Recently I answered https://askubuntu.com/questions/280942/why-is-firefox-ui-so-unresponsive?noredirect=1#comment353509_280942. My answer was then moved to a comment, which I find perfectly valid; I tend to lean towards answers maybe more than I should.
However, the original asker was angry that I gave a generic answer. I feel like it was reasonable - many, many people don't go through basic troubleshooting, and often find that their problem gets fixed when they do. So I wanted to get input from the community: was my suggestion too unhelpful or otherwise "bad" in any way? Or was the OP out of line in their answer?