Questions tagged [support]

You need help with the use of one or more of the site's features.

Filter by
Sorted by
Tagged with
4 votes
2 answers
155 views

Why doesn't Ask Ubuntu's calendar match my calendar

My computer shows that it's still Monday the 19th, but Ask Ubuntu does not show me on site today, but shows me tomorrow. Is there another setting I need to set on my computer? I don't remember or ...
lqlarry's user avatar
  • 696
3 votes
0 answers
145 views

Could we get rid of all unuseful tags? (Tags that alone can't be)

Lets check this: http://data.stackexchange.com/ubuntu/query/146225/what-tag-is-most-common-for-first-posts Well, someone see the problem? I do. The version specific tags and a bunch of overly general ...
3 votes
2 answers
122 views

Asking questions about third-party applications running on Ubuntu

In the past when I have asked how to achieve a particular thing using a third-party application on Ubuntu, I have often come across users like here for instance that say that it has nothing to do with ...
user avatar
3 votes
1 answer
92 views

Why I can't initiate a bounty

I want to initiate a bounty for one of my question Link here and as per FAQ the question should be atleast 2 days old. Now the question is more than 2 days old and I still cannot initiate a bounty. ...
Jamess's user avatar
  • 3,123
3 votes
1 answer
91 views

Duplicate circle?

I was just casting a duplicate close vote on this question when I got this notice: What does it mean and how should I proceed?
user avatar
23 votes
3 answers
873 views

What is "Accept Rate" and why is it important?

What does this notification mean above my questions in my Stack Exchange profile? Have you considered accepting an answer or starting a bounty for this question? What do I need to do?
namkid's user avatar
  • 483
19 votes
2 answers
745 views

Cross-Posting questions that are on-topic on multiple Stack Exchange sites

If I have a question that is on-topic on, say, both Linux & Unix and Ask Ubuntu, may I post it on both sites? And if so, do I need to do anything special?
Stefano Palazzo's user avatar
16 votes
1 answer
134 views

Why do we have a "help" tag? [duplicate]

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
Thomas Ward's user avatar
  • 74.2k
13 votes
1 answer
246 views

Am I allowed to ask for a rep boost?

I asked a question with a bounty and didn't realize I would loose the ability to comment. Can I get a few up votes to get enough reputation back please? I've seen this done on other meta sites so I ...
WalterJ89's user avatar
  • 227
12 votes
3 answers
221 views

What should I (or we) do about answers that obviously miss the point of the question entirely?

I came across this answer to “Adobe PDF for Ubuntu 64 bit 15.10” recently. The question is about installing Adobe Reader on recent Ubuntu releases. The answer explains the whole story with the ...
David Foerster's user avatar
12 votes
1 answer
95 views

Why can't I migrate questions to other StackExchange sites?

If on a question I click close → Off topic because... → This question belongs on another site in the Stack Exchange network, I get just one option: Ask Ubuntu Meta. How do I migrate, for example, to ...
Andrea Corbellini's user avatar
12 votes
1 answer
315 views

Do we, or do we not support wubi.exe?

I have been wondering this for a while and would like to get a definitive answer. We still get questions on wubi on the site, however, it is no longer developed and won't work on a modern Windows OS (...
Mark Kirby's user avatar
  • 18.5k
11 votes
1 answer
249 views

Is there a policy on the use of emojis or emoticons?

Is there any policy on the use of emojis or emoticons? Examples: Can't login with my PIN password in Ubuntu 18.10 In https://askubuntu.com/posts/1105109/revisions it was part of the code until ...
DK Bose's user avatar
  • 42.3k
10 votes
1 answer
149 views

Why I am banned for reviewing?

I did not pass this review audit. I voted "Looks OK". I do not see anything criminal there. The answer is badly formatted but is not even incorrect. And I am always notified by moderators that ...
Pilot6's user avatar
  • 89.9k
8 votes
1 answer
154 views

What is the point of the daily limit?

I got 199 reputation points today, and it seemed a little strange, because it just stopped at 199. I read up, and I discovered that there is a limit at 200 points per day. Why?
Jo-Erlend Schinstad's user avatar
8 votes
3 answers
173 views

Unexpected formatting with code in list

I posted a answer and below some list items the code content turned to other format different from what I was expecting. I tried to indent either by code button or manually but didn't work. Is It a UI ...
gwarah's user avatar
  • 273
8 votes
1 answer
136 views

What happened to the grace period?

