Questions tagged [support]

You need help with the use of one or more of the site's features.

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4 votes
4 answers
106 views

Noticing "score" and "answers" bars after unlocking "access to site analytics"

I just passed 25,000 rep, and now have access to site analytics. On my profile summary tab, I see the following... What does the new score and answers numbers mean? This "new" score/answers bars ...
  • 66k
1 vote
1 answer
52 views

My question seemes to be frozen

I had a question that was doing very well & the number of views as well as likes was increasing fast, but I don't know why suddenly everything stopped & now it behaves as if it's a duplicate ...
user avatar
4 votes
1 answer
108 views

Vote to close specifics

I would like to learn about the vote to close. As I understand it, it is a moderator who does so. Does it only take one moderator to make that decision? Is there a link that shows all the ...
  • 2,676
10 votes
2 answers
441 views

Sad question reopen time?

OK, so this is a really sad question but not everyone is familiar with the architecture of GNU/Linux¹ nor do they know the history of GNU and Linux and the very big personalities of Linus and RMS. So ...
  • 34.1k
3 votes
2 answers
63 views

Why does my week rank show -483?

When I visit https://stackexchange.com/leagues/89/week/askubuntu I see this: However, I don't see that rep loss in my Ask Ubuntu profile (The recent rep loss was only ~65 and others were affected ...
  • 40.1k
-5 votes
1 answer
149 views

Month and Quarter reputation tab borked?

When I went to look at the Quarter reputation tab I noticed I'm number 1 in the stats and the same goes for the month but as I know I'm vastly inferior to Rinzwind 0:-) I'm suspecting something is ...
  • 34.1k
2 votes
1 answer
101 views

how to get a copy of a deleted answer

Apparently an answer I wrote was deleted (by others). Is there a way to retrieve a deleted answer? (I would like to keep a copy of it)
user avatar
3 votes
2 answers
149 views

Why is the Ask-Ubuntu login independent from other StackExchange sites?

Other Stack Exchange sites have a common login. Once logged into one site, one is also logged into the other sites that one has activated. Ask-Ubuntu shares user profiles with these other Stack ...
  • 91
7 votes
1 answer
239 views

Is answering twice and closing good or bad behaviour?

So yet another "What backup tool should I use?" question came up earlier today, so I: voted to close as a duplicate answered the question Deleted as per answer below in the meantime, answered the ...
  • 34.1k
6 votes
2 answers
88 views

Review queue audit: what to do with obvious spam?

What is the "correct" action in the LQ queue when I am presented with obvious spam? None of the options in Recommend Close seem useful.
  • 12.6k
4 votes
1 answer
108 views

Since a few days, no rep changes occur "in green", not getting pinged

Feels like a silly question, but someone please shine a brilliant light on this: Since a few days, none of the rep changes occurred "in green" on any of my devices, (so not) like this: just ...
  • 81.4k
10 votes
1 answer
106 views

When a user is deleted are their "accepts" removed?

When a user is deleted are "accepts" by this user also affected? In other words, will the answer accepted by a deleted user no longer be shown as accepted? In one example I came across, it appears ...
  • 40.1k
4 votes
2 answers
66 views

How to see election stats and who you voted for?

I want to see what percentage of votes each of candidates (for moderator) got and who was my 1st,2nd and 3rd choices. Is there way to do it?
  • 2,139
4 votes
1 answer
34 views

Is there any advantage or downside to using "Clear all filters" in one's flagging history?

I recently noticed this "Clear all filters" in my flagging history option. I'm guessing it should be fine clearing all filters once in a while?
  • 40.1k
7 votes
3 answers
187 views

I cannot seem to find a question I asked earlier

I am new Ubuntu and Ask Ubuntu. I asked a question today concerning how to make a desktop icon in GNOME, but do not know how I get back to the question, to see if anybody has offered a suggestion.
  • 11
1 vote
1 answer
128 views

Why do some of my tag [suggestions or creations] get rejected?

