This is a question talking about the Ask Ubuntu General Room chat.
It seems like every day we have an incident where somebody goes over the top with the bot that sits in the room. A moderator has to threaten somebody with punitive action and the tone of chat sours for a while.
From a moderation point of view, we [think we] have to stop people taking up three pages of chat with nonsense because it really does make things harder for other people to hold and follow a conversation.
I still don't really understand what FlackBot brings to the party. When I see it, it's being used to Google things (you're already in a browser!) and for people to try and get it to understand what they say (which it invariably fails at). It's not like an IRC bot that provides a useful function (services, flood detection, etc). If somebody could explain what and why it is, I'd quite appreciate that.
Other than that, it only seems to have a detrimental effect on chat (as above)... So I guess the question is:
Do we really want something that doesn't really seem to add anything and causes friction between users and moderators sitting around in the main chat room?
I know some people use FlackBot so I'd like to hear from them on why it should stay (if they think it should, that is).
This is a discussion. There aren't rights or wrongs, just opinions. Please share yours.