Questions tagged [support]

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12 votes
3 answers
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What should I (or we) do about answers that obviously miss the point of the question entirely?

I came across this answer to “Adobe PDF for Ubuntu 64 bit 15.10” recently. The question is about installing Adobe Reader on recent Ubuntu releases. The answer explains the whole story with the ...
David Foerster's user avatar
12 votes
1 answer
257 views

Why do question share links include my user id?

When I click share below a question I get a small box containing the share link to that question like that: Apart from the question number, this link also contains my user ID (last number). What are ...
dessert's user avatar
  • 40.1k
12 votes
1 answer
94 views

How Do I Get My Question Unmarked As Duplicate?

I tend to use Stack Overflow rather than Ask Ubuntu so although my post count is low here I do have a good appreciation of the Stack Exchange sites and asking "good" questions. My question How Do I ...
opticyclic's user avatar
12 votes
1 answer
315 views

Do we, or do we not support wubi.exe?

I have been wondering this for a while and would like to get a definitive answer. We still get questions on wubi on the site, however, it is no longer developed and won't work on a modern Windows OS (...
Mark Kirby's user avatar
  • 18.5k
12 votes
1 answer
147 views

Can I post a duplicate answer on a duplicate question ....with a bounty?

I've had this situation once before, you find a question with a bounty, and immediately you remember you've answered a similar question. You cannot vote to close, since the question is "bountied", ...
Jacob Vlijm's user avatar
  • 83.8k
12 votes
1 answer
178 views

Can't format question properly because of character limit

I have a problem with editing this question: Upgrade to 18.04, now sudo apt-get upgrade produces loads of insserv errors OP didn't format the terminal output (which as you can see, is really long), ...
damadam's user avatar
  • 2,833
12 votes
1 answer
230 views

Should the copy.com tag be removed?

It currently has no watchers. At this time, there are 13 questions tagged with copy.com. copy.com has been discontinued. I saw it in this recent question: compare and move a file from one directory ...
DK Bose's user avatar
  • 42.6k
12 votes
2 answers
111 views

Please blacklist the help tag

Please blacklist the tag help, its a useless meta tag that can contain literally any question. It should be purged with fire. Related: http://meta.askubuntu.com/questions/2179/why-do-we-have-a-help-...
Thomas Ward's user avatar
  • 74.9k
12 votes
1 answer
141 views

What implications does 'move this discussion to chat' has?

I'm trying to help waterloo2005 with a kernel related question, at first it looked like a simple permission mistake, It seems I was wrong... Right now, there's 8 comments of both me and waterloo ...
sergio91pt's user avatar
  • 2,942
12 votes
1 answer
103 views

Where can I find my suggested edits page?

I'm curious about which of my submitted edits get accepted and denied. Is there a way I can find a page with a complete list of all my edits? Both those that were accepted and those where were ...
jrg's user avatar
  • 60.6k
12 votes
1 answer
95 views

Why can't I migrate questions to other StackExchange sites?

If on a question I click close → Off topic because... → This question belongs on another site in the Stack Exchange network, I get just one option: Ask Ubuntu Meta. How do I migrate, for example, to ...
Andrea Corbellini's user avatar
12 votes
2 answers
108 views

Request: Burnination and Blacklisting of [error] tag

One of the most overly used tags in the site is error. In almost every case, there are many other tags which are far more descriptive. All 303 questions using that tag aside, I believe the tag ...
Thomas Ward's user avatar
  • 74.9k
12 votes
0 answers
127 views

Changes to user account deletion

As a lot of people post here about removing profiles, I thought this meta.se post from today, outlining a few changes to the system, was worth a repost here, just so everyone knows about it. Relevant ...
Mark Kirby's user avatar
  • 18.5k
11 votes
3 answers
247 views

What should we do with answers only saying what not to do and advising readers to follow another answer instead

In this answer the user is sharing his experience of what not to do and says to follow the existing accepted answer. IMHO this is a partial answer at best and not an answer at worst, but the OP has a ...
Fabby's user avatar
  • 34.3k
11 votes
1 answer
250 views

Is there a policy on the use of emojis or emoticons?

Is there any policy on the use of emojis or emoticons? Examples: Can't login with my PIN password in Ubuntu 18.10 In https://askubuntu.com/posts/1105109/revisions it was part of the code until ...
DK Bose's user avatar
  • 42.6k
11 votes
2 answers
279 views

How long should I wait for an answer on here?

How long should I wait for an answer to my question 18.04.2 authentication error on here, and in the meantime is there anything I can do to make it more answerable? I've already included a fair ...
Sleepy John's user avatar
11 votes
3 answers
186 views

How does @username commenting work?

