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I don't think organising training events or specific 1-to-1 mentors is really that required.

Maybe just video/audio of someone for practical intents and purposes reading the Faq(not literally, but you get the point). People tend to disregard anything called faq, but don't mind pushing play.

Good point in the already having videos in the comments, the list of videos is [here][1].

I suppose the underlying point in my response was the way the user has to get there. I don't know of a better way than clicking FAQ, but I think novice users of anything avoid FAQs like the plague.
[1]: Video Tutorials for using the site

I don't think organising training events or specific 1-to-1 mentors is really that required.

Maybe just video/audio of someone for practical intents and purposes reading the Faq(not literally, but you get the point). People tend to disregard anything called faq, but don't mind pushing play.

Good point in the already having videos in the comments, the list of videos is here.

I suppose the underlying point in my response was the way the user has to get there. I don't know of a better way than clicking FAQ, but I think novice users of anything avoid FAQs like the plague.