Tl;dr: What is going on with all the unanswered Ubuntu One questions on the site?
I have come across a few Ubuntu One questions during the clean up like "cannot sysc", "folders missing", "logs me out" and such. Some have Windows related questions too.
What is the correct or proper answer given in these situations?
I see this as more of a Canonical issue. They have their cloud issues and storage problems. They allow purchasing of applications and responsible for the safe keeping of users files.
They have their own support page http://www.ubuntu.com/support
and contact information https://one.ubuntu.com/help/contact/
The first 50 questions on the first page under "ubuntu-one" tag have 23 answers. What is happening to the rest of them? There are 951 questions tagged, and not all of them have answers. Yes, its not always possible to answer something, but there should be more of them answered.