! Read more.

Questions tagged [support]

You need help with the use of one or more of the site's features.

Filter by
Sorted by
Tagged with
75
votes
10answers
3k views

How to post links that integrate with the Software Center?

There are some posts with nice Software Center icons and links to software installation via apt. How to do that?
37
votes
4answers
28k views

How do I add arrows in my post?

Sometimes, I see people posting this: Ctrl+Alt+↑ Or this: Go to File → Preferences. How can I add these super awesome arrows? I know I can copy the arrows from another post,...
36
votes
5answers
1k views

How to help a paranoid, delusional user?

Earlier today, this question was asked and contained a delusional rant about the KKK and the FBI and looked a bit like an episode of the X-files... My question is simple: Should we help this user (...
33
votes
1answer
609 views

Regarding the recent wave of spam - what are we doing about it?

There's been a lot of spam and nonsense posted lately, everything from love connections to kids struggling through puberty demanding to be made moderators. What is being done about this, and what ...
32
votes
2answers
1k views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
26
votes
1answer
444 views

Dealing with a user who just won't follow the rules

I would like to open by stating this user is not abusive or rude and I am not looking to get him banned or anything like that, I write this because he could be a good contributor. The user has ...
23
votes
3answers
825 views

What is “Accept Rate” and why is it important?

What does this notification mean above my questions in my Stack Exchange profile? Have you considered accepting an answer or starting a bounty for this question? What do I need to do?
21
votes
2answers
5k views

How to use keyboard 'icon' in markdown?

Guys, I was looking in a question when I found a different way to markup keyboard (combination of keys) to express commands. I cant found a previously answer about Markdown (except this, but not ...
21
votes
1answer
279 views

How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which languages are supported?

If I format some code by indenting it using four spaces, the code is not formatted. How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which ...
19
votes
1answer
623 views

I lost 3000+ rep as a reversal

It is possible that someone serially upvoted my posts. I can't see it. But the weird thing is that some of my answers were unaccepted. That is a puzzle. What does this mean?
18
votes
3answers
263 views

Should people with more than 2000 rep write an edit summary?

I recently reached the 2000 rep milestone (yay!), and started using my powers for good (e.g. on the installation tag). However, I noticed that it doesn't make me put in an edit summary - why is this? ...
18
votes
3answers
499 views

Is a downvote troll targeting me?

I have noticed a pattern where exactly one day after I post an answer in the Ubuntu section, my answer receives exactly one downvote. It seems plausible that if it is always the same person downvoting ...
18
votes
2answers
694 views

Cross-Posting questions that are on-topic on multiple Stack Exchange sites

If I have a question that is on-topic on, say, both Linux & Unix and Ask Ubuntu, may I post it on both sites? And if so, do I need to do anything special?
17
votes
2answers
477 views

What should I do to avoid an edit war when someone rolls my edits back?

I typically edit before close voting / flagging / down voting because then I get to read thoroughly and see just how much effort they put in. In this case I did the same, then (mistakenly) close voted ...
17
votes
2answers
458 views

Get rid of Windows answers?

Isn't it time to get rid of this answer and enforce the policy of closing Windows questions, here, here, ... as off-topic? I'd rather leave a comment "We're sorry, but this site is all about Ubuntu ...
17
votes
2answers
183 views

Please blacklist the 'bug' tag

In regards to this, http://meta.askubuntu.com/questions/3343/summer-cleanup-feedback-wanted-etc?cb=1 the jrg has eliminated questions tagged with bug. I would like to request blacklisting of this tag,...
17
votes
1answer
441 views

Software centre image link is broken

The software centre image is often used when explaining how to install software, like this (I fixed this one on the original page): In Ubuntu 11.10 it is now possible to change the edge reveal time ...
16
votes
3answers
324 views

Why does a user start off with 1 rep, and not 0?

Why does a user start off with 1 rep, and not 0? Is there a real reason for this? Or was it just decided because it wouldn't make much difference if it was 0 instead?
16
votes
3answers
188 views

Similar background for Blockquote and Preformatted(code)

On AskUbuntu there is similar background-formatting for Blockquote text and Preformatted code text. Example-1 (with preformatted/coded text): sudo apt-get update Example-2 (with block-quoted text): ...
16
votes
1answer
126 views

How do I quickly find the duplicate questions I'm searching for when flagging/closing?

I don't like the search box when I'm flagging for a duplicate, because I don't know the exact names of the big questions. Even if I use very relevant keywords, the question that I want to pick is ...
16
votes
1answer
259 views

How many unique visitors does AskUbuntu get?

I work at a hardware company writing drivers for Linux. There seems to be a lot of difficulty estimating the size of the Linux install base, and as a result resources are directed to non-windows ...
15
votes
1answer
411 views

Is it OK if I call on a high reputation user on part of my answer if it seems difficult from that point?

I have an answer on which the new user who posted the question requires further help though they have accepted the answer... But it turns out I am short of some knowledge in the case. Can I, for ...
15
votes
1answer
115 views

Why do we have a “help” tag?

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
15
votes
1answer
114 views

Please burninate speed tag

speed has the perfect quality of a meta tag can’t work as the only tag on a question (I see speed on network, bootup, video playback & so on) means different things to different people (is it ...
14
votes
4answers
472 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
14
votes
2answers
257 views

Can I get banned for deleting my question?

I want to delete a question I asked but I don't know exact consequence. I'm going to try to delete a question I asked that was a duplicate (but it's not closed, it's just marked as duplicate). I don't ...
14
votes
2answers
177 views

Ayatana, linux and tips tags becoming too meta?

