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Questions tagged [support]

You need help with the use of one or more of the site's features.

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77 votes
10 answers
4k views

How to post links that integrate with the Software Center?

There are some posts with nice Software Center icons and links to software installation via apt. How to do that?
lovinglinux's user avatar
  • 6,367
47 votes
4 answers
61k views

How do I add arrows in my post?

Sometimes, I see people posting this: Ctrl+Alt+↑ Or this: Go to File → Preferences. How can I add these super awesome arrows? I know I can copy the arrows from another post,...
Alaa Ali's user avatar
  • 31.6k
36 votes
5 answers
1k views

How to help a paranoid, delusional user?

Earlier today, this question was asked and contained a delusional rant about the KKK and the FBI and looked a bit like an episode of the X-files... My question is simple: Should we help this user (...
Fabby's user avatar
  • 34.3k
34 votes
2 answers
3k views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
Byte Commander's user avatar
  • 108k
33 votes
1 answer
624 views

Regarding the recent wave of spam - what are we doing about it?

There's been a lot of spam and nonsense posted lately, everything from love connections to kids struggling through puberty demanding to be made moderators. What is being done about this, and what ...
Tim Post's user avatar
  • 852
30 votes
2 answers
8k views

How to use keyboard 'icon' in markdown?

Guys, I was looking in a question when I found a different way to markup keyboard (combination of keys) to express commands. I cant found a previously answer about Markdown (except this, but not ...
crncosta's user avatar
  • 2,839
26 votes
1 answer
462 views

Dealing with a user who just won't follow the rules

I would like to open by stating this user is not abusive or rude and I am not looking to get him banned or anything like that, I write this because he could be a good contributor. The user has ...
Mark Kirby's user avatar
  • 18.6k
23 votes
3 answers
881 views

What is "Accept Rate" and why is it important?

What does this notification mean above my questions in my Stack Exchange profile? Have you considered accepting an answer or starting a bounty for this question? What do I need to do?
namkid's user avatar
  • 493
21 votes
1 answer
293 views

How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which languages are supported?

If I format some code by indenting it using four spaces, the code is not formatted. How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which ...
kos's user avatar
  • 36.9k
19 votes
2 answers
747 views

Cross-Posting questions that are on-topic on multiple Stack Exchange sites

If I have a question that is on-topic on, say, both Linux & Unix and Ask Ubuntu, may I post it on both sites? And if so, do I need to do anything special?
Stefano Palazzo's user avatar
19 votes
1 answer
735 views

I lost 3000+ rep as a reversal

It is possible that someone serially upvoted my posts. I can't see it. But the weird thing is that some of my answers were unaccepted. That is a puzzle. What does this mean?
Pilot6's user avatar
  • 90.3k
18 votes
3 answers
276 views

Should people with more than 2000 rep write an edit summary?

I recently reached the 2000 rep milestone (yay!), and started using my powers for good (e.g. on the installation tag). However, I noticed that it doesn't make me put in an edit summary - why is this? ...
Tim's user avatar
  • 32.9k
18 votes
1 answer
227 views

Why do some questions appear with a red background?

As I was looking through some of the unanswered questions I noticed that some were appearing with a red background like the one in the photo below. Does anyone know what it means? Thanks!
LinuxSailorTech's user avatar
17 votes
4 answers
532 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
Eliah Kagan's user avatar
17 votes
2 answers
499 views

What should I do to avoid an edit war when someone rolls my edits back?

I typically edit before close voting / flagging / down voting because then I get to read thoroughly and see just how much effort they put in. In this case I did the same, then (mistakenly) close voted ...
Tim's user avatar
  • 32.9k
17 votes
3 answers
517 views

Is a downvote troll targeting me?

I have noticed a pattern where exactly one day after I post an answer in the Ubuntu section, my answer receives exactly one downvote. It seems plausible that if it is always the same person downvoting ...
atmelino's user avatar
  • 149
17 votes
2 answers
190 views

Please blacklist the 'bug' tag

In regards to this, http://meta.askubuntu.com/questions/3343/summer-cleanup-feedback-wanted-etc?cb=1 the jrg has eliminated questions tagged with bug. I would like to request blacklisting of this tag,...
Thomas Ward's user avatar
  • 75.4k
17 votes
1 answer
497 views

Software centre image link is broken

The software centre image is often used when explaining how to install software, like this (I fixed this one on the original page): In Ubuntu 11.10 it is now possible to change the edge reveal time ...
idbrii's user avatar
  • 3,162
16 votes
2 answers
474 views

Get rid of Windows answers?