I've edited the body of this answer (link to the answer's revision history) twice after ~21 minutes I initially posted it, the second edit ~3 minutes after the first edit, but the 5 minutes grace ...
kos's user avatar
  • 35.9k
8 votes
2 answers
263 views

Are there certain circumstances where one should close an old question as the duplicate of a new one?

Are there certain circumstances where one should close an old question as the duplicate of a new one (for instance if the new one is better and actually has answers)? And if not, then why does the ...
user avatar
8 votes
0 answers
182 views

Ask the duck - how to disable it?

Today a yellow duck started popping up in the bottom right corner of the browser window. I can hide it through an adblocker option, but is there an option to disable this feature in user/profile ...
pa4080's user avatar
  • 29.8k
7 votes
1 answer
401 views

What are the meanings of EoSS, LTS, ESM and EoL?

In the What topics can I ask about here? article in Ask Ubuntu help center, under the "Questions that you should avoid:" heading, the following bullet point is mentioned: Support for ...
Random Person's user avatar
7 votes
2 answers
221 views

Can there be two users with the same nickname?

The title says it all. See for example the OPs here: Gnome 3 Shell - Launcher displayed in center of the screen How can I lock AND blank the screen from the keyboard in 14.04? Are they the same? ...
Rmano's user avatar
  • 31.9k
7 votes
1 answer
101 views

Where do I find the links for duplicate questions?

In general, where are links to duplicate questions located when a post is tagged as a duplicate? This link is just an example of one of the many times I've been unable to find the duplicate: Where ...
NW_Photo_Laureate's user avatar
7 votes
3 answers
190 views

I cannot seem to find a question I asked earlier

I am new Ubuntu and Ask Ubuntu. I asked a question today concerning how to make a desktop icon in GNOME, but do not know how I get back to the question, to see if anybody has offered a suggestion.
jack's user avatar
  • 11
7 votes
1 answer
190 views

When we see a potential duplicate, how should we handle it when we don't have proper privileges?

When we spot a duplicate question, what is the best way to handle it? Of course if we have a huge reputation, we can just do it, but when we don't have enough reputation we should have ways to notify ...
Huygens's user avatar
  • 4,693
7 votes
2 answers
193 views

Can someone whip up a quick script for UWN?

I would like to see the Ubuntu Weekly News add a section for SE questions. The thing is that it's run by non-technical people and since the data we need is already in SE I figured someone could whip ...
Jorge Castro's user avatar
  • 71.5k
7 votes
1 answer
68 views

Curious badge: what is it?

Just out of curiosity: I was recently awarded with the Curious badge, which is described as: Asked a well-received question on 5 separate days, and maintained a positive question record. Maybe my ...
Luís de Sousa's user avatar
7 votes
2 answers
71 views

Is there a way to see only questions related to my favourite tags?

From time to time I middle click all my tags to open them in new tabs and go look for some questions that I might be able to answer. I know that outside of this tags it is almost impossible for me to ...
Presbitero's user avatar
  • 1,155
7 votes
3 answers
137 views

Regarding "Low Quality" flag

I had a flag declined as: "flags should only be used to make moderators aware of content that requires their intervention". The flag that was used was "Low Quality". If these are going to be ...
Thomas Ward's user avatar
  • 74.2k
6 votes
1 answer
110 views

What does the "First rollback" description mean for the badge Cleanup

I do not understand what the description "First Rollback" means for the badge Cleanup. What is a rollback? Can someone please explain to me what this is?
Aaron Hill's user avatar
  • 4,957
6 votes
1 answer
95 views

Are answers to a question marked as duplicate merged?

In this question : What to use to connect to nomachine's server? In the comments, someone said that the merge would be good. So, what exactly is the question merge? What happens to the ...
BЈовић's user avatar
  • 4,554
6 votes
1 answer
95 views

Question marked as duplicate how to contact the people to explain why it is not?

I think that the following question is marked as duplicate but it should not: Problems to login in Ubuntu 14.04 after new update (Friday) I have not found a way to contact the people who marked it as ...
doc75's user avatar
  • 24
6 votes
0 answers
111 views

My last rant on review audits [closed]

Please bear with me - this is definitely the last rant from me about the review queue. Because it told me again: That's what I will do - I'll stop using the review queue, instead I will look at ...
guntbert's user avatar
  • 8,486
6 votes
1 answer
109 views

Why does my name not appear while flagging posts?

This is a question, not a growl. So I flagged a question one day and I was happy for flagging that post and moved on. But when I came back, it did have the [closed] symbol, but it did not make my ...
user avatar
6 votes
1 answer
83 views

How many comment votes do we each get in a day?

