If you look at the grub, grub2, and boot tags you'll likely find pretty vague and incomplete questions and answers. I personally consider these 3 tags as the ones that we could improve the most on this site.

This is probably because:

• It's insanely difficult to troubleshoot boot problems remotely.
• New users likely have no idea how to troubleshoot boot problems.
• The documentation is lengthy and complicated, because booting operating systems is complicated.
• It's difficult to have general guidelines when people have all sorts of combinations of hardware and needs.

I've been wondering how to help do this better. We could of course offtopic them and send them to file bugs but remember that the person's computer is utterly broken so we should at least be making an effort to help get them back on their feet instead of sending them away. However it can be difficult to get that information out of someone who can't boot.

Ideas on how to improve this?