Questions tagged [support]
You need help with the use of one or more of the site's features.
1,416
questions
10
votes
1
answer
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Why is "Ubuntu and Canonical are registered trademarks of Canonical Ltd." not mentioned in Ask Ubuntu Meta?
In the bottom of Ask Ubuntu website, we can notice this:
Ubuntu and Canonical are registered trademarks of Canonical Ltd.
But in Ask Ubuntu Meta, the aforementioned text is not there.
Why is the ...
0
votes
2
answers
139
views
Why questions are no longer accepted from my account? Why am I getting "You have reached your question limit" while trying to post a new question?
While trying to ask a new question, I'm getting
You have reached your question limit
Sorry, we are no longer accepting questions from this account.
What is the reason I can no longer ask questions?
...
-1
votes
2
answers
79
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Isn't it weird that you type upgrades and get updates?
Isn't it weird that you type upgrades and get updates?
Why did this question: Is there a command to find updatable packages? get negative votes?
As I explained in the comment. The problem is here ، It ...
7
votes
1
answer
199
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What are the meanings of EoSS, LTS, ESM and EoL?
In the What topics can I ask about here? article in Ask Ubuntu help center, under the "Questions that you should avoid:" heading, the following bullet point is mentioned:
Support for ...
0
votes
1
answer
90
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Why is my answer deleted?
I have a question about my Ask Ubuntu post: Ubuntu 20.04 ACPI errors after suspend: cannot release Mutex
After I realized a persistent error message, I searched for it and found the exact problem on ...
1
vote
1
answer
85
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How is the linked question off-topic? [duplicate]
I just watched this question get closed as off-topic. The question involves reinstalling / recovering accidentally deleted packages in Ubuntu.
Granted, it is an older version (16.04), but I was under ...
5
votes
1
answer
62
views
How to post follow-up to answer
Where should I post a lengthy follow-up to an answer to my question? My comment ran to too many characters. Should I answer my own question, although it's really a response to one particular answer?
0
votes
0
answers
69
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Why do I need a reputation above 50 to answer? [duplicate]
Why is it necessary to get 50 reputation before answering a question?
0
votes
0
answers
28
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how to view my question thread from earlier? [duplicate]
I posted a few questions earlier. But I'm unable to view threads. How can I list those I asked earlier?
-2
votes
1
answer
90
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Lost more rep, after user removal loss
The user rep numbers have gone wonky in the last few weeks. Some new change on AU caused the problem(s). The numbers don't always add up any more.
Here's an example...
My summary rep shows only +10.
...
0
votes
0
answers
51
views
login issue; dual accounts
Sorry! Logged in w/Launchpad apparently created a new ID for me instead of merge. Please merge TyphSniftR and typhaneic at gmail.com. I am
on stackoverflow, ubuntu, linux, launchpad, github, etc. w/ ...
1
vote
0
answers
174
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Please, I want to take back my "upvote" from a comment
So I read a comment, it seemed good, so I "upvoted" it (with the teeny-weeny little triangle).
Then in like 15 seconds I spotted that somehow I skipped over an important detail that actually ...
5
votes
0
answers
154
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"itectec.com" website links — could they be stripped from questions/answers? [duplicate]
The website at the itectec.com domain is stealing content from StackExchange sites (including this one) and other forums and shows it as their own content.
They are pretty good with search engines, ...
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votes
2
answers
134
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My post was deleted and I don't know what was wrong with it
I have a question about my Ask Ubuntu post: Under Ubuntu 18.04 my Java 10 application doesn't scale with the screen
Why was my post deleted? No reason is given as far as I can see. What's wrong with ...
2
votes
1
answer
50
views
can I give bounty after time?
I offer a bounty for this question
But I have not always the time to test the solutions at once. To trigger my error I have always to make a cold boot.
So my question is, can I give the bounty after ...
5
votes
1
answer
102
views
How to transfer a question through Stack Exchange Communities
I've just earned a badge in this popular question I wrote 15 months ago in SuperUser Community. And it attracted me because, even after all this time and 1000 views, it stills not-answered. Thus I got ...
