Questions tagged [support]

You need help with the use of one or more of the site's features.

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15
votes
1answer
115 views

Why do we have a “help” tag?

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
15
votes
4answers
480 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
9
votes
1answer
86 views

Is it possible to use askubuntu Question/Answer for Ubuntu lessons

I will start teaching some students about Linux using Ubuntu and I was wondering if it could be possible to use askubuntu to answer some of their questions regarding Ubuntu and any problem they have ...
2
votes
1answer
55 views

Goofy search results

why does a search for "indicators" return the #1 hit as a closed thread with one upvote that was closed because it was an exact duplicate of the thread "List of application indicators" that has been ...
13
votes
1answer
92 views

Why are most questions in unanswered answered?

I just had a look at https://askubuntu.com/unanswered and I saw that most of the questions were answered. Not recently either. Some of them were answered two months ago. Why is this?
2
votes
1answer
140 views

AutoSuspension from Chat for “Inappropriate Content”

Someone mind explaining what content was inappropriate, and why the system is automatically banning users now, and can perhaps undo the suspension? edit: yes i found what content was inappropriate, ...
2
votes
1answer
110 views

Why separate “torrent” and “bittorrent” tags?

Why do we have torrent and bittorrent as separate tags on main?
1
vote
1answer
67 views

Why wasn't I reminded to consider accepting the answer to my question that I upvoted?

I upvoted Marco Ceppi's answer to this question of mine here on meta. But I am waiting on accepting the answer until it provides more of the information I had requested. I had posted a comment to this ...
4
votes
1answer
100 views

Why couldn't I edit question 79622?

I had wanted to edit this question to remove the signature in accordance with this policy (which has since been taken care of by zpletan). However, I was unable to do so. Since I only have 1,269 ...
3
votes
1answer
116 views

question about “download[ing] packages for offline installation” incorrectly closed as duplicate

This question has been closed as a duplicate of this question. But I do not believe they are really asking the same thing. I think that the recent question is asked in a way that is unfortunately not ...
5
votes
2answers
198 views

Why was I given 100 points for asking my first question on Webapps Stack Exchange?

As directed by a user in response to a comment on my question, I asked the question on Webapps also on Stack exchange (for the first time as I never knew there are other sites like this) and ...
3
votes
1answer
80 views

How do I add a photo to my Ask Ubuntu profile?

Could someone please help me with the steps to adding a personal picture to my Ask Ubuntu profile?
4
votes
1answer
65 views

How to add my askubuntu points widgets to blogger?

I read somewhere (please don't ask me where as I have forgotten) that I could add my profile points to blogger so as to show that you are indeed a member of the community (ask Ubuntu ). Can someone ...
4
votes
3answers
177 views

How to force new users to a FAQ that includes how to make a question, comment and answer

There is an increased in the amount of new users that confuse askubuntu.com to a forum, engaging even the answers as thought to be similar to the way we use a forum. For example, making comments, ...
0
votes
1answer
56 views

Delete my Ask Ubuntu and Ask Ubuntu Meta account

I want to delete my Ask Ubuntu and Ask Ubuntu meta account, but there is a problem, in the section "Contact us", the following e-mail adress "team%2bmeta.askubuntu@stackexchange.com" and "team%...
6
votes
1answer
109 views

What does the “First rollback” description mean for the badge Cleanup

I do not understand what the description "First Rollback" means for the badge Cleanup. What is a rollback? Can someone please explain to me what this is?
7
votes
1answer
477 views

How to ask a question with a template already created for answers?

This question has a template already created for answering it. That is, instead of the answer textbox starting out empty, it starts out with this text in it: [![Tagline to show on mouseover][1]][2] ...
2
votes
1answer
81 views

Askubuntu app for unity

Is there an app/software available which would integrate askubuntu.com into my unity desktop something like GMail notifier. This would help me to see what all question are posted on the site without ...
1
vote
1answer
95 views

Ask Ubuntu does not display well on Microsoft Zune HD

I am the proud owner of an internet-enabled Microsoft Zune HD. However, I am frustrated by the limitations that occur when viewing the Ask Ubuntu site on my Zune HD. To start, the regular Ask Ubuntu ...
3
votes
1answer
101 views

A new user is missing their edit, comment, etc. links on their question

I encountered yet another question where the poster had submitted their response to my comment as an answer. As usual, I directed them to add the answer as a comment on their question instead. However,...
5
votes
1answer
64 views

Can I associate my AskUbuntu account with my other Stack Exchange accounts, for migrated questions?

I answered a question on Server Fault, which was then migrated to AskUbuntu. Then, in agreement with a suggestion for improvement by another user posted in a comment, I decided to edit my post. I don'...
8
votes
1answer
142 views

Should I not flag questions that are duplicates?

I recently flagged this question as an exact duplicate of this one. A little later, in my flagging summary I got the message declined - flags should only be used to make moderators aware of ...
6
votes
1answer
91 views

Are answers to a question marked as duplicate merged?

In this question : What to use to connect to nomachine's server? In the comments, someone said that the merge would be good. So, what exactly is the question merge? What happens to the ...
4
votes
1answer
64 views

How to handle answer and bounty for initially incomplete question?

Can someone tell me what's the best way to handle the answer to this question considering that it wasn't accurate when I asked it? Should I post my own answer and accept it? Should I award the ...
8
votes
1answer
93 views

How do you challenge a ruling?

