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Questions tagged [support]

You need help with the use of one or more of the site's features.

75
votes
10answers
3k views

How to post links that integrate with the Software Center?

There are some posts with nice Software Center icons and links to software installation via apt. How to do that?
36
votes
5answers
1k views

How to help a paranoid, delusional user?

Earlier today, this question was asked and contained a delusional rant about the KKK and the FBI and looked a bit like an episode of the X-files... My question is simple: Should we help this user (...
33
votes
2answers
980 views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
33
votes
1answer
605 views

Regarding the recent wave of spam - what are we doing about it?

There's been a lot of spam and nonsense posted lately, everything from love connections to kids struggling through puberty demanding to be made moderators. What is being done about this, and what ...
26
votes
4answers
14k views

How do I add arrows in my post?

Sometimes, I see people posting this: Ctrl+Alt+↑ Or this: Go to File → Preferences. How can I add these super awesome arrows? I know I can copy the arrows from another post,...
26
votes
1answer
439 views

Dealing with a user who just won't follow the rules

I would like to open by stating this user is not abusive or rude and I am not looking to get him banned or anything like that, I write this because he could be a good contributor. The user has ...
23
votes
3answers
801 views

What is “Accept Rate” and why is it important?

What does this notification mean above my questions in my Stack Exchange profile? Have you considered accepting an answer or starting a bounty for this question? What do I need to do?
21
votes
1answer
273 views

How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which languages are supported?

If I format some code by indenting it using four spaces, the code is not formatted. How do I format some code specifically for the language used? Or how do I prevent it from being formatted? Which ...
19
votes
2answers
4k views

How to use keyboard 'icon' in markdown?

Guys, I was looking in a question when I found a different way to markup keyboard (combination of keys) to express commands. I cant found a previously answer about Markdown (except this, but not ...
19
votes
1answer
593 views

I lost 3000+ rep as a reversal

It is possible that someone serially upvoted my posts. I can't see it. But the weird thing is that some of my answers were unaccepted. That is a puzzle. What does this mean?
18
votes
2answers
477 views

What should I do to avoid an edit war when someone rolls my edits back?

I typically edit before close voting / flagging / down voting because then I get to read thoroughly and see just how much effort they put in. In this case I did the same, then (mistakenly) close voted ...
18
votes
2answers
666 views

Cross-Posting questions that are on-topic on multiple Stack Exchange sites

If I have a question that is on-topic on, say, both Linux & Unix and Ask Ubuntu, may I post it on both sites? And if so, do I need to do anything special?
17
votes
3answers
261 views

Should people with more than 2000 rep write an edit summary?

I recently reached the 2000 rep milestone (yay!), and started using my powers for good (e.g. on the installation tag). However, I noticed that it doesn't make me put in an edit summary - why is this? ...
17
votes
2answers
450 views

Get rid of Windows answers?

Isn't it time to get rid of this answer and enforce the policy of closing Windows questions, here, here, ... as off-topic? I'd rather leave a comment "We're sorry, but this site is all about Ubuntu ...
17
votes
2answers
180 views

Please blacklist the 'bug' tag

In regards to this, http://meta.askubuntu.com/questions/3343/summer-cleanup-feedback-wanted-etc?cb=1 the jrg has eliminated questions tagged with bug. I would like to request blacklisting of this tag,...
17
votes
1answer
431 views

Software centre image link is broken

The software centre image is often used when explaining how to install software, like this (I fixed this one on the original page): In Ubuntu 11.10 it is now possible to change the edge reveal time ...
16
votes
3answers
323 views

Why does a user start off with 1 rep, and not 0?

Why does a user start off with 1 rep, and not 0? Is there a real reason for this? Or was it just decided because it wouldn't make much difference if it was 0 instead?
16
votes
3answers
493 views

Is a downvote troll targeting me?

I have noticed a pattern where exactly one day after I post an answer in the Ubuntu section, my answer receives exactly one downvote. It seems plausible that if it is always the same person downvoting ...
16
votes
3answers
182 views

Similar background for Blockquote and Preformatted(code)

On AskUbuntu there is similar background-formatting for Blockquote text and Preformatted code text. Example-1 (with preformatted/coded text): sudo apt-get update Example-2 (with block-quoted text): ...
16
votes
1answer
116 views

How do I quickly find the duplicate questions I'm searching for when flagging/closing?

I don't like the search box when I'm flagging for a duplicate, because I don't know the exact names of the big questions. Even if I use very relevant keywords, the question that I want to pick is ...
16
votes
1answer
254 views

How many unique visitors does AskUbuntu get?

I work at a hardware company writing drivers for Linux. There seems to be a lot of difficulty estimating the size of the Linux install base, and as a result resources are directed to non-windows ...
15
votes
1answer
363 views

Is it OK if I call on a high reputation user on part of my answer if it seems difficult from that point?

I have an answer on which the new user who posted the question requires further help though they have accepted the answer... But it turns out I am short of some knowledge in the case. Can I, for ...
15
votes
1answer
114 views

Why do we have a “help” tag?

help is kind of a pointless tag, no? There's 36 questions which have it, each of them is asking for support with something different. There's no real purpose for it, since this site is for support ...
15
votes
1answer
113 views

Please burninate speed tag

speed has the perfect quality of a meta tag can’t work as the only tag on a question (I see speed on network, bootup, video playback & so on) means different things to different people (is it ...
14
votes
4answers
463 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
14
votes
2answers
256 views

Can I get banned for deleting my question?

