Questions tagged [support]
You need help with the use of one or more of the site's features.
1,408
questions
8
votes
3
answers
129
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How to detect AI-generated answers?
AI generated answers are banned from Ask Ubuntu.
But how can I recognise them?
2
votes
1
answer
38
views
I asked a question and got a great answer -- but I can't seem to mark it as answered
I asked a question, Grub forcing me to boot from flash drive and rapidly got a great answer that solved the problem. I upvoted the answer, but there's no check mark for me to mark that I accepted the ...
0
votes
1
answer
59
views
Change login name containing my email adress
In 2016 I created an Ask Ubuntu account with a login containing my email adress. I recently changed my email, how can I change to a new login name without losing my Ask Ubuntu history?
3
votes
1
answer
103
views
Why did the askubuntu team remove this?
I was just seeing the snapshots of the old askubuntu site from Wayback machine, and when I clicked the "Ask Question" button, I saw this:
Why did they remove this? I'm just curious. it ...
4
votes
1
answer
71
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Why do some questions show with a yellow background?
I suspect I'm missing something really obvious (and might have to delete this question in embarrassment!).
I can't see the reason why some questions have a yellow background (e.g. see below from ...
5
votes
2
answers
211
views
How should I paste from my terminal?
I am aware of the editing help topic, but I'm still not sure how I am supposed to format the text I copy/pasted from my terminal.
I want to be able to share these details from my terminal and I want ...
2
votes
1
answer
59
views
Why "Your question could not be submitted."
I am trying to submit a question. I have spent a lot of effort trying to be clear.
I like to make icons containing text. They are 240x240 pixels.
However, when I put them on my desktop, the icons are ...
4
votes
1
answer
52
views
How can I read answers to the related questions that appear when I'm drafting a question?
I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
10
votes
0
answers
348
views
Change the Launchpad logo on Ask Ubuntu's Contact and Login pages
As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login):
...
5
votes
1
answer
59
views
How do I add files to posts?
I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this.
Please, what I'm missing ?
If I click on image insertion button I can ...
6
votes
0
answers
167
views
I think my question got mistakenly marked as a duplicate, help?
In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
0
votes
0
answers
207
views
What is happening with the daycounter?
I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my Responses. See screenshot:
My day counter however states that I have not visited ...
5
votes
1
answer
94
views
Why is my question opinion based
My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
1
vote
1
answer
84
views
Why is this question exemplary for AskUbuntu?
So I was doing the "first questions" moderation queue and this question on making a program quit using a keypress came up.
To me, the question is clearly due for another site -- probably ...
2
votes
2
answers
280
views
Does the word "best" automatically make a question "Opinion based"?
I recently posted a question, and it was closed as "opinion based", presumably (and from a comment here) because of the word "best" in the title. I don't quite see where the ...
3
votes
3
answers
133
views
How can I correct the reason for a close vote?
I cast a close vote but selected the wrong reason by mistake. Now the only option I am offered is to retract the close vote, and the system tells me that if I do that I won't be allowed to vote for ...
5
votes
1
answer
103
views
What do you consider a well received question?
How many positive arrows does a question need to be considered a well received question?
1
vote
2
answers
121
views
Consecutive days counter not working as expected
Although I made a comment yesterday, it didn't register my visit.
I had 69 days and today it shows 1. Clicking on Consecutive days shows I missed yesterday. I was really on my way to 100. Very ...
0
votes
0
answers
75
views
problem with registering visiting days
I always log in to this site after my father is done. However he has more consecutive days than me. I have only 2. When/how does the site register a visit?
0
votes
1
answer
66
views
Edited a question, but it doesn't display my name
I edited a question (translated from Italian to English) and my name wasn't shown on the post. Then in my two and a half hours later I noticed that someone else's name is displayed there. How is that ...
4
votes
0
answers
107
views
Double downvote?
How does that happen?
6 views but 8 downvotes?
1
vote
2
answers
103
views
Spontaneous Reputation Loss
I had a 308 reputation about thirty minutes ago, and someone has spontaneously down-voted at least four of my answers, and voted to delete them. I expect that this will happen more, and I would like ...
2
votes
0
answers
86
views
incorrect (4) consecutive days count while I visit this page every day
I visit the AskUbuntu-page every day and browse trough the questions. I open questions and mostly browse till page 4. I don't really understand how my counter shows only 4 days. Please can anyone tell ...
5
votes
1
answer
115
views
How is the Meta participation calculated?
Recently, while randomly browsing Meta Ask Ubuntu, I found the Participation tab in the Users section. To me, it is showing me on the top of the tab:
But I haven't posted any meta posts recently, so, ...
7
votes
1
answer
235
views
Why is the pool of selectable known-bad first question audits so small?
Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
7
votes
1
answer
113
views
What does "Watched" mean on the new summary page?
So the new layout - don't know...
But what does the tag "Watched" mean? And why does one variant have an eye icon? Just curious - couldn't find solid info on this.
3
votes
2
answers
107
views
Is the <blockquote> tag working correctly on Ask Ubuntu?
I've been trying to use the <blockquote> tag to include literal output in this forum, but I cannot get it to work for me. My understanding is that if a chunk of text is surrounded by the <...
3
votes
1
answer
84
views
How to decide which flag is the correct one?