I read in a comment that users can notify each other by starting the comment with @username. Assume I want to notify Marco Ceppi. Do I write @Marco Ceppi or @marco-ceppi? What does that user see? ...
Torben Gundtofte-Bruun's user avatar
11 votes
2 answers
348 views

Why is Ask Ubuntu on the default installer, and not other support sites?

Is AskUbuntu now the "official" support forum for Ubuntu and Canonical? I am aware of the link between AskUbuntu and Stack Exchange. In particular, why is Ask Ubuntu on the 11.10 and 12.04 installers,...
haziz's user avatar
  • 2,929
11 votes
2 answers
154 views

Can a user offer a bounty that is worth more than their own reputation?

The user who asked this question has offered the bounty worth 500 but their own reputation is just 314. Is it possible to offer a bounty worth more than one's own reputation?
binW's user avatar
  • 13k
11 votes
4 answers
366 views

How to detect AI-generated answers?

AI generated answers are banned from Ask Ubuntu. But how can I recognise them?
nobody's user avatar
  • 5,437
11 votes
4 answers
516 views

My answer was deleted, why?

I posted an answer to a question and it's been deleted. Why!? As we head in to Ubuntu 11.10 release I'd like to make sure when we are going through the site and marking items for removal in this (and ...
11 votes
2 answers
292 views

Should I approve these small edits in the review queue?

I was in the suggested-edits queue and noticed a single user making a large amount of small edits. Things like spelling and grammar (one or two word edits) but also bits of code and keyboard key icons ...
Mark Kirby's user avatar
  • 18.5k
11 votes
2 answers
113 views

How can I find out how many edits I've made?

I am curious to know the number of edits I have made to questions, answers and comments of all time on Ask Ubuntu, where do I get this?
jobin's user avatar
  • 27.7k
11 votes
1 answer
168 views

What does "-10 User was removed" mean?

I noticed this in my "activity drop down:" I don't particular care about losing 10 points, but it piqued my interest. What does this mean? If someone's account is deleted for some reason, their up ...
andrewsomething's user avatar
11 votes
1 answer
120 views

During the election phase, do I need to cast all three votes for my votes to count?

In the currently ongoing elections, do I need to cast all 3 votes for my votes to count, or is casting say, one vote or two votes, also counted ?
asheeshr's user avatar
  • 783
11 votes
1 answer
74 views

How did I cast more than 40 votes in a single day?

My profile says I voted 41 times today. But we only get up to 40 votes/day. So how can this be? Could this have happened due to undownvoting (or unupvoting) a post, and getting a vote back? I don't ...
Eliah Kagan's user avatar
11 votes
1 answer
183 views

Is it correct that search on AskUbuntu ignores code blocks and inline codes?

Sometimes I want to search posts which mention some-command-name by using `some-command-name` formatting or maybe also multi-line code blocks (<pre>, <code> or Ctrl+K). As of today the ...
N0rbert's user avatar
  • 100k
11 votes
2 answers
145 views

Some problems with pro-forma comments

I installed Pro-forma comments yesterday and it worked fine, I really like it. But today something is wrong. I can not see auto link near help. Also, when I flag question as duplicate, there does not ...
Danatela's user avatar
  • 13.3k
11 votes
1 answer
170 views

Is it wrong to comment in a "high quality post" in a review test (audit)?

While I was reviewing first posts in Ask Ubuntu, I had to review this post. I commented asking for a screenshot for reference and then I clicked I'm Done and then I got this: Was it wrong to comment ...
Random Person's user avatar
11 votes
1 answer
199 views

Should I be able to access a deleted question?

I'm not sure if this is a bug, or recent change to SE, but I am able to view a deleted question (my rep is only 4.7k): https://meta.askubuntu.com/questions/14971/feature-request-video-upload ...
Dan's user avatar
  • 13.1k
11 votes
1 answer
139 views

What is a disputed flag?

Marco Ceppi just told me that moderators can't dispute flags, and I would like to know who can and what is it for? If moderators can't use it who can? for an example I have 8 disputed flags.
Alvar's user avatar
  • 17.1k
11 votes
1 answer
242 views

What should I do now that I can't ask more questions?

Do not repost the question you were about to ask until you have READ EVERYTHING WE ARE ABOUT TO TELL YOU. While trying to ask a question, one could get: We are no longer accepting questions from ...
Braiam's user avatar
  • 67.8k
11 votes
1 answer
307 views

New SE bar, where has the link to X gone?

This is a ripoff of kalina/Flyk's guide found in MSO for people that can't find stuff in the new not-technically black new SE bar.
Braiam's user avatar
  • 67.8k
11 votes
2 answers
253 views

Is it "undesireable" behaviour" to offer a script as a solution?