Isn't it time to get rid of this answer and enforce the policy of closing Windows questions, here, here, ... as off-topic? I'd rather leave a comment "We're sorry, but this site is all about Ubuntu ...
Fabby's user avatar
  • 34.3k
16 votes
3 answers
335 views

Why does a user start off with 1 rep, and not 0?

Why does a user start off with 1 rep, and not 0? Is there a real reason for this? Or was it just decided because it wouldn't make much difference if it was 0 instead?
user avatar
16 votes
1 answer
426 views

Is it OK if I call on a high reputation user on part of my answer if it seems difficult from that point?

I have an answer on which the new user who posted the question requires further help though they have accepted the answer... But it turns out I am short of some knowledge in the case. Can I, for ...
ThunderBird's user avatar
  • 1,955
16 votes
3 answers
211 views

Similar background for Blockquote and Preformatted(code)

On AskUbuntu there is similar background-formatting for Blockquote text and Preformatted code text. Example-1 (with preformatted/coded text): sudo apt-get update Example-2 (with block-quoted text): ...
Pandya's user avatar
  • 35.9k
16 votes
1 answer
132 views

How do I quickly find the duplicate questions I'm searching for when flagging/closing?

I don't like the search box when I'm flagging for a duplicate, because I don't know the exact names of the big questions. Even if I use very relevant keywords, the question that I want to pick is ...
Alaa Ali's user avatar
  • 31.6k
16 votes
1 answer
270 views

How many unique visitors does AskUbuntu get?

I work at a hardware company writing drivers for Linux. There seems to be a lot of difficulty estimating the size of the Linux install base, and as a result resources are directed to non-windows ...
user2051965's user avatar
16 votes
1 answer
134 views

Why do we have a "help" tag? [duplicate]

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
Thomas Ward's user avatar
  • 75.4k
15 votes
4 answers
286 views

How to handle duplicate answers that add nothing?

I'm not talking about exact copying, failure to give credit, or one person passing off another person's answer as their own. Rather, I'd like to know what the best practice is when one user answers a ...
Eliah Kagan's user avatar
15 votes
1 answer
128 views

Please burninate speed tag

speed has the perfect quality of a meta tag can’t work as the only tag on a question (I see speed on network, bootup, video playback & so on) means different things to different people (is it ...
Sathyajith Bhat's user avatar
14 votes
2 answers
272 views

Can I get banned for deleting my question?

I want to delete a question I asked but I don't know exact consequence. I'm going to try to delete a question I asked that was a duplicate (but it's not closed, it's just marked as duplicate). I don't ...
Niklas Rosencrantz's user avatar
14 votes
1 answer
505 views

How do I log out of the Ask Ubuntu website after creating a Stack Exchange account?

I can't find a log out button after I created my Ask Ubuntu Stack Exchange account.
user avatar
14 votes
2 answers
181 views

Ayatana, linux and tips tags becoming too meta?

As we add things under the umbrella ayatana project it's becoming too meta and doesn't really mean anything anymore. tips also appears to be not useful. linux isn't being used for the kernel, but ...
Jorge Castro's user avatar
  • 71.9k
14 votes
2 answers
152 views

Can I cancel a vote for a comment?

I voted up for a comment and realized that it wasn't in fact such a great comment. I am not able to cancel my vote as I can do for questions or answers : "click again to undo" don't work. Is it just ...
Maxime R.'s user avatar
  • 3,820
14 votes
0 answers
288 views

Recommend Deletion option in Late Answers review queue does nothing - please flag posts that should be deleted

Just a quick PSA here - thanks to BeastOfCaerbannog I've realised that the new Recommend Deletion option in the Late Answers queue completes the review and gives you the option to leave the canned ...
Zanna's user avatar
  • 70.7k
13 votes
5 answers
263 views

Unanswered questions, what do we do?

Hi. I'm still very new to Askubuntu, and have a question about unanswered questions. When one goes unanswered for a certain amount of time, what are our options to get the question noticed again?
Alan's user avatar
  • 2,770
13 votes
1 answer
108 views

Can I get links to Comments?

