Questions tagged [support]
You need help with the use of one or more of the site's features.
1,423
questions
4
votes
1
answer
120
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Asking a moderator a question directly, a private message
I was just wondering if there is a way to directly communicate with a certain moderator with a private message. Just to help get a couple clarifications on one or two things.
3
votes
1
answer
48
views
The "login or register" link is invisible in Internet Explorer
The "Please login or register to vote for this post" text doesn't display correctly when viewed in Internet Explorer 9 on Windows 7 Professional SP1 64-bit:
3
votes
1
answer
123
views
Can't login to AskUbuntu, account shows as unregistered
When logged in, my profile shows "Unregistered". I can't vote or anything, I get the "Please login or register to vote for this post." message. When I log in (through Stack Exchange or google) ...
2
votes
1
answer
494
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how to add a link that will open the software center
I have added link to apps.ubuntu.com by providing a button to click on till now...
But neither by the method -
"[package name] (link)" and nor by assign a url to the button image,i could give a ...
2
votes
2
answers
71
views
What is the best way to ask for level of support for a new laptop model?
I am in the market for a new laptop and I would like to ask for the level of support for Ubuntu on recently released laptop models. I would like to be able to ask the askubuntu community if a given ...
3
votes
1
answer
49
views
Make [download] a synonym of [downloads] and merge the two tags
There are
73 questions tagged download
69 questions tagged downloads
The two tags are redundant, please consider making download a synonym of downloads and merge the 2 tags (note:downloads has tag ...
1
vote
0
answers
59
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Reputation lost on downvoting others [duplicate]
Possible Duplicate:
I observed that my reputation decreases when I downvote answers, why?
Why do I loose 1 reputation point for downvoting others answers?
I even provided a reason!
I just lost ...
5
votes
2
answers
90
views
Make [home] a synonym of [home-directory] and merge the two tags
There are
135 questions tagged home
52 questions tagged home-directory
The excerpts for both are nearly the same, implying the same use:
home:
Questions about users' home folders or the ...
0
votes
3
answers
197
views
How to understand a downvote
Is there any way to understand who or at least why a downvote was awarded?
Because in 2 cases that I got a downvote, the answer seemed perfectly fine and also had upvotes from other users.
The only ...
3
votes
2
answers
142
views
What happens to bounty points that are not awarded?
If a bounty is set and only one answer is given: when the bounty is not awarded what happens to the bounty? Does the only answer get the bounty despite it not being accepted assuming the answer is ...
1
vote
1
answer
56
views
Can comments not part of a discussion still be flagged as "too chatty"?
Is it sometimes appropriate to flag comments as "too chatty" even if they are not actually part of discussion taking place in comments?
Here are some made up examples where I would be tempted to flag ...
0
votes
2
answers
125
views
Should we encourage this behavior?
I took a specialist interest in answering this question because I similar difficulties which I resolved and wanted to help a fellow member with it. I answered the question, however, the member still ...
1
vote
1
answer
37
views
Bug in writing titles
Referring to my previous question, I typed the title as Lost REPUTATION ! but I got Lost REPUTATION? Is this a bug? Or some secret feature?
2
votes
1
answer
114
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Get notifications for how I lost reputation
I recently lost some reputation points (about 30. I know it shows 20 but during the same period I got an answer upvoted as well.) I do not know how but it may be because of a removed upvote, ...
6
votes
1
answer
172
views
How can I move a discussion from comments to chat after the 'move this discussion to chat' link has disappeared?
So, I'm once again violating the policies of AU by having an extended discussion in comments.
The link offering to move this discussion to chat pops up. I get distracted and do not act on it ...
7
votes
4
answers
270
views
Custom badges on Ask Ubuntu
My question is can new badges be added or removed from the already list of existing badges?
5
votes
2
answers
164
views
Is there a possibility to create/save a list of favorite/useful questions?
How can I create/save a list of questions/answers that are useful for me in my account, for later use?
