Questions tagged [support]

You need help with the use of one or more of the site's features.

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6 votes
1 answer
171 views

How can I move a discussion from comments to chat after the 'move this discussion to chat' link has disappeared?

So, I'm once again violating the policies of AU by having an extended discussion in comments. The link offering to move this discussion to chat pops up. I get distracted and do not act on it ...
6 votes
1 answer
106 views

Is it a bad answer, or not an answer at all?

On the question Getting MTP enabled devices to work with Ubuntu? , I flagged an answer as "not an answer". It was declined with "flags should not be used to indicate technical inaccuracies, or an ...
3 votes
0 answers
42 views

Why no tool buttons above answer field while logged in

Today I faced this strange issue. There are no quick buttons (linking/image insert) in answer field. The preview field is neither updating. please see the screen shot, But I can see the icons when I ...
2 votes
2 answers
46 views

When is the 'Reviews' tab under 'Activity' in a user's profile updated? What activity does it track?

What information is tracked under the Reviews tab in the Activity section of a user's profile? I assume this section is related in some way to actions which are performed on posts listed for review. ...
12 votes
1 answer
205 views

Who downvoted my question/answer on Ask Ubuntu?

Can I know who down voted my question/answer on Ask Ubuntu so that I can ask him the reason for it?
2 votes
1 answer
46 views

Tag synonyms: startup and boot

Whilst I suppose a distinction could be drawn between startup and boot (boot = grup, startup = everything later), I don't think there is any difference in the way they are being used. I prefer the ...
11 votes
2 answers
345 views

Why is Ask Ubuntu on the default installer, and not other support sites?

Is AskUbuntu now the "official" support forum for Ubuntu and Canonical? I am aware of the link between AskUbuntu and Stack Exchange. In particular, why is Ask Ubuntu on the 11.10 and 12.04 installers,...
5 votes
1 answer
814 views

How do I answer my Own Question?

Tonight I successfully resolved my own question. after getting into some difficulties. The resolution in the end was simple and came straight from the Ubuntu Community Documentation. The reason why ...
4 votes
1 answer
55 views

When are upvoted answers listed above accepted answers?

Occasionally on AskUbuntu, I've seen highly upvoted answers listed before the accepted answer for a question. This is useful for when the OP accepts a suboptimal or incorrect answer. However, when ...
2 votes
1 answer
65 views

How do I merge my 2 Ask Ubuntu Accounts?

I have just realized I have 2 AU accounts, I cant recall how this happened but I did change my e-mail address recently. How do i go about merging them, is this something you can help me with? ...
5 votes
1 answer
52 views

Unable to put a bounty of only 50 on my question

I wanted to put a bounty on an old question, but am only able to put up 100, 150, 200, 250 or 300 (no option of 50). Any ideas why? FAQs says I should be able to do just 50. Is this something to do ...
3 votes
1 answer
63 views

How to unassociate my askubuntu account with my email and delete it?

Askubuntu has been amazing with providing me with useful information and I recommended it highly to others I know using Ubuntu. I now have no purpose for this account because I converted my computer ...
0 votes
1 answer
74 views

How do I get the button icons? [duplicate]

Possible Duplicate: How to use keyboard 'icon' in markdown? I've seen in some questions or answer that people are able to turn 'alt' or 'shift' into little button icons that say the name ...
1 vote
3 answers
92 views

Account Still getting merged

My account is still getting merged with my brother's account even though my suspension period is over. This happens even if I try using a different system with different IP address. I cleared all ...
2 votes
1 answer
104 views

Wrong flag on question

This question has been flagged as "too localized" Unity does not run .xsession/.Xsession/.xsessionrc/.xinitrc on login this is clearly wrong, just look at all the other questions talking about ...
0 votes
2 answers
80 views

Question wrongly closed as duplicate

This question comparing the beta and daily-live builds of Ubuntu+1, was closed as an exact duplicate of this question, which is a much more general question, "Are daily builds of Ubuntu stable enough ...
10 votes
1 answer
52 views

Is there a URL to ask a pre-tagged question?

