I came across [this][1] question today, this has been answered by someone who is presumably a customer support person for the company. I don't think there's anything wrong with this as long as it answers the question but in this case it's basically a message like we're sorry for your problem please call this phone number.

I flagged this for moderators attention but I'm not sure if it should be categorized as spam or not. What is the best course of action that should be taken for such questions?


  [1]: https://askubuntu.com/questions/251085/tata-docomo-photon-3g-not-working-on-12-04-lts