3
votes
0
answers
42
views
Why no tool buttons above answer field while logged in
Today I faced this strange issue.
There are no quick buttons (linking/image insert) in answer field. The preview field is neither updating. please see the screen shot,
But I can see the icons when I ...
2
votes
2
answers
46
views
When is the 'Reviews' tab under 'Activity' in a user's profile updated? What activity does it track?
What information is tracked under the Reviews tab in the Activity section of a user's profile?
I assume this section is related in some way to actions which are performed on posts listed for review. ...
6
votes
1
answer
108
views
Is it a bad answer, or not an answer at all?
On the question Getting MTP enabled devices to work with Ubuntu? , I flagged an answer as "not an answer". It was declined with "flags should not be used to indicate technical inaccuracies, or an ...
1
vote
1
answer
57
views
Stack exchange log-in fail
I know this is not the place to ask this but I'm desperate I've just signed up to the stack exchange about an hour ago but it won't let me on because no email has gone though.
12
votes
1
answer
211
views
Who downvoted my question/answer on Ask Ubuntu?
Can I know who down voted my question/answer on Ask Ubuntu so that I can ask him the reason for it?
5
votes
1
answer
817
views
How do I answer my Own Question?
Tonight I successfully resolved my own question. after getting into some difficulties. The resolution in the end was simple and came straight from the Ubuntu Community Documentation.
The reason why ...
4
votes
1
answer
55
views
When are upvoted answers listed above accepted answers?
Occasionally on AskUbuntu, I've seen highly upvoted answers listed before the accepted answer for a question. This is useful for when the OP accepts a suboptimal or incorrect answer.
However, when ...
11
votes
2
answers
348
views
Why is Ask Ubuntu on the default installer, and not other support sites?
Is AskUbuntu now the "official" support forum for Ubuntu and Canonical? I am aware of the link between AskUbuntu and Stack Exchange.
In particular, why is Ask Ubuntu on the 11.10 and 12.04 installers,...
2
votes
1
answer
67
views
How do I merge my 2 Ask Ubuntu Accounts?
I have just realized I have 2 AU accounts, I cant recall how this happened but I did change my e-mail address recently. How do i go about merging them, is this something you can help me with?
...
3
votes
1
answer
61
views
How do I get my question reopened as I would really like a resolution?
I asked a question which was closed as a "Duplicate Question":
How do I add customized wallpapers so they appear in the dynamic unity greeter?
I even acknowledged this by linking the potential ...
4
votes
1
answer
46
views
How do I create a new tag?
From time to time, I notice some missing tags that would be useful. How do I add one?
5
votes
1
answer
52
views
Unable to put a bounty of only 50 on my question
I wanted to put a bounty on an old question, but am only able to put up 100, 150, 200, 250 or 300 (no option of 50). Any ideas why?
FAQs says I should be able to do just 50. Is this something to do ...
3
votes
1
answer
65
views
How to unassociate my askubuntu account with my email and delete it?
Askubuntu has been amazing with providing me with useful information and I recommended it highly to others I know using Ubuntu. I now have no purpose for this account because I converted my computer ...
0
votes
1
answer
75
views
How do I get the button icons? [duplicate]
Possible Duplicate:
How to use keyboard 'icon' in markdown?
I've seen in some questions or answer that people are able to turn 'alt' or 'shift' into little button icons that say the name ...
1
vote
3
answers
92
views
Account Still getting merged
My account is still getting merged with my brother's account even though my suspension period is over.
This happens even if I try using a different system with different IP address.
I cleared all ...
2
votes
2
answers
131
views
Code tag/code highlight problem in sub-comment on askUbuntu mainpage
I am wondering, why code tag and bold text option which both work perfectly fine in full comments doesn't work in sub-comments, like shown in the screenshot below, using the same syntax?!
Sometimes, ...
