## * [rlemon](http://chat.stackexchange.com/users/23989/rlemon) [asked](http://chat.stackexchange.com/transcript/message/3306412#3306412):* your almighty judgement was wrong: The <insert incorrect action> you handed out was in fact pre-mature and now you have angry users... how do you circumvent the anger, and ensure the user does not leave the site with a bad taste in their mouth... so to speak... ---- ** [Amith KK](http://chat.stackexchange.com/users/16377/amith-kk) [answered](http://chat.stackexchange.com/transcript/message/3306434#3306434):** I would contact the users and say sorry, I will undo the action(If possible). The mistake made will not be repeated. I can't say I don't make mistakes, we're humans ** [William](http://chat.stackexchange.com/users/26610/william) [answered](http://chat.stackexchange.com/transcript/message/3306437#3306437):** I would apologize and say that I was wrong to do what I did. I won't try to make excuses. I will ask for forgiveness. People are a lot more receptive to forgivingif you simply say that your'e sorry. ** [jrg](http://chat.stackexchange.com/users/6738/jrg) [answered](http://chat.stackexchange.com/transcript/message/3306470#3306470):** I would talk to the other moderators, and write a measured, but apologetic response to the user(s). ** [fossfreedom](http://chat.stackexchange.com/users/13011/fossfreedom) [answered](http://chat.stackexchange.com/transcript/message/3306521#3306521):** Yes that can happen - it happens in real life. Fortunately the golden rule which works for me is to count to 10 before making a decision. You be surprised how your thoughts change in those brief seconds. Dont be afraid to apologise - we are all humans and are not infallible. Offer to tidy up the issue as quickly and effectively as poss. ** [Roland Taylor](http://chat.stackexchange.com/users/4769/roland-taylor) [answered](http://chat.stackexchange.com/transcript/message/3306607#3306607):** I've had to deal with such decisions in my personal life before, and one thing I've learned, is to be clear about both the reasons for my decisions, and about my mistakes, and allow others time to vent their feelings, within safe boundaries. Avoiding their anger is almost impossible, but handling it correctly would ensure that at the end of the day, we end up as friends, if not friendly, when we part ways for the moment. ** [Octavian Damiean](http://chat.stackexchange.com/users/1318/octavian-damiean) [answered](http://chat.stackexchange.com/transcript/message/3306636#3306636):** I would try to revert what I did and officially apologize. I'm as human as everyone else and make mistakes. I can only try to learn from those mistakes. ** [Bruno Pereira](http://chat.stackexchange.com/users/24421/bruno-pereira) [answered](http://chat.stackexchange.com/transcript/message/3306705#3306705):** Talk to him, review the situation several times and try to listen. Ask other moderators opinions on the subject and if wrong apologize and offer to change / fix the situation asap. ** [jokerdino](http://chat.stackexchange.com/users/24463/jokerdino) [answered](http://chat.stackexchange.com/transcript/message/3313335#3313335):** If the action that I took was in fact pre-mature, then I would apologize to the necessary party and try to undo the effects of my action.