Please, I will really like to know why some of my tag suggestions or tag creations keep getting rejected for (my personal opinion) nothing?! Meanwhile, it seems some could be needed and of important ...
  • 1,905
2 votes
1 answer
68 views

Unable to add my answer link to the 2019 Moderator Election Q&A - Questionnaire

I am unable to edit the 2019 Moderator Election Q&A - Questionnaire in order to add the link to my answer below the said question. I think it is due to the fact that; "Suggested edits are not ...
  • 1,905
7 votes
1 answer
94 views

When do posters know their questions are being voted to close?

A poster asks a question that qualifies for closing. For example, take a question dealing with an unsupported distribution. I vote to close as off-topic and mine is the first vote. Does the ...
  • 40.1k
0 votes
1 answer
162 views

What does a gray title mean?

My question has a light gray title, unlike a black title. Why? Here's the question. You may need to view it on home or on my profile. EDIT: Ironically, the title on this question is gray. How about ...
1 vote
1 answer
43 views

Can I ask for programming advice on this site?

The question is in the title. This is the most direct question ever.
5 votes
2 answers
74 views

User with 1 Reputation is able to comment

I stumbled about this question when it was eight hours old. A new user (not the question author) commented under the question. The reputation score of the new user is "one". Looking immediately at ...
  • 13.9k
11 votes
2 answers
271 views

How long should I wait for an answer on here?

How long should I wait for an answer to my question 18.04.2 authentication error on here, and in the meantime is there anything I can do to make it more answerable? I've already included a fair ...
3 votes
2 answers
94 views

How to open a certain question in the Close Votes queue?

Unlike the edit-button which brings me to the Suggested Edits-queue when an edit is pending, the close-button always open the VTC-dialog. I'd prefer to be brought to the Close Votes-queue if there ...
  • 13.9k
7 votes
1 answer
100 views

Where do I find the links for duplicate questions?

In general, where are links to duplicate questions located when a post is tagged as a duplicate? This link is just an example of one of the many times I've been unable to find the duplicate: Where ...
9 votes
1 answer
224 views

What's happening with this bizarre screen?

I don't understand what's going on :( It seems it's an April Fool's gag! UGH!!! And each time I have to click on the clock icon to restore normalcy.
  • 40.1k
7 votes
1 answer
128 views

Trying to find my posts

I am trying to find all of my posts whether responded to or not. I tried a search for user:fixit7 but it found nothing.
  • 2,676
8 votes
1 answer
332 views

Save an answer as a draft

I was wondering if it couldn't be a good feature to be able to save an answer as a draft in case I don't yet want to post it since I may be doing something else with my machine before later completing ...
  • 1,905
4 votes
1 answer
57 views

How to find the question or answer relating to this revision?

I used Google to search for wmctrl -a and window id. The first hit was a link to a revision at Ask Ubuntu: And clicking it gave me this link in the address bar: https://askubuntu.com/revisions/...
  • 40.1k
6 votes
1 answer
36 views

The review-queue audit-system fails users for making a comments

Why does adding a comment to a good post prompt this message. STOP! Look and Listen. This was an audit, designed to see if you were paying attention. You didn't pass. Your review was ...
  • 1,584
1 vote
1 answer
166 views

When I try to review First Posts, why does it say "No Action Needed"?

Whenever I try to review a 1st post, it says no action required. Is it possible to have it show only posts that I can review?
  • 2,676
8 votes
1 answer
69 views

Should tags be edited out from a question if they appear irrelevant?

See Off Wi-Fi LED in Ubuntu for an example: While it's ideally better to ask posters if, in this case, lubuntu and syslinux are indeed relevant to the question, suppose posters doesn't respond or, ...
  • 40.1k
6 votes
1 answer
257 views

Is there a way to seek reevaluation of an answer to a question?

I have posted an answer to a question that is advocated by the full manual entry itself for the particular situation. While my approach is perhaps not the most straightforward way of achieving the ...
1 vote
0 answers
48 views

Made two edits within two minutes, but they weren't merged [duplicate]

I'm used to editing then noticing something small I missed and quickly editing again. Normally the second edit is merged with the first as long as it's within a grace period of 5 minutes, but I just ...
  • 13.8k
7 votes
2 answers
284 views

Is there an easy way to include images from https://imgur.com?