I'd like to say, on another web site, please ask a question on AskUbuntu tagged foo, and make that a link to the 'ask' form here with the tags already populated, so that it's more likely the right ...
4 votes
1 answer
54 views

What to do with questions related to Gimp usage?

I created a question related to Gimp usage, because a few such questions were under the tag Gimp. My question was closed. I asked on askubuntu because I'm Ubuntu user. I know that Gimp is multi-...
11 votes
0 answers
607 views

What is StackExchange? Is Ask Ubuntu officially related to Ubuntu or Canonical? [duplicate]

Possible Duplicate: Is Ask Ubuntu “official” Ubuntu? What is stackexchange? is Ask Ubuntu officially related to Ubuntu/canonical? How do i subscribe for a question that I have not asked?
5 votes
1 answer
48 views

Is there a way to get emails for new comments?

Is there a way to have Ask Ubuntu send me emails when new comments are posted? I can't seem to find an option for this. A lot of times, someone asks me a question in a comment and I don't know about ...
1 vote
1 answer
87 views

How do I change my login e-mail to match that of my current e-mail?

When I first started using Stack Exchange, I did not have an e-mail account of my own and was using my father's. Now, I have my own e-mail address, but I can not change the address that I use to log ...
4 votes
2 answers
77 views

How to improve a question that isn't being answered?

I asked this question (How to reformat/reindent all the source files in a given directory?) which – I admit – at the beginning was not very well defined, but, with the help of the comments left by ...
7 votes
2 answers
49 views

What are all the keyboard shortcuts for this site?

What are the list of keyboard shortcuts you can use on this site? I know I can get each shortcut by hovering my mouse over the buttons above the answer text area but I was wondering if there's a list ...
3 votes
3 answers
66 views

Notifying posters of comments restricted?

I've noticed that comments I make are being stripped of the "@name" part. For example, my comment here, "@yossile, the OP has mentioned Google Chrome beta and there is (or was) a problem regarding it ...
7 votes
3 answers
134 views

Regarding "Low Quality" flag

I had a flag declined as: "flags should only be used to make moderators aware of content that requires their intervention". The flag that was used was "Low Quality". If these are going to be ...
3 votes
1 answer
263 views

Favorites Question Are Not Been Added To My List?

I am adding Favorites Question & its not adding in my Favorites list Using Chromium , i think its latest Version UPDATED i have checked lots of people Favorites & find that they got 15 to 20 ...
4 votes
1 answer
104 views

108 Rep, but only earned 8

I'm not sure if this is simple for the SO/SE dev team, or if you moderators can do something about it. I've got plenty of rep on SO, but don't know too much about Linux. (Surely my 100 points should ...
12 votes
2 answers
105 views

Request: Burnination and Blacklisting of [error] tag

One of the most overly used tags in the site is error. In almost every case, there are many other tags which are far more descriptive. All 303 questions using that tag aside, I believe the tag ...
15 votes
1 answer
125 views

Please burninate speed tag

speed has the perfect quality of a meta tag can’t work as the only tag on a question (I see speed on network, bootup, video playback & so on) means different things to different people (is it ...
7 votes
1 answer
68 views

Should I close or give my own answer on questions that have become moot?

Over time as I've become more familiar with the Stack Exchange way of doing things, I see the value of making sure my questions see resolution. Either that an answer gets accepted, or that the ...
11 votes
1 answer
134 views

What is a disputed flag?

Marco Ceppi just told me that moderators can't dispute flags, and I would like to know who can and what is it for? If moderators can't use it who can? for an example I have 8 disputed flags.
8 votes
1 answer
64 views

How can I see per-badge completion-status?