At present, I can get specific links to Questions and Answers by share Option. But for Comments only ^ and ⚑ are available Sometimes comments contain Great Information and is very much help full. ...
Severus Tux's user avatar
  • 9,916
13 votes
1 answer
188 views

What is the purpose of bookmarking questions?

It shows no increase in the reputation points of the asker, then what is the purpose of being able to bookmark questions by clicking on bookmark icon with a star?
William's user avatar
  • 7,668
13 votes
1 answer
178 views

How do I invite a low rep user into chat?

It comes up in chat sometimes, so I figured I'ld post a question and answer on the thing.
RobotHumans's user avatar
  • 29.6k
13 votes
2 answers
292 views

How do I bookmark a Question/Answer?

I've found a question I'm interested in - how can I receive updates of when it gets answers or updates?
13 votes
2 answers
233 views

Does changing my display name have any unexpected side-effects?

I have seen that changing our display name is very easy. I just wanted to ask, how will it look like, and whether this change comes with any unexpected side-effects. Does it update the displayed name ...
Levente's user avatar
  • 4,067
13 votes
1 answer
271 views

How do I comment on a post?

I see a bunch of comments on someone else's answer to several questions and I'd like to add one but I don't see how. I can provide my own answer, but all I really want to do is add a little bit to ...
Scott Ritchie's user avatar
13 votes
2 answers
207 views

Should I wait before flagging as "Unclear what you're asking"?

Sometimes it’s unclear what a user is asking to understand questions properly. I had flagged such questions as "Unclear what you're asking" and all deemed helpful also. Should I give time to the user ...
Pandya's user avatar
  • 35.9k
13 votes
1 answer
144 views

Is it OK to post a link to my question in the general chat room, to publicize it?

If I ask a question and want to draw attention to it, is it OK to post links to it in the general chat room? Or is this considered bad, since there is already a questions feed and if lots of people ...
Eliah Kagan's user avatar
13 votes
3 answers
349 views

Unfair Bounty System?

Recently I've started a Bounty, which is about to end very soon (in less than 23 hours, to be precise). And just a few minutes ago, I received this E-Mail: Reminder: Your Bounty Is Ending Soon! ...
user avatar
13 votes
2 answers
214 views

The future of the applications/software tag(s) [duplicate]

Possible Duplicate: Applications, application and software tags must die! To my mind applications, application and software is useless - there is no clear meaning to them. Some questions should ...
8128's user avatar
  • 28.8k
13 votes
1 answer
104 views

Why are most questions in unanswered answered?

I just had a look at https://askubuntu.com/unanswered and I saw that most of the questions were answered. Not recently either. Some of them were answered two months ago. Why is this?
Jo-Erlend Schinstad's user avatar
13 votes
2 answers
152 views

How to be aware if question edited?

Consider one posted question then I answered &/or commented on that question. Now if Question is edited completely/partially then my answer &/or comment may be totally/partially wrong ...
Pandya's user avatar
  • 35.9k
13 votes
1 answer
246 views

Am I allowed to ask for a rep boost?

I asked a question with a bounty and didn't realize I would loose the ability to comment. Can I get a few up votes to get enough reputation back please? I've seen this done on other meta sites so I ...
WalterJ89's user avatar
  • 237
13 votes
1 answer
212 views

How to flag an off-topic question on a non-linux OS?

The question Since the new flags for closing (which I applaud) it is unclear to me how I can flag a question about Windows, Mac, Solaris or whatever which clearly does not belong here. I want to flag ...
don.joey's user avatar
  • 28.7k
12 votes
1 answer
303 views

How do I migrate from Google login to Launchpad login?

I have tried logging in with my Launchpad ID. But it shows me as a totally new user, with rep of 0. I don't want to lose the rep I have here. Thank you.
Daniel Clem's user avatar
12 votes
1 answer
339 views

Are duplicate questions hidden now?

It seems to me that questions closed as duplicate are hidden now. They are visible only to the post author and users with the close/reopen votes privilege. That means that these questions will not be ...
Pilot6's user avatar
  • 90.3k
12 votes
1 answer
211 views

Who downvoted my question/answer on Ask Ubuntu?

Can I know who down voted my question/answer on Ask Ubuntu so that I can ask him the reason for it?
harisibrahimkv's user avatar

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