In many cases, problems can be solved, or at least worked around, by making a small script. I am very well aware of the fact that this site is not a script-factory and people should not expect other ...
Jacob Vlijm's user avatar
  • 83.8k
11 votes
0 answers
609 views

What is StackExchange? Is Ask Ubuntu officially related to Ubuntu or Canonical? [duplicate]

Possible Duplicate: Is Ask Ubuntu “official” Ubuntu? What is stackexchange? is Ask Ubuntu officially related to Ubuntu/canonical? How do i subscribe for a question that I have not asked?
Gaurav Butola's user avatar
10 votes
3 answers
245 views

How to favorite a user?

We can favorite a question that interests us. Is there a way to favorite a user too? In order to follow the posts of the user in question.
user avatar
10 votes
2 answers
445 views

Sad question reopen time?

OK, so this is a really sad question but not everyone is familiar with the architecture of GNU/Linux¹ nor do they know the history of GNU and Linux and the very big personalities of Linus and RMS. So ...
Fabby's user avatar
  • 34.3k
10 votes
3 answers
316 views

How to correctly handle Ubuntu One questions

Tl;dr: What is going on with all the unanswered Ubuntu One questions on the site? I have come across a few Ubuntu One questions during the clean up like "cannot sysc", "folders missing", "logs me out"...
Ringtail's user avatar
  • 16.1k
10 votes
1 answer
165 views

What does it take to get suspended?

I've seen quite a few experienced veterans getting suspended recently on Ask Ubuntu... As I'm an old, grouchy, grumpy, cranky geek, I'm starting to get worried... Is this a new script running that ...
Fabby's user avatar
  • 34.3k
10 votes
2 answers
113 views

How can I report user profile as inappropriate?

Is there a way to report a user based on their profile? I found a user whose profile description is clearly promoting a strip club as is their profile pic. I'm looking to report them based on their ...
Jeff's user avatar
  • 1,684
10 votes
1 answer
149 views

What does the golden dot after the username in close banners represent?

Users usually don't have any extra symbol after their names. Only moderators have the diamond symbol. But today I saw a golden dot after a name on a close banner of a question. What is this and who ...
Ravan's user avatar
  • 9,379
10 votes
5 answers
358 views

Are hardware recommendations considered off topic?

Fairly straightforward question, I don't want to clutter up the main site if it is. Edit: More specifically, hardware recommendations as it applies to driver support and the like in Ubuntu. ...
newuser's user avatar
  • 311
10 votes
1 answer
149 views

Why I am banned for reviewing?

I did not pass this review audit. I voted "Looks OK". I do not see anything criminal there. The answer is badly formatted but is not even incorrect. And I am always notified by moderators that ...
Pilot6's user avatar
  • 90.1k
10 votes
1 answer
70 views

Why do users who are no longer very active still get so much reputation?

When I click the Users button in the left navigation bar, I am taken to a page that lists users by reputation increase. What seems surprising is that, many of the users listed don't seem to have ...
Zanna's user avatar
  • 70.5k
10 votes
1 answer
76 views

What happened to the "history" and "timeline" links on questions?

In the course of this year I found two new links below questions history timeline Although I know I can access both via other paths (history: via the "edited" link, timeline: https://askubuntu.com/...
guntbert's user avatar
  • 8,486
10 votes
2 answers
109 views

When does the AskUbuntu Twitter account automatically tweet a question?

There are questions here about whether to spread the word about the site through social media, how to spread that word, and finally improving our presense on Twitter and taking control of the ...
Alaa Ali's user avatar
  • 31.6k
10 votes
1 answer
187 views

What counts as a "controversial" edit?

In the Suggested Edits stats there is a "controversial" edits section. But after looking at these edits I'm not so sure what is so "controversial" about them and why the system identifies them as such....
user avatar
10 votes
1 answer
53 views

Is there a URL to ask a pre-tagged question?

I'd like to say, on another web site, please ask a question on AskUbuntu tagged foo, and make that a link to the 'ask' form here with the tags already populated, so that it's more likely the right ...
poolie's user avatar
  • 9,241
10 votes
1 answer
187 views

Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?

In the bottom of Ask Ubuntu website, we can notice this: Ubuntu and Canonical are registered trademarks of Canonical Ltd. But in Ask Ubuntu Meta, the aforementioned text is not there. Why is the ...
Random Person's user avatar
10 votes
1 answer
141 views

Is Ask Ubuntu linked in the ubuntu.com website?

I found a lot of peoples that does not know Ask Ubuntu yet, so I start looking if this important resource is linked in the main ubuntu.com web site and I was unable to find it.
digitaljail's user avatar

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