3
votes
1
answer
71
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How can I log out from my account on askubuntu? [duplicate]
How can I log out from my account on this forum? Maybe I am just missing something obvious, but so far I haven't found out how to log out. I have tried everything I can think of …
I also couldn't find ...
6
votes
1
answer
118
views
Can I tag people in the comments of an unanswered question?
I have noticed that some users have a lot of expertise in certain fields.
For example, C.S.Cameron has answered a lot of questions on interesting unconventional installation methods, N0rbert has ...
4
votes
1
answer
60
views
How to separate two adjacent code blocks
How can I separate two following codeblocks.
I mean something like this:
First command + output
sudo apt-cache policy
[sudo] Passwort für alex:
Paketdateien:
100 /var/lib/dpkg/status
release ...
0
votes
0
answers
63
views
Box disappears when mouse hovers over it
When I hover the mouse over "post your question", that box disappears.
I am using Seamonkey 2.53.6 with Ubuntu Mate 18.04.
It does not occur when using newest Firefox.
Is that normal ...
1
vote
2
answers
106
views
Whats the idea behind that "new" review UI?
I just got a big surprise :-((
This looks like someone is trying very hard to drive reviewers away
difficult to identify the post in question (is it the Q or the A?)
"link" to see post in ...
3
votes
1
answer
204
views
How do I add images in questions? [duplicate]
How do I add JPEG images in Ask Ubuntu questions?
0
votes
1
answer
41
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Should I ask my question on Ask Ubuntu, on Unix & Linux or on both? [duplicate]
Let's say I have a question which concerns all Ubuntu users, but not only them. (e.g. about apt and aptitude). On which Stack Exchange site should I ask it, depending on if my distribution is Ubuntu ...
7
votes
1
answer
108
views
Why don't I see a device to flag a question as "off-topic"?
When I click the Flag link under a question, the options offered to me are:
spam
rude or abusive
needs improvement
a duplicate
very low quality
in need of moderator intervention
No "off-topic&...
0
votes
1
answer
59
views
Can a new-user comment and answer? Is a feedback to an answer allowed to be posted as an answer?
I have a question about my Ask Ubuntu post: How do I get the grub menu to show on a MacBook?
My post was not an answer but a comment, not sure if that's the reason because has been deleted.
I can't ...
1
vote
1
answer
72
views
Regolith Support
Is Regolith supported on AskUbuntu? I have seen questions about them that haven't been closed on AskUbuntu, but I can't find out whether the ISO is supported. The ISO is not on the official flavors ...
4
votes
1
answer
106
views
What has happened with the "Steward" badge?
I got all of them a second time a couple of minutes ago.
13
votes
2
answers
215
views
Does changing my display name have any unexpected side-effects?
I have seen that changing our display name is very easy.
I just wanted to ask, how will it look like, and whether this change comes with any unexpected side-effects.
Does it update the displayed name ...
4
votes
0
answers
50
views
Image uploader provides wrong image
I am trying to add a screenshot to a question of mine.
After I select the picture with the "browse" link, the small preview shows the correct image.
But when I click the "Add picture&...
4
votes
1
answer
87
views
I accidentally down-voted an answer that I meant to up-vote, and now I can't change it
Last month, I accidentally clicked down-vote on a very useful answer that I had meant to up-vote.
I didn't realize my error until today.
Now, when I try to correct the mistake, I get the message, &...
4
votes
2
answers
129
views
Is there a mechanism to disown my own answer?
A hypothetical scenario:
Another person has edited an answer of mine.
I don't deeply agree with how it looks now, and collaboration through comments and edits did not bring such a state that I would ...
7
votes
1
answer
128
views
A custom filter for excluding posts with specific tags?
I don't have a dual-boot setup, so I will not be able to help much to people with related difficulties; yet this topic makes up a very large percentage of incoming posts.
I have never had an Nvidia ...
2
votes
1
answer
55
views
Can I merge my LaunchPad login to this account?
I've seen this question multiple times, but they're all dated, so I don't feel appropriate to resurrect any of those ancient threads. Can a mod help me merge my StackExchange account (which is linked ...
