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Questions tagged [support]

You need help with the use of one or more of the site's features.

12
votes
0answers
119 views

Changes to user account deletion

As a lot of people post here about removing profiles, I thought this meta.se post from today, outlining a few changes to the system, was worth a repost here, just so everyone knows about it. Relevant ...
10
votes
0answers
152 views

Ask the duck - how to disable it?

Today a yellow duck started popping up in the bottom right corner of the browser window. I can hide it through an adblocker option, but is there an option to disable this feature in user/profile ...
8
votes
0answers
60 views

Why does the option to close question as off-topic as belonging to other SE site present only to some questions?

When a flag is raised for this question to be closed as off-topic, there is an option to choose whether it belongs to other Stack Exchange sites. However, the same option is absent for this question: ...
8
votes
0answers
64 views

Some data lost after Stack Exchange server migration Feb. 9

As some of you have noticed, the SE admins were migrating the services to the NY data centre again yesterday. Unfortunately, some data seems to have been lost in the minutes before the site became ...
7
votes
0answers
187 views

User spoils his answers

I just noticed that a user Mudit Kapil is spoiling good answers. Just look at edit history. https://askubuntu.com/a/576229/167850 and others. You can just search his last edits. Not removing them, ...
7
votes
0answers
40 views

Can I see which comments I flagged?

In my profile, under Flags I see the posts I flagged. Now I want to see which comments I flagged and don't find them. Am I too blind to see the obvious?
6
votes
0answers
81 views

WAT! Failed review audit but the question is closed

This question is closed as too broad, rightly so despite the upvotes (if you only take into account the last question "Won't a recent Ubuntu version affect my software in any way ?" you will need more ...
5
votes
0answers
44 views

Achievements rep indicator glitching

The rep indicator lit up saying I gained 141 points, but I only gained 4. This has happened twice in the past 10 minutes. See the below screenshot...
5
votes
0answers
862 views

Unreadable captcha

I wanted to add my answer to this post but I keep on being told to enter the text on a captcha. The problem is that the captcha text is bearly readable and no success after about five tries. I tried ...
5
votes
0answers
67 views

What is the site self-evaluation?

Today I encountered the site self-evaluation evenmt. When I clicked on it the review site opened and I had to evaluate several questions. However this thing lacked some explanation. So what is the ...
4
votes
0answers
39 views

Possibly similar question (or even accounts)?

Either it's a coincidence or intentional, I saw two similar questions of LibreOffice right now: Convert .ods document to .docx document Converting .ods to .docx file Apparently, both OPs have also ...
4
votes
0answers
81 views

Do answers, given during grace period, count for a bounty?

Just curious.. A while ago, I commented on this question, to see if I could find information to give an answer. Just after the bounty period, but within the grace period, the poster commented that ...
4
votes
0answers
53 views

Help Needed for Broadcom Testing

it's your crazy mod here. I am in need of Ubuntu users that have a BCM43XX Broadcom Wireless Card. For the Broadcom models you can go ahead and read Installing Broadcom Wireless Drivers What we ...
4
votes
0answers
42 views

Why the limits on the number of users that can be notified in one comment?

Sometimes, it becomes necessary to notify more than one user (using the @) in the same comment. However, the current system allows notifying only one user in the same comment. Why this limit? Can we ...
4
votes
0answers
55 views

How to sign into Ask Ubuntu?

Trying to sign into Ask Ubuntu using a Launchpad account. It won't let me get that far once it got me to the authentication part but none the less it fails.
4
votes
0answers
95 views

Answer aglomerate, group of possible solutions for a frequent question

Is there a better way to answer the "upgraded and my 'random graphics maker string here' driver stopped working" (or any other derivatives of hardware category as long as its frequent)? I have seen ...
3
votes
0answers
31 views

Mobile site UI buggy

Basically the text of top menu and tags is outside its supposed placement. Browser: Chrome Device: OnePlus Two Issue seems specific to Chrome, as Firefox displays the site normally.
3
votes
0answers
30 views

Can we have some click through stats for Community Bulletin?

We have a section called "Community Bulletin" on the landing page of Ask Ubuntu which contains links to events (like Moderator elections), featured meta posts, recently held meta discussions along ...
3
votes
0answers
90 views

How accurate are times given for when questions/answers are posted?

In https://askubuntu.com/questions/431194/how-to-upgrade-ubuntu-12-04-to-ubuntu-13-04, the question is at 2014-03-08 06:44:30Z and the answer is at 2014-03-08 06:46:25Z. My question: how reliable ...
3
votes
0answers
85 views

Forgotten questions due to spam waves

A while ago, we were having some spam waves, do to the distraction, we didn't answer the question, that were getting spam A's. I checked my flags, and saw some of them are completely forgotten, I ...
3
votes
0answers
137 views

Could we get rid of all unuseful tags? (Tags that alone can't be)

Lets check this: http://data.stackexchange.com/ubuntu/query/146225/what-tag-is-most-common-for-first-posts Well, someone see the problem? I do. The version specific tags and a bunch of overly ...
3
votes
0answers
40 views

Why no tool buttons above answer field while logged in

Today I faced this strange issue. There are no quick buttons (linking/image insert) in answer field. The preview field is neither updating. please see the screen shot, But I can see the icons when I ...
2
votes
0answers
29 views

last question auto populates into the question form

I am trying to post a new question. However, when I click on "ask question" I see the previous question that I posted auto populated into the title, text, and tag fields. I want to still keep that ...
2
votes
0answers
46 views

Any ideas on why this question didn't get any responses

I asked this 17 days ago (although I revised the title later). I don't expect miracles (although sometimes I get them ;) ), but I am surprised at getting nothing. Is there something I can do/...
2
votes
0answers
102 views

How can I shorten the Long Code output in questions and answers and display scrollbars?