Sometimes, posters provide links to https://imgur.com rather than to https://i.stack.imgur.com. Then, if I want to include the image in the poster's question, I first have to open the https://imgur....
  • 40.1k
8 votes
1 answer
203 views

Reopen a question closed as a duplicate of 3 different ones?

So this question has been closed as a duplicate of 3 different questions and their answers, but IMHO none of them really answer the original question: they're just related... Is it appropriate to ...
  • 34.1k
11 votes
3 answers
246 views

What should we do with answers only saying what not to do and advising readers to follow another answer instead

In this answer the user is sharing his experience of what not to do and says to follow the existing accepted answer. IMHO this is a partial answer at best and not an answer at worst, but the OP has a ...
  • 34.1k
7 votes
1 answer
103 views

What are the remaining options for popular/active questions that are closed?

This question Which type of VirtualBox networking should I use? is highly voted and quite popular. It seems to be the first source of information when searching for the specific topic on search engine....
0 votes
1 answer
73 views

Could somebody remove the "duplicate" mark that was wrongly applied to my question?

My question is clearly not a duplicate of this other one, because the solutions are completely different. Could somebody remove the [duplicate] mark?
6 votes
1 answer
237 views

Could anyone explain me why my question was deleted?

I asked a question on askubuntu.com. (https://askubuntu.com/questions/1111486/upgrade-from-16-04-to-18-04-broke-apt) First it was put on hold, because it was too broad. So I edited my question to make ...
5 votes
1 answer
170 views

Should questions closed here and then posted in another SE site be flagged for deletion?

For example, Errors where encountered while processing and mint is weird - Linux mint [on hold] has been put on hold as off-topic. The poster then posted here. Should such questions be flagged for ...
  • 40.1k
6 votes
2 answers
355 views

Why is this not a good question?

I have a question about my Ask Ubuntu post: I don't know how I ended up here but what is ubuntu? Why is this not a good question? Update: here is the deleted post for those who can't see it:
8 votes
1 answer
79 views

What is the red circle on my review icon?

Today a red circle appeared on my review icon, but I don't know what it is. Nothing else has changed. Can anyone explain?
user avatar
5 votes
1 answer
53 views

"Very low quality" vs "should be closed ---> unclear what you're asking" flags

I can't really understand when I should use one flag or the other, for example on this question. Both of those flags seem to imply that a question is poorly written and should be removed, so why are ...
  • 1,830
5 votes
2 answers
98 views

Why is it still possible to log in to Ask Ubuntu with my old email address after I added a new one?

In my profile I went to Edit Profile & Settings > Edit Email Settings I entered a new email address I want to use to log in. Why is it still possible to log in with the old email address?
  • 85
4 votes
1 answer
110 views

when addressing to user in comments - @user as it is or without spaces?? example @Abcd E F or @AbcdEF?

I am confused while addressing the user in comments.. if the user name for example "Abcd E F" How do I address it, @Abcd E F or @AbcdEF ??
  • 21.4k
11 votes
1 answer
240 views

Is there a policy on the use of emojis or emoticons?

Is there any policy on the use of emojis or emoticons? Examples: Can't login with my PIN password in Ubuntu 18.10 In https://askubuntu.com/posts/1105109/revisions it was part of the code until ...
  • 40.1k
3 votes
1 answer
40 views

pasting into stack exchange editor

I want to add the contents of an rc file to my question.when I paste it it looks fine in the editor but appears in my post with the formatting all wrong. on my end Ive used gedit and gvim and the ...
6 votes
1 answer
65 views

Has code formatting been "enhanced" after a recent update to this site's appearance?

I'm seeing code text with a variety of colors. Two recent examples: installing kubuntu-desktop failed during 18.04 upgrade Bash file automation In this image taken from the first one, there's text ...
  • 40.1k
10 votes
1 answer
165 views

What does it take to get suspended?

I've seen quite a few experienced veterans getting suspended recently on Ask Ubuntu... As I'm an old, grouchy, grumpy, cranky geek, I'm starting to get worried... Is this a new script running that ...
  • 34.1k
0 votes
1 answer
112 views

Remove the Reject mention

Remove "reject" in this suggested edit I just wanted to add extra information, that if the keys for addition division etc. are to be used, the right Unicode has to be chosen
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