Questions tagged [support]

You need help with the use of one or more of the site's features.

Filter by
Sorted by
Tagged with
5
votes
1answer
807 views

How do I answer my Own Question?

Tonight I successfully resolved my own question. after getting into some difficulties. The resolution in the end was simple and came straight from the Ubuntu Community Documentation. The reason why ...
4
votes
1answer
52 views

When are upvoted answers listed above accepted answers?

Occasionally on AskUbuntu, I've seen highly upvoted answers listed before the accepted answer for a question. This is useful for when the OP accepts a suboptimal or incorrect answer. However, when ...
11
votes
2answers
344 views

Why is Ask Ubuntu on the default installer, and not other support sites?

Is AskUbuntu now the "official" support forum for Ubuntu and Canonical? I am aware of the link between AskUbuntu and Stack Exchange. In particular, why is Ask Ubuntu on the 11.10 and 12.04 installers,...
2
votes
1answer
65 views

How do I merge my 2 Ask Ubuntu Accounts?

I have just realized I have 2 AU accounts, I cant recall how this happened but I did change my e-mail address recently. How do i go about merging them, is this something you can help me with? ...
3
votes
1answer
58 views

How do I get my question reopened as I would really like a resolution?

I asked a question which was closed as a "Duplicate Question": How do I add customized wallpapers so they appear in the dynamic unity greeter? I even acknowledged this by linking the potential ...
4
votes
1answer
43 views

How do I create a new tag?

From time to time, I notice some missing tags that would be useful. How do I add one?
5
votes
1answer
51 views

Unable to put a bounty of only 50 on my question

I wanted to put a bounty on an old question, but am only able to put up 100, 150, 200, 250 or 300 (no option of 50). Any ideas why? FAQs says I should be able to do just 50. Is this something to do ...
3
votes
1answer
62 views

How to unassociate my askubuntu account with my email and delete it?

Askubuntu has been amazing with providing me with useful information and I recommended it highly to others I know using Ubuntu. I now have no purpose for this account because I converted my computer ...
0
votes
1answer
73 views

How do I get the button icons? [duplicate]

Possible Duplicate: How to use keyboard 'icon' in markdown? I've seen in some questions or answer that people are able to turn 'alt' or 'shift' into little button icons that say the name ...
1
vote
3answers
91 views

Account Still getting merged

My account is still getting merged with my brother's account even though my suspension period is over. This happens even if I try using a different system with different IP address. I cleared all ...
2
votes
2answers
121 views

Code tag/code highlight problem in sub-comment on askUbuntu mainpage

I am wondering, why code tag and bold text option which both work perfectly fine in full comments doesn't work in sub-comments, like shown in the screenshot below, using the same syntax?! Sometimes, ...
0
votes
1answer
35 views

Confused about “Locked” policy

I'm confused about policy. I posted a question and another user used the edit feature to remove part of it he thought should be in a seperate question. I rolled the change back as I did not agree ...
0
votes
2answers
76 views

Question wrongly closed as duplicate

This question comparing the beta and daily-live builds of Ubuntu+1, was closed as an exact duplicate of this question, which is a much more general question, "Are daily builds of Ubuntu stable enough ...
10
votes
3answers
302 views

How to correctly handle Ubuntu One questions

Tl;dr: What is going on with all the unanswered Ubuntu One questions on the site? I have come across a few Ubuntu One questions during the clean up like "cannot sysc", "folders missing", "logs me out"...
10
votes
1answer
52 views

Is there a URL to ask a pre-tagged question?

I'd like to say, on another web site, please ask a question on AskUbuntu tagged foo, and make that a link to the 'ask' form here with the tags already populated, so that it's more likely the right ...
2
votes
1answer
104 views

Wrong flag on question

This question has been flagged as "too localized" Unity does not run .xsession/.Xsession/.xsessionrc/.xinitrc on login this is clearly wrong, just look at all the other questions talking about ...
4
votes
1answer
54 views

What to do with questions related to Gimp usage?

I created a question related to Gimp usage, because a few such questions were under the tag Gimp. My question was closed. I asked on askubuntu because I'm Ubuntu user. I know that Gimp is multi-...
0
votes
0answers
95 views

question is duplicate of what, precisely? [duplicate]

Stop marking questions as duplicates without linking to the duplicate in question: https://askubuntu.com/questions/60651/how-can-i-remove-unity-safely Yes, I'm sure that this is a duplicate question/...
2
votes
1answer
40 views

My account reps from yesterday is counted today

My account shows 95 reps today, but 85 of those are from yesterday. There was a similar bug a while back. It doesn't bother me, but I thought I'd report it.
5
votes
1answer
48 views

Is there a way to get emails for new comments?

Is there a way to have Ask Ubuntu send me emails when new comments are posted? I can't seem to find an option for this. A lot of times, someone asks me a question in a comment and I don't know about ...
2
votes
1answer
40 views

Tag synonyms: startup and boot

Whilst I suppose a distinction could be drawn between startup and boot (boot = grup, startup = everything later), I don't think there is any difference in the way they are being used. I prefer the ...
1
vote
1answer
74 views

How do I change my login e-mail to match that of my current e-mail?

When I first started using Stack Exchange, I did not have an e-mail account of my own and was using my father's. Now, I have my own e-mail address, but I can not change the address that I use to log ...
2
votes
1answer
63 views

What's this question duped to?

This question is closed as a duplicate, but as a duplicate of what?
4
votes
2answers
71 views

How to improve a question that isn't being answered?

I asked this question (How to reformat/reindent all the source files in a given directory?) which – I admit – at the beginning was not very well defined, but, with the help of the comments left by ...
7
votes
2answers
48 views

What are all the keyboard shortcuts for this site?