Today I ran out of comment votes, I did not even know this could happen. This is not attached to my Q&A votes, I still have 10 of them left. So I can make sure I don't waste my votes, it was ...
Mark Kirby's user avatar
  • 18.5k
5 votes
2 answers
145 views

How do I earn the student badge?

I do not understand this explanation of how to get to be a student. First question with a score of 1 or more Is there an online manual with this info?
fixit7's user avatar
  • 3,117
5 votes
2 answers
153 views

How should we flag link-only answers? [duplicate]

It is not clear what we should do about link-only answers. (In my eyes, anything like this would definitely be a link-only answer.) We have the option to flag it as "Not an Answer", or "Very Low ...
Richard's user avatar
  • 8,482
5 votes
2 answers
4k views

How to obtain a direct link to an answer?

Is there any way to obtain a link to a concrete answer? Like this: GUI works but the console's (CTRL-ALT-F1-F6) "don't" (but I obtained this link via the Stack Exchange notifications)...
Addison Montgomery's user avatar
5 votes
1 answer
74 views

How did people answer the post ever before the question is posted?

Problematic page: Why do I need to type `./` before executing a program in the current directory? Look at the timestamp of posts by the original poster and some respondents. How did they answer the ...
Ivan Chau's user avatar
  • 101
5 votes
1 answer
520 views

How to find out my user id?

Ok so I got the Stack Overflow addon for Firefox (and the Gnome Panel Applet) and I just realised my UserID is not the same as Username, its a numerical value. How can I find this to make sure I have ...
russjr08's user avatar
  • 475
5 votes
1 answer
249 views

convert comment as answer

Hi I have gone through a Question in Ask Ubuntu main site where we have the answer as in comment format. If we can convert the comment as answer then we can close the similar Question like this and ...
Raja G's user avatar
  • 102k
4 votes
1 answer
106 views

Why couldn't I edit question 79622?

I had wanted to edit this question to remove the signature in accordance with this policy (which has since been taken care of by zpletan). However, I was unable to do so. Since I only have 1,269 ...
Eliah Kagan's user avatar
4 votes
1 answer
144 views

Can moderators confirm abandoned questions should be closed TL, not NARQ?

For quite some time, we've been using the too localized close reason for abandoned questions. Of course, if the question merits closure for another reason--it's a duplicate, it couldn't have been ...
Eliah Kagan's user avatar
4 votes
1 answer
194 views

How to properly add code in comment

How can I properly add a line of code in a comment like this test test I like it more grey than test test if that is possible. Or if there is another way to define code in a comment to make it ...
An0n's user avatar
  • 2,109
4 votes
1 answer
154 views

Is it OK to post, and how should we deal with, non-English (or partly non-English) answers intended for translation? [duplicate]

Questions in languages other than English, or which contain non-English text and translated text, have been discussed before on meta. But what about answers that are written in other languages? How ...
Eliah Kagan's user avatar
4 votes
2 answers
82 views

Unable to suggest edit

I'm having a problem that from now on I'm not able to suggest edits to the Ask Ubuntu site. I'm pretty sure that the edits I have been made were relevant and I want to know whether some user is able ...
Varun's user avatar
  • 525
4 votes
3 answers
126 views

Where are the community wikis?

In the ubuntu Q/A and some of the other stackexchange Q/As', I keep running into references to community wikis. So, where are these wikis? I've looked all around and see no links to wikis. I'm new to ...
wdypdx22's user avatar
  • 1,096
4 votes
3 answers
102 views

Harmfull suggested edit got approved

I just re-edited an approved suggested edit, which made my answer wrong. Is there a better way to undo these things? https://askubuntu.com/review/suggested-edits/338370
Bernd's user avatar
  • 564
4 votes
1 answer
69 views

Why is edit question feature unavailable?

I wanted to edit this question for giving some sanity to it, but saw that the Edit feature is seen disabled. Why is it so? N.B: I can edit other questions. Image: Edit feature is shown disabled (...
saji89's user avatar
  • 12k
4 votes
2 answers
114 views

Where did my Reputation go?

I had over 200 reputation and now (next to my username) it says I have only around 170!? Is this a bug, cause it has happened before to me. I have received no warnings about anything going weird, so ...
RPiAwesomeness's user avatar
3 votes
1 answer
30 views

How shall we report bugs in the new design?

Are the "answers" to Minor site design updates still monitored or should we post standard bug reports (aka "questions")?
guntbert's user avatar
  • 8,486