<s>Firstly, no "automated response" is sent by Stack Exchange when you submit tickets in the contact page. [This][1] was said by [Grace Note][2] (a Stack Exchange employee):</s>

> <s> When you reach out through Contact Us, [you receive the following confirmation message][3]. Sending a followup email that just echoes that seems redundant and not particularly any more convincing.</s>

Actually, automated responses are generally sent. But there were some issues because of which they weren't sent. Read this for more information: https://meta.stackexchange.com/q/368740

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> I suspect this is broken. Can someone look into this please?

Did you see something like this after pressing submit:

[![enter image description here][3]][3]

If you did see something like this, it is not broken :)

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> After three weeks, there is no indication that anyone is even looking into this issue. Perhaps this is the wrong place to post this? If so, where would be a better place to post this?

[The users of Ask Ubuntu][4] and [the moderators of Ask Ubuntu][5] cannot answer your question because we do not have access to the things which you have sent to Stack Exchange through [the contact page][6]. Only Stack Exchange staff have access to it. 

Yup, it is the wrong place to post this. Maybe you can post this in Meta Stack Exchange, but I am not 100% sure.

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> It is now five weeks after I asked this question and there is NO response. Is there anyone who actually READS this forum? Is there a different place I should ask this question? Perhaps "Ask Ubuntu Meta Meta" exists?

I am sorry for the late response. Generally, the users of Ask Ubuntu or the moderators of Ask Ubuntu post an answer or add a comment in meta posts as soon as possible. Maybe they missed your post or did not know what to say to you.

There is no "*Ask Ubuntu Meta Meta*". You can try to talk to [Community Manager][7]s in chatrooms. [They][8] are mostly there in [Meta Stack Exchange chatrooms][9]. But there's no guarantee that they will reply to you.


  [1]: https://meta.stackexchange.com/posts/comments/961355
  [2]: https://meta.stackexchange.com/users/146126/grace-note
  [3]: https://i.sstatic.net/wJoho.png
  [4]: https://askubuntu.com/users
  [5]: https://askubuntu.com/users?tab=moderators
  [6]: https://askubuntu.com/contact
  [7]: https://meta.stackexchange.com/a/40354
  [8]: https://meta.stackexchange.com/q/99338
  [9]: https://chat.meta.stackexchange.com/