What are the list of keyboard shortcuts you can use on this site? I know I can get each shortcut by hovering my mouse over the buttons above the answer text area but I was wondering if there's a list ...
3
votes
3answers
59 views

Notifying posters of comments restricted?

I've noticed that comments I make are being stripped of the "@name" part. For example, my comment here, "@yossile, the OP has mentioned Google Chrome beta and there is (or was) a problem regarding it ...
3
votes
1answer
260 views

Favorites Question Are Not Been Added To My List?

I am adding Favorites Question & its not adding in my Favorites list Using Chromium , i think its latest Version UPDATED i have checked lots of people Favorites & find that they got 15 ...
4
votes
1answer
104 views

108 Rep, but only earned 8

I'm not sure if this is simple for the SO/SE dev team, or if you moderators can do something about it. I've got plenty of rep on SO, but don't know too much about Linux. (Surely my 100 points should ...
1
vote
1answer
445 views

Request Time-out 408 error

I have posted this question before, but because I was using my local DNS, I thought it might be an error in my DNS. Now I'm using OpenDNS and Google's DNS with the same error:
7
votes
3answers
129 views

Regarding “Low Quality” flag

I had a flag declined as: "flags should only be used to make moderators aware of content that requires their intervention". The flag that was used was "Low Quality". If these are going to be ...
12
votes
2answers
104 views

Request: Burnination and Blacklisting of [error] tag

One of the most overly used tags in the site is error. In almost every case, there are many other tags which are far more descriptive. All 303 questions using that tag aside, I believe the tag ...
15
votes
1answer
119 views

Please burninate speed tag

speed has the perfect quality of a meta tag can’t work as the only tag on a question (I see speed on network, bootup, video playback & so on) means different things to different people (is it ...
7
votes
1answer
68 views

Should I close or give my own answer on questions that have become moot?

Over time as I've become more familiar with the Stack Exchange way of doing things, I see the value of making sure my questions see resolution. Either that an answer gets accepted, or that the ...
12
votes
1answer
146 views

What is the purpose of favoriting questions?

It shows no increase in reputation of the asker, what is the purpose of being able to favorite questions? (clicking the star)
3
votes
1answer
43 views

Is it okay to suggest that my own question be closed since it's related to a confirmed bug?

The question is this one and the bug seems to be here. None of the "close" options seem appropriate. Perhaps, exact duplicate could be extended to exact duplicate or existing bug?
7
votes
1answer
60 views

How can I see old versions of a question or answer?

My question was just edited. It seems I had used wildly differing tags. Happy that someone helped me, it also made me a little bit curious what I had done. So, how can I see the older versions of my ...
8
votes
1answer
64 views

How can I see per-badge completion-status?

Is there some way I can see what my per-badge completion status is? For example, to view the completion status for the Electorate or Copy-Editor badge I can go to the review page and take a look at ...
7
votes
2answers
92 views

What happened to flag weight

Just now I observed that my profile is no longer showing "flag weight" instead it is showing "helpful flags". Where did flag weight go? Is it being replaced with helpful flags count?
3
votes
1answer
37 views

How often is the information in the “Users” list updated?

How often is the information at https://askubuntu.com/users updated? Is this something that happens instantaneously, or hourly like the main reputation synching with the meta, or something entirely ...
6
votes
1answer
92 views

downvoting random comments in answers?

I saw some answers where the user just puts in random comment. I like what I read from this link " http://meta.askubuntu.com/questions/1305/flag-answers-that-should-be-comments " but is downvoting ...
7
votes
1answer
103 views

Why haven't I received my Electorate badge yet?

The Electorate badge is given when a user votes 600 times and 25% of the votes are on questions if I understand correctly. I reached that couple of months back and while looking at my profile now, I ...
0
votes
1answer
108 views

When does askubuntu.com celebrate new years eve? [duplicate]

By my calendar, it's not January 2. 2012. When I look at the stats for this week, month, quarter and year, it seems we're still in December. When does this change? :)
4
votes
2answers
149 views

Why doesn't Ask Ubuntu's calendar match my calendar

My computer shows that it's still Monday the 19th, but Ask Ubuntu does not show me on site today, but shows me tomorrow. Is there another setting I need to set on my computer? I don't remember or ...
1
vote
1answer
40 views

Accidentally deleted my own question

I've accidentally deleted my own question, should I ask it again or can it be undeleted?
5
votes
1answer
38 views

What does the feedback link do?

I recently happened to be on the site while I wasn't logged in, and I noticed that on each post, where the comment link normally is, is a feedback link. When you run your mouse over it, it changes to ...
7
votes
1answer
84 views

Where can I find a list of rejected edit suggestions?

I was just looking at my edit suggestions. Last I checked, I had 51 edits accepted and 2 rejected. Where can I find out what those rejected edits were, so I can learn from the experience?
4
votes
2answers
53 views

How to retag a question without making it go to the top of the question list?

I want to retag posts that have to do with dv6 laptops by HP with the new dv6 tag. I can do this by searching for "dv6" and going down the list and retagging each question with the dv6 tag. The ...
11
votes
1answer
131 views

What is a disputed flag?

Marco Ceppi just told me that moderators can't dispute flags, and I would like to know who can and what is it for? If moderators can't use it who can? for an example I have 8 disputed flags.
6
votes
1answer
117 views

How to see from what countries Askubuntu users are

3 days ago I was in a technology event and one of the things they talked about was Ubuntu (after a whole bunch of twitter stuff) but somehow it moved in one part of the Ubuntu talk to Askubuntu and ...
15
votes
1answer
115 views

Why do we have a “help” tag?

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...