I recently had a question closed as an exact duplicate. It was not an exact duplicate. My question: How can I edit GTK+3 themes (preferably with a GUI)? The other question: How do I change to a ...
4
votes
0answers
96 views

Answer aglomerate, group of possible solutions for a frequent question

Is there a better way to answer the "upgraded and my 'random graphics maker string here' driver stopped working" (or any other derivatives of hardware category as long as its frequent)? I have seen ...
4
votes
1answer
91 views

Are the ads still being shown?

I don't see any more ads on the site. I'm not sure if it is something to do with Firefox 10. Does anyone else have this problem?
17
votes
1answer
448 views

Software centre image link is broken

The software centre image is often used when explaining how to install software, like this (I fixed this one on the original page): In Ubuntu 11.10 it is now possible to change the edge reveal time ...
1
vote
2answers
75 views

Search for strings broken

Searching for strings is broken. A string like "me too" returns posts that contain "me", "too", and "me too".
4
votes
1answer
76 views

Notify a commentator of new information on the original question

How can I notify a user that placed a comment on my original question asking for extra information? This is because I once gave the extra information as a comment but it was placed on the original ...
2
votes
2answers
97 views

Links without http don't get linked

Just came across this, don't know if its a feature or a bug. Basically if you don't type out http on a link in the markdown, it does not get converted to the link. [Link](google.com) => Link does ...
6
votes
1answer
60 views

merge tags: tab and tabs

Very recently a new tag "tabs" was created. From the one linked question, it looks like it could have been tagged "tab". Maybe "tabs" should be merged with "tab"?
11
votes
4answers
510 views

My answer was deleted, why?

I posted an answer to a question and it's been deleted. Why!? As we head in to Ubuntu 11.10 release I'd like to make sure when we are going through the site and marking items for removal in this (and ...
8
votes
1answer
147 views

What is the point of the daily limit?

I got 199 reputation points today, and it seemed a little strange, because it just stopped at 199. I read up, and I discovered that there is a limit at 200 points per day. Why?
1
vote
1answer
56 views

Mobile web version the site now doesn't allow me to up vote, down vote, accept answer

I'm using opera mini 4.3 on a Nokia 5000d. I just realised today that i can't perform the functions listed above. I could do all those things previously using the same device and browser. Is it a bug ...
2
votes
1answer
103 views

AskUbuntu bug: I renamed my Launchpad account from andy80 to andreagrandi and I cannot access my old data nor use my email account here

I created an AskUbuntu account here, months ago, using my Launchpad account that was named "andy80". In the mean time I renamed my LP account from "andy80" to "andreagrandi". When I tried to access ...
8
votes
2answers
296 views

“Ask Ubuntu requires external JavaScript from another domain, which is blocked or failed to load.”

I'm using the chromium browser. I keep getting the error "Ask Ubuntu requires external JavaScript from another domain, which is blocked or failed to load." What settings should I be checking?
9
votes
1answer
67 views

Are questions like 'Where should I report this bug' allowed?

May we ask questions on AskUbuntu if we encounter a bug, and we do not know how/where to report it? For example, one can see black screen and is unsure whether he/she should report it against xorg, ...
0
votes
2answers
25 views

Can't access chat, says I'm not logged in

Was I banned or something? I don't see anything but that I need to login first.
7
votes
1answer
166 views

Is there a public API for StackExchange?

I was thinking it would be nice to have an appindicator for StackExchange that would change color for a few seconds when an answer or question is voted up or down, etc. It would display your ...
0
votes
2answers
55 views

IE7 and Site Rendering

In some cases, there is a rendering issue with user pages or non-Question pages, where the left boundary of the page shows up as extremely far off the left edge of the window, and there is no way to ...
5
votes
1answer
55 views

How can I see the diff for an edit I have made before it is approved?

When I edit someone's question, I have to wait for the edit to be approved before the link that says when the question was edited and links to the changes appears if I want to see the changes I have ...
2
votes
1answer
50 views

Cannot offer bounty

It's been more than five days since I posted this question, yet I cannot see the option to offer bounty. I think someone also requested the question be closed (there's 1 mentioned in parenthesis ...
12
votes
1answer
130 views

What implications does 'move this discussion to chat' has?

I'm trying to help waterloo2005 with a kernel related question, at first it looked like a simple permission mistake, It seems I was wrong... Right now, there's 8 comments of both me and waterloo ...
1
vote
1answer
117 views

Missing tags, will someone with a reputation >= 300 create tags for pyRenamer and Krename

In question regarding batch rename, the tags pyRenamer and Krename don't exists (and should). I don't have the need rep of 300+ to create them. Will someone here - with the capacity to create tags do ...
1
vote
1answer
39 views

@Tag keeps vanishing

I posted a reply to Russ in this thread: How to recover deleted files? When I did so, I began it with "@Russ, " to tag him. When I posted the comment though, the tag vanished. I tried several ...
11
votes
2answers
149 views

Can a user offer a bounty that is worth more than their own reputation?

The user who asked this question has offered the bounty worth 500 but their own reputation is just 314. Is it possible to offer a bounty worth more than one's own reputation?
4
votes
1answer
166 views

Merge my accounts

Sorry guys, but I completly forgot that I already had created this account (using facebook) and I created a new one (using lauchpad), if there is some way to merge the accounts I would enjoy it, but ...
6
votes
2answers
364 views

How can I change chat sound notifications?

The current notification sound is a little bit annoying. I thought the sound is the browser default sound but it is not. I heard a different sound the same browser in different chat rooms. How can ...
3
votes
1answer
56 views

No option found to start a bounty [duplicate]

Possible Duplicate: Why I can't initiate a bounty I have started a question which is quite old now and i din get any clear solution to that question still. So i thought to start a bounty for ...