This question was prompted by [this one.] 11
At first glance I agreed that this looked like a horrible question with a lack of detail, then I recalled the initial slideshow when a new user installs Ubuntu and the phrase about askubuntu.com being a place with "thousands of volunteers who are eager to help". I did a quick search on the limited information provided and discovered it was a bug. Then I dug a bit deeper and found what looked like the root cause. I was then able to provide what I think is a viable solution.viable solution.
So are we getting in the habit of being a bit too harsh on the n00bs? We were all there once, even if it was decades ago.