0
votes
1
answer
35
views
Confused about "Locked" policy
I'm confused about policy. I posted a question and another user used the edit feature to remove part of it he thought should be in a seperate question. I rolled the change back as I did not agree ...
0
votes
2
answers
80
views
Question wrongly closed as duplicate
This question comparing the beta and daily-live builds of Ubuntu+1, was closed as an exact duplicate of this question, which is a much more general question, "Are daily builds of Ubuntu stable enough ...
10
votes
3
answers
316
views
How to correctly handle Ubuntu One questions
Tl;dr: What is going on with all the unanswered Ubuntu One questions on the site?
I have come across a few Ubuntu One questions during the clean up like "cannot sysc", "folders missing", "logs me out"...
10
votes
1
answer
53
views
Is there a URL to ask a pre-tagged question?
I'd like to say, on another web site, please ask a question on AskUbuntu tagged foo, and make that a link to the 'ask' form here with the tags already populated, so that it's more likely the right ...
2
votes
1
answer
105
views
Wrong flag on question
This question has been flagged as "too localized"
Unity does not run .xsession/.Xsession/.xsessionrc/.xinitrc on login
this is clearly wrong, just look at all the other questions talking about ...
4
votes
1
answer
54
views
What to do with questions related to Gimp usage?
I created a question related to Gimp usage, because a few such questions were under the tag Gimp.
My question was closed.
I asked on askubuntu because I'm Ubuntu user. I know that Gimp is multi-...
0
votes
0
answers
104
views
question is duplicate of what, precisely? [duplicate]
Stop marking questions as duplicates without linking to the duplicate in question:
https://askubuntu.com/questions/60651/how-can-i-remove-unity-safely
Yes, I'm sure that this is a duplicate question/...
2
votes
1
answer
40
views
My account reps from yesterday is counted today
My account shows 95 reps today, but 85 of those are from yesterday. There was a similar bug a while back.
It doesn't bother me, but I thought I'd report it.
5
votes
1
answer
48
views
Is there a way to get emails for new comments?
Is there a way to have Ask Ubuntu send me emails when new comments are posted? I can't seem to find an option for this. A lot of times, someone asks me a question in a comment and I don't know about ...
2
votes
1
answer
46
views
Tag synonyms: startup and boot
Whilst I suppose a distinction could be drawn between startup and boot (boot = grup, startup = everything later), I don't think there is any difference in the way they are being used.
I prefer the ...
1
vote
1
answer
94
views
How do I change my login e-mail to match that of my current e-mail?
When I first started using Stack Exchange, I did not have an e-mail account of my own and was using my father's. Now, I have my own e-mail address, but I can not change the address that I use to log ...
2
votes
1
answer
63
views
What's this question duped to?
This question is closed as a duplicate, but as a duplicate of what?
4
votes
2
answers
77
views
How to improve a question that isn't being answered?
I asked this question (How to reformat/reindent all the source files in a given directory?) which – I admit – at the beginning was not very well defined, but, with the help of the comments left by ...
7
votes
2
answers
49
views
What are all the keyboard shortcuts for this site?
What are the list of keyboard shortcuts you can use on this site? I know I can get each shortcut by hovering my mouse over the buttons above the answer text area but I was wondering if there's a list ...
3
votes
3
answers
66
views
Notifying posters of comments restricted?
I've noticed that comments I make are being stripped of the "@name" part. For example, my comment here, "@yossile, the OP has mentioned Google Chrome beta and there is (or was) a problem regarding it ...
3
votes
1
answer
263
views
Favorites Question Are Not Been Added To My List?
I am adding Favorites Question & its not adding in my Favorites list
Using Chromium , i think its latest Version
UPDATED
i have checked lots of people Favorites & find that they got 15 to 20
...
4
votes
1
answer
104
views
108 Rep, but only earned 8
I'm not sure if this is simple for the SO/SE dev team, or if you moderators can do something about it.
I've got plenty of rep on SO, but don't know too much about Linux. (Surely my 100 points should ...