Is there some way I can see what my per-badge completion status is? For example, to view the completion status for the Electorate or Copy-Editor badge I can go to the review page and take a look at ...
3 votes
1 answer
43 views

Is it okay to suggest that my own question be closed since it's related to a confirmed bug?

The question is this one and the bug seems to be here. None of the "close" options seem appropriate. Perhaps, exact duplicate could be extended to exact duplicate or existing bug?
6 votes
1 answer
62 views

merge tags: tab and tabs

Very recently a new tag "tabs" was created. From the one linked question, it looks like it could have been tagged "tab". Maybe "tabs" should be merged with "tab"?
12 votes
1 answer
134 views

What implications does 'move this discussion to chat' has?

I'm trying to help waterloo2005 with a kernel related question, at first it looked like a simple permission mistake, It seems I was wrong... Right now, there's 8 comments of both me and waterloo ...
12 votes
1 answer
103 views

Where can I find my suggested edits page?

I'm curious about which of my submitted edits get accepted and denied. Is there a way I can find a page with a complete list of all my edits? Both those that were accepted and those where were ...
3 votes
1 answer
41 views

How often is the information in the "Users" list updated?

How often is the information at https://askubuntu.com/users updated? Is this something that happens instantaneously, or hourly like the main reputation synching with the meta, or something entirely ...
6 votes
1 answer
93 views

downvoting random comments in answers?

I saw some answers where the user just puts in random comment. I like what I read from this link " http://meta.askubuntu.com/questions/1305/flag-answers-that-should-be-comments " but is downvoting ...
7 votes
1 answer
108 views

Why haven't I received my Electorate badge yet?

The Electorate badge is given when a user votes 600 times and 25% of the votes are on questions if I understand correctly. I reached that couple of months back and while looking at my profile now, I ...
4 votes
2 answers
150 views

Why doesn't Ask Ubuntu's calendar match my calendar

My computer shows that it's still Monday the 19th, but Ask Ubuntu does not show me on site today, but shows me tomorrow. Is there another setting I need to set on my computer? I don't remember or ...
1 vote
1 answer
41 views

Accidentally deleted my own question

I've accidentally deleted my own question, should I ask it again or can it be undeleted?
7 votes
1 answer
88 views

Where can I find a list of rejected edit suggestions?

I was just looking at my edit suggestions. Last I checked, I had 51 edits accepted and 2 rejected. Where can I find out what those rejected edits were, so I can learn from the experience?
16 votes
1 answer
123 views

Why do we have a "help" tag?

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
4 votes
2 answers
55 views

How to retag a question without making it go to the top of the question list?

I want to retag posts that have to do with dv6 laptops by HP with the new dv6 tag. I can do this by searching for "dv6" and going down the list and retagging each question with the dv6 tag. The ...
6 votes
1 answer
117 views

How to see from what countries Askubuntu users are

3 days ago I was in a technology event and one of the things they talked about was Ubuntu (after a whole bunch of twitter stuff) but somehow it moved in one part of the Ubuntu talk to Askubuntu and ...
17 votes
4 answers
515 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
2 votes
1 answer
60 views

Goofy search results

why does a search for "indicators" return the #1 hit as a closed thread with one upvote that was closed because it was an exact duplicate of the thread "List of application indicators" that has been ...
9 votes
1 answer
86 views

Is it possible to use askubuntu Question/Answer for Ubuntu lessons

I will start teaching some students about Linux using Ubuntu and I was wondering if it could be possible to use askubuntu to answer some of their questions regarding Ubuntu and any problem they have ...
5 votes
2 answers
199 views

Why was I given 100 points for asking my first question on Webapps Stack Exchange?

As directed by a user in response to a comment on my question, I asked the question on Webapps also on Stack exchange (for the first time as I never knew there are other sites like this) and ...
13 votes
1 answer
104 views

Why are most questions in unanswered answered?

I just had a look at https://askubuntu.com/unanswered and I saw that most of the questions were answered. Not recently either. Some of them were answered two months ago. Why is this?