I want to delete a question I asked but I don't know exact consequence. I'm going to try to delete a question I asked that was a duplicate (but it's not closed, it's just marked as duplicate). I don't ...
14
votes
2answers
176 views

Ayatana, linux and tips tags becoming too meta?

As we add things under the umbrella ayatana project it's becoming too meta and doesn't really mean anything anymore. tips also appears to be not useful. linux isn't being used for the kernel, but ...
14
votes
2answers
150 views

Can I cancel a vote for a comment?

I voted up for a comment and realized that it wasn't in fact such a great comment. I am not able to cancel my vote as I can do for questions or answers : "click again to undo" don't work. Is it just ...
13
votes
5answers
246 views

Unanswered questions, what do we do?

Hi. I'm still very new to Askubuntu, and have a question about unanswered questions. When one goes unanswered for a certain amount of time, what are our options to get the question noticed again?
13
votes
2answers
292 views

How do I log out of the Ubuntu website after creating a Stack Exchange account?

I can't find a log out button after I created my Ubuntu Stack Exchange account.
13
votes
4answers
236 views

How to handle duplicate answers that add nothing?

I'm not talking about exact copying, failure to give credit, or one person passing off another person's answer as their own. Rather, I'd like to know what the best practice is when one user answers a ...
13
votes
1answer
164 views

How do I invite a low rep user into chat?

It comes up in chat sometimes, so I figured I'ld post a question and answer on the thing.
13
votes
1answer
253 views

How do I comment on a post?

I see a bunch of comments on someone else's answer to several questions and I'd like to add one but I don't see how. I can provide my own answer, but all I really want to do is add a little bit to ...
13
votes
1answer
155 views

Can't format question properly because of character limit

I have a problem with editing this question: Upgrade to 18.04, now sudo apt-get upgrade produces loads of insserv errors OP didn't format the terminal output (which as you can see, is really long), ...
13
votes
1answer
134 views

Is it OK to post a link to my question in the general chat room, to publicize it?

If I ask a question and want to draw attention to it, is it OK to post links to it in the general chat room? Or is this considered bad, since there is already a questions feed and if lots of people ...
13
votes
3answers
328 views

Unfair Bounty System?

Recently I've started a Bounty, which is about to end very soon (in less than 23 hours, to be precise). And just a few minutes ago, I received this E-Mail: Reminder: Your Bounty Is Ending Soon! ...
13
votes
2answers
209 views

The future of the applications/software tag(s) [duplicate]

Possible Duplicate: Applications, application and software tags must die! To my mind applications, application and software is useless - there is no clear meaning to them. Some questions should ...
13
votes
1answer
89 views

Why are most questions in unanswered answered?

I just had a look at https://askubuntu.com/unanswered and I saw that most of the questions were answered. Not recently either. Some of them were answered two months ago. Why is this?
13
votes
1answer
183 views

Should the copy.com tag be removed?

It currently has no watchers. At this time, there are 13 questions tagged with copy.com. copy.com has been discontinued. I saw it in this recent question: compare and move a file from one directory ...
13
votes
2answers
149 views

How to be aware if question edited?

Consider one posted question then I answered &/or commented on that question. Now if Question is edited completely/partially then my answer &/or comment may be totally/partially wrong ...
13
votes
1answer
198 views

How to flag an off-topic question on a non-linux OS?

The question Since the new flags for closing (which I applaud) it is unclear to me how I can flag a question about Windows, Mac, Solaris or whatever which clearly does not belong here. I want to ...
12
votes
1answer
79 views

Can I get links to Comments?

At present, I can get specific links to Questions and Answers by share Option. But for Comments only ^ and ⚑ are available Sometimes comments contain Great Information and is very much help full. ...
12
votes
1answer
87 views

How Do I Get My Question Unmarked As Duplicate?

I tend to use Stack Overflow rather than Ask Ubuntu so although my post count is low here I do have a good appreciation of the Stack Exchange sites and asking "good" questions. My question How Do I ...
12
votes
1answer
145 views

What is the purpose of favoriting questions?

It shows no increase in reputation of the asker, what is the purpose of being able to favorite questions? (clicking the star)
12
votes
1answer
293 views

Do we, or do we not support wubi.exe?

I have been wondering this for a while and would like to get a definitive answer. We still get questions on wubi on the site, however, it is no longer developed and won't work on a modern Windows OS (...
12
votes
1answer
109 views

Is it correct that search on AskUbuntu ignores code blocks and inline codes?

Sometimes I want to search posts which mention some-command-name by using `some-command-name` formatting or maybe also multi-line code blocks (<pre>, <code> or Ctrl+K). As of today the ...
12
votes
1answer
143 views

Can I post a duplicate answer on a duplicate question …with a bounty?

I've had this situation once before, you find a question with a bounty, and immediately you remember you've answered a similar question. You cannot vote to close, since the question is "bountied", ...
12
votes
1answer
123 views

What implications does 'move this discussion to chat' has?

I'm trying to help waterloo2005 with a kernel related question, at first it looked like a simple permission mistake, It seems I was wrong... Right now, there's 8 comments of both me and waterloo ...
12
votes
1answer
234 views

Am I allowed to ask for a rep boost?

I asked a question with a bounty and didn't realize I would loose the ability to comment. Can I get a few up votes to get enough reputation back please? I've seen this done on other meta sites so I ...
12
votes
1answer
103 views

Where can I find my suggested edits page?

I'm curious about which of my submitted edits get accepted and denied. Is there a way I can find a page with a complete list of all my edits? Both those that were accepted and those where were ...