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The question you're asking is designed to solicit opinions or best-practices on a particular topic, with the goal of reaching community consensus.

5 votes
1 answer
223 views

How do we deal with answers by customer support that basically don't answer the question?

I came across this question today, this has been answered by someone who is presumably a customer support person for the company. I don't think there's anything wrong with this as long as it answers t …