This days I found some questions about to install software in no longer supported releases (linke xenial)
I never know for sure flagging as EOL or flagging as a duplicate (like how to install or ...
1
vote
0
answers
89
views
ACTIVITY screen in my profile needs work
As usual, change provokes more change... the new ACTIVITY screen needs some tweaking...
BADGES shows up twice...
And REPUTATION should be moved up IN PLACE of the first BADGES image...
1
vote
0
answers
133
views
All my ANSWERS have disappeared from my Activity screen
Happened just a few minutes ago...
Where did they go?
1
vote
1
answer
49
views
How to add subname in profile?
The above is a user from Stack Overflow. How can I add a subname like Data Wrangler above? I don't see an option in my profile preferences to do this.
0
votes
1
answer
71
views
Why are other people able to determine what answered the posters question?
I have a question about my Ask Ubuntu post: Deja Dup not backing up entire system
I apologize if this has been asked or commented on by another thread. I do not have the time to read 25 pages of ...
13
votes
0
answers
278
views
Recommend Deletion option in Late Answers review queue does nothing - please flag posts that should be deleted
Just a quick PSA here - thanks to BeastOfCaerbannog I've realised that the new Recommend Deletion option in the Late Answers queue completes the review and gives you the option to leave the canned ...
0
votes
1
answer
54
views
Are accepted answers pinned to the top in Ask Ubuntu Meta? [duplicate]
I was going through Ask Ubuntu Meta and found this question: Bullying as a strategy to force close a question. There are 2 answers to the question: one by Zanna and one by karel.
I used the sort ...
-1
votes
1
answer
80
views
Why does the tag `20.10` Even exist If it is off topic?
Why does the tags of the releases who have met there end life even exists for eg -
20.10
19.04
16.04
What are the point of still using these tags ? When all the questions about them are off topic , I ...
4
votes
1
answer
232
views
I am not able to ask questions on Ask Ubuntu
I am a new ask ubuntu user and recently I just asked only 1 question on it about my computer being stuck. I was flagged for duplicate / off-topic questions. My question was deleted.
It was actually on ...
2
votes
2
answers
51
views
Should we add ephemeral security alerts on high priority vulnerabilities?
I came across an answer which suggest installing x tool which have a recently found a high priority security risk, so I edit it to add:
Update x ASAP: CVE-2021-nnnnn: High priority security ...
2
votes
1
answer
138
views
This is my impression of askubuntu
My last Q was about odd behaviour during intramfs.
The Q is GRUB starts but init cant read any media
I find the comments asking for clarification unreasonable.
initramfs doesn't change between 20.04.x ...
6
votes
1
answer
95
views
How do I make sure my stupid edit never sees the light of day?
I was an idiot and edited an answer rather than my question - how do I make sure my stupid edit never sees the light of day?
Question where I screwed up
Answer I accidentally vandalised
6
votes
0
answers
72
views
ask ubuntu home page last seen gone with new ui
I was previously able to see the last seen of any user.
Recently with the new look of AskUbuntu page, I could not find this option.
Is it removed or is there any different approach to the "last ...
3
votes
1
answer
144
views
Can I unsubscribe from comments to my answers?
Is there a mechanism that allows me to “unsubscribe” from comment notifications on my answers? Ideally something that operates on a per-answer basis. Alternatively, can I mute certain people so their ...
-5
votes
1
answer
55
views
I asked a question but now I can not find it
I asked a question:
Create Bash Alias That Accepts Commands
but now I can not find it.
10
votes
1
answer
162
views
Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?
In the bottom of Ask Ubuntu website, we can notice this:
Ubuntu and Canonical are registered trademarks of Canonical Ltd.
But in Ask Ubuntu Meta, the aforementioned text is not there.
Why is the ...
0
votes
2
answers
139
views
Why questions are no longer accepted from my account? Why am I getting "You have reached your question limit" while trying to post a new question?
While trying to ask a new question, I'm getting
You have reached your question limit
Sorry, we are no longer accepting questions from this account.
What is the reason I can no longer ask questions?
...
-1
votes
2
answers
78
views
Isn't it weird that you type upgrades and get updates?
Isn't it weird that you type upgrades and get updates?
Why did this question: Is there a command to find updatable packages? get negative votes?
As I explained in the comment. The problem is here ، It ...
7
votes
1
answer
150
views
What are the meanings of EoSS, LTS, ESM and EoL?
In the What topics can I ask about here? article in Ask Ubuntu help center, under the "Questions that you should avoid:" heading, the following bullet point is mentioned:
Support for ...
0
votes
1
answer
90
views
Why is my answer deleted?
I have a question about my Ask Ubuntu post: Ubuntu 20.04 ACPI errors after suspend: cannot release Mutex
After I realized a persistent error message, I searched for it and found the exact problem on ...
1
vote
1
answer
85
views
How is the linked question off-topic? [duplicate]
I just watched this question get closed as off-topic. The question involves reinstalling / recovering accidentally deleted packages in Ubuntu.
Granted, it is an older version (16.04), but I was under ...
5
votes
1
answer
62
views
How to post follow-up to answer
Where should I post a lengthy follow-up to an answer to my question? My comment ran to too many characters. Should I answer my own question, although it's really a response to one particular answer?
0
votes
0
answers
69
views
Why do I need a reputation above 50 to answer? [duplicate]
Why is it necessary to get 50 reputation before answering a question?