11

Let's consider the following statements: Bugs that aren't reported are unlikely to be fixed Developers aren't checking Ask Ubuntu for bug reports You're talking as if Launchpad and Ask Ubuntu users are these two completely separate user bases. But with the odd exception, we're Ubuntu users. The conversation isn't really about what's best for somebody ...


10

This is my analysis, which is based on my knowing how the site runs/operates. Note that since I helped close your question, this is my justifications. The community is free to cast reopen votes if they disagree with the action, as we defer to the community consensus. Note that in response to your question "Am I being punished", the answer is "No, this isn'...


8

This suggestion is ultimately in conflict with the actual purpose of the site and the guidelines and regulations/rules within the Help Center. Here's the big considerations: Bugs are still offtopic here regardless (this is detailed in the Help Center). Even if we have a workaround, the sheer number of bugs that can happen makes it unfeasible to maintain a ...


8

You're misinterpreting the Help Center information. Firstly, 18.04 is offtopic as it is in development and not yet 'stable'. That's the first and foremost issue with the question you've linked. We are also not a bug reporting site. Yes, we're here for developers' questions - more specifically, questions about developing on Ubuntu. But that doesn't extend ...


7

I think you have misinterpreted the Help Center advice. Questions about developing software for Ubuntu are on-topic. That's what it means by "Ubuntu developers". Questions asking developers to fix bugs are most likely off-topic, or need to be rephrased to not sound like bug reports, because bug reports are off-topic. The question you linked to is about a ...


6

Yes. We aren't a bug tracker, so linking people to the right place is pretty important for letting them know what's going on, and often when things will be fixed, if they will at all. Additional information is often useful for nailing down the scope of a problem, and then testing fixes, so throwing a few extra bodies on the bug can't hurt. Traditional ...


5

Its hard to get help when the bug is not even acknowledged. For example, Insufficient Permissions on home/ ACLs means users (including the guest account) can poke around other user's home directories. It was never even acknowledged. This isn't a bug, this is intentional Ubuntu behavior: Why can other users see the files in my home folder? Also that bug isn'...


4

Is it reasonable to warn people about a bug and provide a workaround in the main site? Yes and no, to some extent. If there is a question asked about this bug, then you can answer the question, stating the bug link and that there is a work around. However, it may be more prudent to state that in the comments of the question instead of an answer, because ...


3

A question isn't answered until it has at least one answer with a score of at least +1.


3

Ok, my mistake. I corrected it, and I repent about my behavior. Maybe it was late at night, and I just jumped the gun (should stop visiting closing stuff late at night and without coffee). Luckily, nobody died. But I have a problem with this: If it's a known bug, a good answer linking to the bug, explaining the problems (and answering sub-questions) is ...


3

I agree. Simply stating "this is a known bug, here's the bug report" is a pretty crappy answer. If that's all the answer that can be given, it would be better to just close the question as a bug report. That's one of the boilerplate close reasons available on Ask Ubuntu: If, on the other hand, there is useful information in the bug report. Then, instead of ...


1

That question is one of the reasons why we have the OT>bug close reason. The reporter "fixed" his issue, and everyone else is kept having the same bug! If you read Joseph comment he asks for some steps to follow, namely: Use upstream kernel Verify if the issue is found. Retag and mark as confirmed the bug, whenever is found or not. The reporter stopped at ...


1

IMHO, the phrase "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." is an excellent reason and doesn't need to be clarified or restated in any way. It not only indicates where bug reports should go, but also why. While there are many confusing things in ...


1

Sometimes it's not obvious if it's a bug, a design feature, or user error. Last night I posted this question. I do not know if this is incorrect configuration by me, working as intended, or an actual bug. I can see that obvious bugs are better being reported than being the subject of a question on here, but what about the ones that aren't obvious? ...


1

Days ago I got a question marked as off-topic for being a bug. However, at the time the question was closed there was no bug reported at Launchpad, nor had I a clear indication of what was exactly wrong. While I understand the logic to focus bugs at Launchpad and thus mark them off-topic, a few additional lines of conduct would be of great help: Leave a ...


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