There are some questions that are not deserving a downvote considering the circumstances, such as when the OP is obviously not accustomed to using the the site and thinks that it is pretty much a forum. In such cases, closing the question with a comment is the better solution in my opinion.

An example:
http://askubuntu.com/questions/174062/ubuntu-x64-on-dell-xps-15
![Question screenshot][1]

Clearly, the OP has only 1 rep, yet someone took it upon themselves to downvote a question that was clearly not deserving a downvote (it wasn't the best of questions but the OP or anyone else could easily get that impression).

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Thoughts? Am I thinking correctly on this or am I wrong? I'd like to get some opinions and discussion on how we should handle such questions.

  [1]: https://i.sstatic.net/O8eRH.png