# Lead by good example.

That's all I can say.

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> all-knowing Linux gurus

That is either a marketing phrase or actually an expression of hostility. Guru, genius and similar words are used to tell very simple minded people that other people are abnormally smart and should be segregated therefore. Please don't use such words.

> I am not sure if you are still aware of the fact that there are out there tons of Ubuntu enthusiasts with very few knowledge about Linux and/or about how to address a question to a forum or a support website the proper way.

No problem, nobody knows everything right from the start.

Most importantly: This is not AskKarma and the distribution is not **Karma Linux**. You always have the chance to improve yourself if you do something wrong and nobody should be resentful towards you.

> Let us not forget that Ubuntu OS is trying hard to replace Windows operating system [...]

No. That is not true (anymore) and there are many things wrong with this. Basically if you never wanted to learn more about your Microsoft or Apple operating systems or cared to get involved in troubleshooting, you're in the wrong place and you should find someone doing that for you.

With Linux and FLOSS, issues are guaranteed to arise. At best you learned how to communicate in a efficient, rational and humane way before you experience issues. I agree, some users with high reputation count still have things to learn, which brings me to: Lead by good example.

Tell users what they are doing wrong and how they could do better. A *duplicate* or *on-hold* is not an offence, but rather a hint that they have not explained their issue clear enough. You can also improve answers and questions.