As we add things under the umbrella ayatana project it's becoming too meta and doesn't really mean anything anymore. tips also appears to be not useful. linux isn't being used for the kernel, but ...
14
votes
2answers
150 views

Can I cancel a vote for a comment?

I voted up for a comment and realized that it wasn't in fact such a great comment. I am not able to cancel my vote as I can do for questions or answers : "click again to undo" don't work. Is it just ...
13
votes
5answers
246 views

Unanswered questions, what do we do?

Hi. I'm still very new to Askubuntu, and have a question about unanswered questions. When one goes unanswered for a certain amount of time, what are our options to get the question noticed again?
13
votes
2answers
308 views

How do I log out of the Ubuntu website after creating a Stack Exchange account?

I can't find a log out button after I created my Ubuntu Stack Exchange account.
13
votes
4answers
243 views

How to handle duplicate answers that add nothing?

I'm not talking about exact copying, failure to give credit, or one person passing off another person's answer as their own. Rather, I'd like to know what the best practice is when one user answers a ...
13
votes
1answer
169 views

How do I invite a low rep user into chat?

It comes up in chat sometimes, so I figured I'ld post a question and answer on the thing.
13
votes
1answer
257 views

How do I comment on a post?

I see a bunch of comments on someone else's answer to several questions and I'd like to add one but I don't see how. I can provide my own answer, but all I really want to do is add a little bit to ...
13
votes
2answers
196 views

Should I wait before flagging as “Unclear what you're asking”?

Sometimes it’s unclear what a user is asking to understand questions properly. I had flagged such questions as "Unclear what you're asking" and all deemed helpful also. Should I give time to the user ...
13
votes
1answer
161 views

Can't format question properly because of character limit

I have a problem with editing this question: Upgrade to 18.04, now sudo apt-get upgrade produces loads of insserv errors OP didn't format the terminal output (which as you can see, is really long), ...
13
votes
1answer
135 views

Is it OK to post a link to my question in the general chat room, to publicize it?

If I ask a question and want to draw attention to it, is it OK to post links to it in the general chat room? Or is this considered bad, since there is already a questions feed and if lots of people ...
13
votes
3answers
331 views

Unfair Bounty System?

Recently I've started a Bounty, which is about to end very soon (in less than 23 hours, to be precise). And just a few minutes ago, I received this E-Mail: Reminder: Your Bounty Is Ending Soon! ...
13
votes
2answers
212 views

The future of the applications/software tag(s) [duplicate]

Possible Duplicate: Applications, application and software tags must die! To my mind applications, application and software is useless - there is no clear meaning to them. Some questions should ...
13
votes
1answer
91 views

Why are most questions in unanswered answered?

I just had a look at https://askubuntu.com/unanswered and I saw that most of the questions were answered. Not recently either. Some of them were answered two months ago. Why is this?
13
votes
1answer
223 views

Should the copy.com tag be removed?

It currently has no watchers. At this time, there are 13 questions tagged with copy.com. copy.com has been discontinued. I saw it in this recent question: compare and move a file from one directory ...
13
votes
2answers
150 views

How to be aware if question edited?

Consider one posted question then I answered &/or commented on that question. Now if Question is edited completely/partially then my answer &/or comment may be totally/partially wrong ...
13
votes
1answer
202 views

How to flag an off-topic question on a non-linux OS?

The question Since the new flags for closing (which I applaud) it is unclear to me how I can flag a question about Windows, Mac, Solaris or whatever which clearly does not belong here. I want to ...
12
votes
3answers
243 views

What should we do with answers only saying what not to do and advising readers to follow another answer instead

In this answer the user is sharing his experience of what not to do and says to follow the existing accepted answer. IMHO this is a partial answer at best and not an answer at worst, but the OP has a ...
12
votes
1answer
227 views

Is there a policy on the use of emojis or emoticons?

Is there any policy on the use of emojis or emoticons? Examples: Can't login with my PIN password in Ubuntu 18.10 In https://askubuntu.com/posts/1105109/revisions it was part of the code until ...
12
votes
1answer
155 views

What does it take to get suspended?

I've seen quite a few experienced veterans getting suspended recently on Ask Ubuntu... As I'm an old, grouchy, grumpy, cranky geek, I'm starting to get worried... Is this a new script running that ...
12
votes
1answer
84 views

Can I get links to Comments?

At present, I can get specific links to Questions and Answers by share Option. But for Comments only ^ and ⚑ are available Sometimes comments contain Great Information and is very much help full. ...
12
votes
1answer
88 views

How Do I Get My Question Unmarked As Duplicate?

I tend to use Stack Overflow rather than Ask Ubuntu so although my post count is low here I do have a good appreciation of the Stack Exchange sites and asking "good" questions. My question How Do I ...
12
votes
1answer
145 views

What is the purpose of favoriting questions?

It shows no increase in reputation of the asker, what is the purpose of being able to favorite questions? (clicking the star)
12
votes
1answer
299 views

Do we, or do we not support wubi.exe?

I have been wondering this for a while and would like to get a definitive answer. We still get questions on wubi on the site, however, it is no longer developed and won't work on a modern Windows OS (...
12
votes
1answer
156 views

Is it correct that search on AskUbuntu ignores code blocks and inline codes?

Sometimes I want to search posts which mention some-command-name by using `some-command-name` formatting or maybe also multi-line code blocks (<pre>, <code> or Ctrl+K). As of today the ...