5
votes
1
answer
58
views
What to do about highly rated and accepted answers that are wrong?
This question:
New alert keeps showing up: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001 - Ask Ubuntu
reports an annoying syslog message.
The selected answer (...
5
votes
0
answers
54
views
Flagged a question before I saw it in First Posts review queue. I cannot click "I'm Done"
The question which I'm referring to in the title is this: Error : If you do not go back to the partitioning menu and correct these errors, the partition will be used as is
I flagged this question 2 ...
5
votes
1
answer
113
views
What does "canonical answer" refer to in bountied question notices?
I sometimes go through the bountied questions in Ask Ubuntu.
Often I see the notice indicating the reason for offering the bounty is a specific reason written manually.
Other standard noticed like &...
0
votes
2
answers
85
views
Do I need to be logged in to Ask Ubuntu to see if I received an answer to my question?
I'm new to this site and Ubuntu. Do I have to stay logged on to see if I get an answer to a question I asked earlier?
0
votes
1
answer
59
views
Why did 'the system identify' a high quality post 'as possible spam' in review audit?
I was reviewing posts in the First Posts review queue and I got a review audit. Link to the review audit: https://askubuntu.com/review/first-posts/1093198. I found it was an audit by clicking on the ...
5
votes
2
answers
61
views
How to erase a chatroom I created myself
my chatroom It was never in use the question was solved before
I do not want to leave my trash behind
2
votes
1
answer
62
views
Getting “Please see the error above” when trying to post an Answer
I had a problem, so I have asked a Question here.
Then later on I have found out how to solve it, so I was going to post an Answer.
I was prevented to post the answer with a message: Please see the ...
-1
votes
1
answer
88
views
What happens to all the points when my bounty expires?
I don't know where are my points. I asked question, set up bounty and had no time to react (test proposed solutions, choose best answer, grant bounty). What now? I would like to get my points back or ...
7
votes
1
answer
70
views
How are migrated questions to askubuntu treated when are actually off topic?
Stumbling upon this migrated question, I noticed that it asks about a problem in an EoL version (12.04). It even has a bounty set on it.
Now I do know that in some cases when the question is not a ...
9
votes
0
answers
145
views
Code fence formatting problems to watch out for and fix
Since the start of 2019, code fences have been fully supported on Stack Exchange sites. By code fences, I mean the use of opening and closing triple backticks to format a code block. The effect of ...
11
votes
1
answer
164
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Is it wrong to comment in a "high quality post" in a review test (audit)?
While I was reviewing first posts in Ask Ubuntu, I had to review this post. I commented asking for a screenshot for reference and then I clicked I'm Done and then I got this:
Was it wrong to comment ...
8
votes
2
answers
167
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Are new users banned from answering "highly active questions"?
This question was asked on July 1:
Ubuntu 20.04 on a new Lenovo IdeaPad Flex 5 is not detecting my second monitor through HDMI
Today, a new user with 1 reputation attempted to provide an answer to ...
-10
votes
1
answer
109
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What we have here is a failure to communicate
What we have here is a failure to communicate
I am not allowed to ask questions - reached a limit - but Y am also not allowed to clear such limit .
I am also not allowed to say this because my "...
6
votes
1
answer
101
views
Why do flags age away?
Why do flags age away?
What do the words "no one" refer to? Who handle flags? Is it moderators?
How much "time" is "allowed by the system"?
3
votes
2
answers
94
views
The flags count isn't detailed perfectly
As you can see in the picture, I've flagged 10 posts. But if we total the number of flags in the categories of post flags, we only get 9.
After checking which flag wasn't mentioned in the categories, ...
7
votes
2
answers
63
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How do I check if the vote I cast in review audit is actually cast on the original post?
Sometimes in review an audit comes along. Oh nice answer/question, I upvote. Then a message appears
This was a test, you passed.
But I don't know if my upvote is counting. Do I have go to the answer/...
3
votes
1
answer
86
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I can't add an answer to indicate that I'm having the same problem as a previous poster
I can't seem to add an "answer" to indicate I'm having the same problem as a previous poster; e.g.:
to question---> External USB drive keeps unmounting and remounting using different UUID
...