> I suspect that this is largely because so many users come here straight from official Canonical pages.
>
> This results in many users coming here thinking that ...

I just want to say that you have no data whatsoever to defend this claim. They might just as well come from search engines.

**Edit:** I don't think the referrer should determine the action we take. Whether a question comes from Google or Ubuntu really does not matter. We just need to be able to find a way to handle poor questions rapidly and accurately. And we need a way to force first time users to learn a bit about the site before using it. I can understand first time users that have a messed up an install and that look for an answer asap. I think Oli's wizard is helpful in these cases. And for the rest we need to vote, vote, vote.