5

(Yes, I know this is a meta question, but as a new user of askubuntu, I don't have the reputation to ask on meta (or, it appears, do anything but ask a new question here).)

I came here looking for the answer to a unity/global menu question. Someone else has already asked the question I would have done, but... it has been closed as a duplicate (wrongly in my opinion), and there seems to be no obvious way to get it reopened. I can't add a comment, and I can't flag it for someone's attention, and I can't see any obvious way to directly contact the user who closed it.

It seems that my only option is to ask the question again, creating a genuine duplicate, just to explain why the original isn't, which is a bit ridiculous; or to do what I have done - ask a meta question in the wrong place - and hope I don't get flamed.

So, as a new user here, what are my options?

migrated from askubuntu.com Oct 26 '11 at 0:26

This question came from our site for Ubuntu users and developers.

  • 2
    Could you please link the question...in question? – Marco Ceppi Oct 26 '11 at 0:46
  • I wanted to avoid the specific question in-question, and keep this question on the topic of how to do things as a new (unprivileged) user, but as you have asked: I have just installed Eclipse, and noticed that it wasn't using the unity global menu, and couldn't find an obvious way to fix it. A quick search found someone else asking exactly the same question (69815). That has been closed as a duplicate of 16736. The suggested solution to the latter is a workaround to make Eclipse ignore the unity global menu, which is the opposite of what question 69815 is asking. – jpd Oct 27 '11 at 1:23
6

You're right, you need 5 rep to play around in Meta. I migrated this over for you. You should have enough rep now to post in here but you know for future reference.

Before I go any further, you can see more about how much rep you need to do things here: https://askubuntu.com/privileges it may seem silly or elitist but it's a good driving motivator to get new users active and behaving well. I realise in this case it isn't great for you.

To directly answer the question, you'd challenge a moderator or users about the reason something was closed through one of four routes:

  • Flag it (15 rep required). If you think it's an outright mistake that doesn't need discussion or explanation you can just flag your post and leave a short message to explain why what happened was wrong. We take flags seriously and will give you the time you need. If we still disagree with you, we'll probably write to you via email to outline what's going on.

  • In here. Post a thread about it including a link (the moderators make judgements on about 100 questions a day so "a unity/global menu question" probably won't ring many bells). It'll be open discussion so you may get tips from other users before a moderator sees it. Get enough high-rep users on side and you can re-open the question without a moderator at all. Mods are alerted of all new meta threads so you should get a response if you still need one.

  • Chat (20 rep required) is a good place to ask other users and there's usually a moderator in there depending on the time of day and how busy we are. It's less formal but you might not get a moderator.

  • If you don't have enough rep for any of those you have to try and find one of us by email. That's not too hard because all three moderators have personal contact details on their webpages and or profiles. Just look for the ♦s on the users page.

Now to combat the reason it was closed. Most things that are closed on the site are deemed close-worthy by at least two users. Somebody will flag it and a moderator will notice and investigate or six high-rep users will all think it needs to be closed (this way a moderator doesn't need to step in).

If that many people thought your question needed to be closed, there's a strong possibility that it's not selling itself. If they thought it was a duplicate, it needs to differentiate itself from the other threads on the site (we have tons of unity questions).

If people thought it was off-topic or time-sensitive, you might have to explain why you think it's still a valid question.

If you could see any reason why it might be considered closeable, you might want to fix that by editing it to make it clear before you ask moderators/users to examine your case. You should be able to do that while it's closed. Then ask one of us to have a look.

By the way, welcome to the site. Sorry you're having a rough start and I hope it gets better for you.

  • Oli, thanks for the detailed and considered response. I did search around, and was aware that what I wanted to do was possible, (with the appropriate privileges). – jpd Oct 27 '11 at 0:44
  • I meant to also say that the quality of discussion here is what made me bother to raise this, rather than just giving up and searching for answers elsewhere. But I do think that the restrictions on new users are somewhat offputting. – jpd Oct 27 '11 at 1:01

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .