Questions tagged [support]

You need help with the use of one or more of the site's features.

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3 votes
1 answer
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Is it okay to suggest that my own question be closed since it's related to a confirmed bug?

The question is this one and the bug seems to be here. None of the "close" options seem appropriate. Perhaps, exact duplicate could be extended to exact duplicate or existing bug?
user avatar
7 votes
1 answer
61 views

How can I see old versions of a question or answer?

My question was just edited. It seems I had used wildly differing tags. Happy that someone helped me, it also made me a little bit curious what I had done. So, how can I see the older versions of my ...
Jo-Erlend Schinstad's user avatar
8 votes
1 answer
64 views

How can I see per-badge completion-status?

Is there some way I can see what my per-badge completion status is? For example, to view the completion status for the Electorate or Copy-Editor badge I can go to the review page and take a look at ...
Nitin Venkatesh's user avatar
7 votes
2 answers
93 views

What happened to flag weight

Just now I observed that my profile is no longer showing "flag weight" instead it is showing "helpful flags". Where did flag weight go? Is it being replaced with helpful flags count?
binW's user avatar
  • 12.8k
3 votes
1 answer
41 views

How often is the information in the "Users" list updated?

How often is the information at https://askubuntu.com/users updated? Is this something that happens instantaneously, or hourly like the main reputation synching with the meta, or something entirely ...
William's user avatar
  • 7,658
6 votes
1 answer
93 views

downvoting random comments in answers?

I saw some answers where the user just puts in random comment. I like what I read from this link " http://meta.askubuntu.com/questions/1305/flag-answers-that-should-be-comments " but is downvoting ...
viyyer's user avatar
  • 413
7 votes
1 answer
109 views

Why haven't I received my Electorate badge yet?

The Electorate badge is given when a user votes 600 times and 25% of the votes are on questions if I understand correctly. I reached that couple of months back and while looking at my profile now, I ...
Nitin Venkatesh's user avatar
0 votes
1 answer
109 views

When does askubuntu.com celebrate new years eve? [duplicate]

By my calendar, it's not January 2. 2012. When I look at the stats for this week, month, quarter and year, it seems we're still in December. When does this change? :)
Jo-Erlend Schinstad's user avatar
4 votes
2 answers
155 views

Why doesn't Ask Ubuntu's calendar match my calendar

My computer shows that it's still Monday the 19th, but Ask Ubuntu does not show me on site today, but shows me tomorrow. Is there another setting I need to set on my computer? I don't remember or ...
lqlarry's user avatar
  • 696
1 vote
1 answer
41 views

Accidentally deleted my own question

I've accidentally deleted my own question, should I ask it again or can it be undeleted?
Vladimir's user avatar
  • 153
5 votes
1 answer
42 views

What does the feedback link do?

I recently happened to be on the site while I wasn't logged in, and I noticed that on each post, where the comment link normally is, is a feedback link. When you run your mouse over it, it changes to ...
Scott Severance's user avatar
7 votes
1 answer
88 views

Where can I find a list of rejected edit suggestions?

I was just looking at my edit suggestions. Last I checked, I had 51 edits accepted and 2 rejected. Where can I find out what those rejected edits were, so I can learn from the experience?
Scott Severance's user avatar
4 votes
2 answers
55 views

How to retag a question without making it go to the top of the question list?

I want to retag posts that have to do with dv6 laptops by HP with the new dv6 tag. I can do this by searching for "dv6" and going down the list and retagging each question with the dv6 tag. The ...
William's user avatar
  • 7,658
11 votes
1 answer
138 views

What is a disputed flag?

Marco Ceppi just told me that moderators can't dispute flags, and I would like to know who can and what is it for? If moderators can't use it who can? for an example I have 8 disputed flags.
Alvar's user avatar
  • 16.9k
6 votes
1 answer
118 views

How to see from what countries Askubuntu users are

3 days ago I was in a technology event and one of the things they talked about was Ubuntu (after a whole bunch of twitter stuff) but somehow it moved in one part of the Ubuntu talk to Askubuntu and ...
Luis Alvarado's user avatar
16 votes
1 answer
133 views

Why do we have a "help" tag? [duplicate]

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
Thomas Ward's user avatar
  • 72.7k
17 votes
4 answers
522 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
Eliah Kagan's user avatar
9 votes
1 answer
86 views

Is it possible to use askubuntu Question/Answer for Ubuntu lessons

I will start teaching some students about Linux using Ubuntu and I was wondering if it could be possible to use askubuntu to answer some of their questions regarding Ubuntu and any problem they have ...
Luis Alvarado's user avatar
2 votes
1 answer
61 views

Goofy search results

why does a search for "indicators" return the #1 hit as a closed thread with one upvote that was closed because it was an exact duplicate of the thread "List of application indicators" that has been ...
psusi's user avatar
  • 37.1k
13 votes
1 answer
104 views

Why are most questions in unanswered answered?

I just had a look at https://askubuntu.com/unanswered and I saw that most of the questions were answered. Not recently either. Some of them were answered two months ago. Why is this?
Jo-Erlend Schinstad's user avatar
2 votes
1 answer
148 views

AutoSuspension from Chat for "Inappropriate Content"

Someone mind explaining what content was inappropriate, and why the system is automatically banning users now, and can perhaps undo the suspension? edit: yes i found what content was inappropriate, ...
Thomas Ward's user avatar
  • 72.7k
2 votes
1 answer
110 views

Why separate "torrent" and "bittorrent" tags?

Why do we have torrent and bittorrent as separate tags on main?
Eliah Kagan's user avatar
1 vote
1 answer
71 views

Why wasn't I reminded to consider accepting the answer to my question that I upvoted?

I upvoted Marco Ceppi's answer to this question of mine here on meta. But I am waiting on accepting the answer until it provides more of the information I had requested. I had posted a comment to this ...
Eliah Kagan's user avatar
4 votes
1 answer
102 views

Why couldn't I edit question 79622?

I had wanted to edit this question to remove the signature in accordance with this policy (which has since been taken care of by zpletan). However, I was unable to do so. Since I only have 1,269 ...
Eliah Kagan's user avatar
3 votes
1 answer
126 views

question about "download[ing] packages for offline installation" incorrectly closed as duplicate

This question has been closed as a duplicate of this question. But I do not believe they are really asking the same thing. I think that the recent question is asked in a way that is unfortunately not ...
Eliah Kagan's user avatar
5 votes
2 answers
201 views

Why was I given 100 points for asking my first question on Webapps Stack Exchange?

As directed by a user in response to a comment on my question, I asked the question on Webapps also on Stack exchange (for the first time as I never knew there are other sites like this) and ...
Mysterio's user avatar
  • 11.8k
3 votes
1 answer
81 views

How do I add a photo to my Ask Ubuntu profile?

Could someone please help me with the steps to adding a personal picture to my Ask Ubuntu profile?
Mysterio's user avatar
  • 11.8k
4 votes
1 answer
65 views

How to add my askubuntu points widgets to blogger?

I read somewhere (please don't ask me where as I have forgotten) that I could add my profile points to blogger so as to show that you are indeed a member of the community (ask Ubuntu ). Can someone ...
Mysterio's user avatar
  • 11.8k
4 votes
3 answers
179 views

How to force new users to a FAQ that includes how to make a question, comment and answer

There is an increased in the amount of new users that confuse askubuntu.com to a forum, engaging even the answers as thought to be similar to the way we use a forum. For example, making comments, ...
Luis Alvarado's user avatar
0 votes
1 answer
60 views

Delete my Ask Ubuntu and Ask Ubuntu Meta account

I want to delete my Ask Ubuntu and Ask Ubuntu meta account, but there is a problem, in the section "Contact us", the following e-mail adress "team%[email protected]" and "team%...
user avatar
6 votes
1 answer
110 views

What does the "First rollback" description mean for the badge Cleanup

I do not understand what the description "First Rollback" means for the badge Cleanup. What is a rollback? Can someone please explain to me what this is?
Aaron Hill's user avatar
  • 4,867
7 votes
1 answer
479 views

How to ask a question with a template already created for answers?

This question has a template already created for answering it. That is, instead of the answer textbox starting out empty, it starts out with this text in it: [![Tagline to show on mouseover][1]][2] ...
Eliah Kagan's user avatar
2 votes
1 answer
81 views

Askubuntu app for unity

Is there an app/software available which would integrate askubuntu.com into my unity desktop something like GMail notifier. This would help me to see what all question are posted on the site without ...
coder's user avatar
  • 3,531
1 vote
1 answer
113 views

Ask Ubuntu does not display well on Microsoft Zune HD

I am the proud owner of an internet-enabled Microsoft Zune HD. However, I am frustrated by the limitations that occur when viewing the Ask Ubuntu site on my Zune HD. To start, the regular Ask Ubuntu ...
William's user avatar
  • 7,658
3 votes
1 answer
106 views

A new user is missing their edit, comment, etc. links on their question

I encountered yet another question where the poster had submitted their response to my comment as an answer. As usual, I directed them to add the answer as a comment on their question instead. However,...
Knowledge Cube's user avatar
5 votes
1 answer
69 views

Can I associate my AskUbuntu account with my other Stack Exchange accounts, for migrated questions?

I answered a question on Server Fault, which was then migrated to AskUbuntu. Then, in agreement with a suggestion for improvement by another user posted in a comment, I decided to edit my post. I don'...
Eliah Kagan's user avatar
8 votes
1 answer
144 views

Should I not flag questions that are duplicates?

I recently flagged this question as an exact duplicate of this one. A little later, in my flagging summary I got the message declined - flags should only be used to make moderators aware of ...
Kris Harper's user avatar
  • 13.4k
6 votes
1 answer
95 views

Are answers to a question marked as duplicate merged?

In this question : What to use to connect to nomachine's server? In the comments, someone said that the merge would be good. So, what exactly is the question merge? What happens to the ...
BЈовић's user avatar
  • 4,524
4 votes
1 answer
67 views

How to handle answer and bounty for initially incomplete question?

Can someone tell me what's the best way to handle the answer to this question considering that it wasn't accurate when I asked it? Should I post my own answer and accept it? Should I award the ...
Nicu's user avatar
  • 337
8 votes
1 answer
100 views

How do you challenge a ruling?

I recently had a question closed as an exact duplicate. It was not an exact duplicate. My question: How can I edit GTK+3 themes (preferably with a GUI)? The other question: How do I change to a ...
Daniel's user avatar
  • 1,889
4 votes
0 answers
96 views

Answer aglomerate, group of possible solutions for a frequent question

Is there a better way to answer the "upgraded and my 'random graphics maker string here' driver stopped working" (or any other derivatives of hardware category as long as its frequent)? I have seen ...
Bruno Pereira's user avatar
4 votes
1 answer
93 views

Are the ads still being shown?

I don't see any more ads on the site. I'm not sure if it is something to do with Firefox 10. Does anyone else have this problem?
RolandiXor's user avatar
  • 51.1k
17 votes
1 answer
491 views

Software centre image link is broken

The software centre image is often used when explaining how to install software, like this (I fixed this one on the original page): In Ubuntu 11.10 it is now possible to change the edge reveal time ...
idbrii's user avatar
  • 3,162
1 vote
2 answers
75 views

Search for strings broken

Searching for strings is broken. A string like "me too" returns posts that contain "me", "too", and "me too".
htorque's user avatar
  • 64.1k
4 votes
1 answer
76 views

Notify a commentator of new information on the original question

How can I notify a user that placed a comment on my original question asking for extra information? This is because I once gave the extra information as a comment but it was placed on the original ...
xynkrn's user avatar
  • 183
2 votes
2 answers
105 views

Links without http don't get linked

Just came across this, don't know if its a feature or a bug. Basically if you don't type out http on a link in the markdown, it does not get converted to the link. [Link](google.com) => Link does ...
Nemo's user avatar
  • 9,332
6 votes
1 answer
63 views

merge tags: tab and tabs

Very recently a new tag "tabs" was created. From the one linked question, it looks like it could have been tagged "tab". Maybe "tabs" should be merged with "tab"?
fossfreedom's user avatar
  • 172k
11 votes
4 answers
516 views

My answer was deleted, why?

I posted an answer to a question and it's been deleted. Why!? As we head in to Ubuntu 11.10 release I'd like to make sure when we are going through the site and marking items for removal in this (and ...
8 votes
1 answer
151 views

What is the point of the daily limit?

I got 199 reputation points today, and it seemed a little strange, because it just stopped at 199. I read up, and I discovered that there is a limit at 200 points per day. Why?
Jo-Erlend Schinstad's user avatar
1 vote
1 answer
58 views

Mobile web version the site now doesn't allow me to up vote, down vote, accept answer

I'm using opera mini 4.3 on a Nokia 5000d. I just realised today that i can't perform the functions listed above. I could do all those things previously using the same device and browser. Is it a bug ...
Mysterio's user avatar
  • 11.8k