There are some questions and answers that have very log output that is condensed with scrollbars. Is there a formatting method to control how much is displayed between the scrolling. I believe some ...
2
votes
0answers
55 views

Why can't we upvote comments on this years mod elections?

I was reading a post from the 2014 elections and it has many upvoted comments. Why can't we do it this year? it would save a lot of "me too" comments. I wonder if this is a bug, as you can highlight ...
2
votes
0answers
40 views

AskUbuntu tells me I'm in danger of being blocked

When I wanted to ask a question on AskUbuntu, I got a warning that states "Some of your past questions have not been well-received". Here I interpret "some" as "at least one", but I cannot really ...
2
votes
0answers
35 views

Unable to upvote or comment on answer

I was able to accept this answer, but I am unable to up vote or comment on it. When I click the Add comment button I get the following message: User does not have permission to comment on this post ...
2
votes
0answers
20 views

Is there a tag for “single user mode”?

Just created a tag for a question that was specifically about single user mode, and searched for a tag about it, but didn't see one. Just want to correct my mistake if it already exists.
2
votes
0answers
26 views

Can we get a better quality question for grub-rescue-error-unknown-filesystem

In doing some reviews, I came across a user who had this error issue, and was asking about a grub-rescue-error-unknown-filesystem issue. I figured I would mark it as a duplicate, being a common ...
2
votes
0answers
86 views

Help with formatting text in question and answer

We can easily well format text in question/answer like Bold, Italic, Hyperlink, Block-quote, code, Image, List, Heading and Horizontal rule. Now, I want to know various tags like <kbd>, etc. ...
2
votes
0answers
38 views

How to list questions closed for particular reason?

I saw there is data.stackexchange.com on which we can query questions, for example, protected questions. Is there any queries to list questions closed for particular reason? I need to list off-topic ...
2
votes
0answers
50 views

Can I search for my draft answers?

I googled to know how to get my draft answers. But I couldn't find a way. I know I can find my draft if I know the question. In my case I don't remember the question. Any idea?
2
votes
0answers
36 views

This question is not duplicate so consider re-opening it

I asked this question "The software on this computer is up to date" while upgrading 12.10 to 13.04 I have this unique error "The software on this computer is up to date" I couldn't find its ...
2
votes
0answers
45 views

Pic Won't Show Up on My AskUbuntu Profile After Uploading JPG File to My Profile

I took the option to change picture on my Profile, and uploaded a 9KB JPG pic; but it's just showing a white screen where my pic should be. What am I doing wrong?
2
votes
0answers
39 views

When commenting on a “moderator” flag, how can I finish just with the keyboard?

When I flag a post "for moderator attention/other" I want to just type my comment and then commit the flag using only the keyboard. As I see it now I have to use the mouse to click on "flag question" ...
2
votes
0answers
31 views

Can I sort my “favourites” questions based on tags?

Is there a possible way of sorting my favorite questions by name or tags? As I have too many favorite questions in my account. So sorting them would make it easier to find the needed question.
2
votes
0answers
58 views

Why does the community bot upvote some things?

I have a question about the Community moderator bot. I have seen and understood what its mission is. I also noticed something that was weird, at least for me. The bot votes several questions. And ...
1
vote
0answers
56 views

Why can I not create an account on Ask Ubuntu?

I just tried to create a new account on this site Ask Ubuntu using my email and a password - and not connecting Google, Facebook etc. Filling in the display name, email and password on the https://...
1
vote
0answers
50 views

About retracted flags and the comment persisting

Case in point: How do I convert my usb installation from legacy boot to uefi? By mistake I flagged as duplicate but later on noticed it was about Elementary OS. Retracted but the comment persists?
1
vote
0answers
38 views

How much does SE care about mirrors of SE that don't acknowledge the CC licence?

I found this (replace the XXX's) as the #1 hit for a question. The answer seemed very "stack exchange" and indeed it was: http://htmlasks_XXXXXXXXXXXXX.com/...
1
vote
0answers
46 views

Can I get the duplicate close link on this question changed?

On this question, I voted to close as a duplicate of this one but the user wanted to change the icon size not hide the launcher, so it was a duplicate of this. However the OP accepted the original ...
1
vote
0answers
77 views

How come my questions aren't being answered?

why aren't my questions being answered? It seems like they aren't noticed... Most of my questions have no answers or votes. Am I doing something wrong?
1
vote
0answers
49 views

Why are there a limited amount of close votes for high rep users?

I am a reasonable high rep user and have been around for some time now, and even though both of those are the case I still have a limited amount of close votes I can cast (40), why is this? Surely the ...
1
vote
0answers
89 views

Someone is editing my question's tags and I disagree with their edit

As is suggested by Eliah Kagan; In general, if you believe your question is de-tagged wrongly, here are some options at your disposal: Read the tag's tag wiki and see what other questions ...
1
vote
0answers
62 views

Main site's sidebar and Meta site's sidebar don't match anymore

I've been noticing this for a few days, the Main site's sidebar and the Meta site's sidebar don't match anymore: In particular I've been noticing the difference between the "Hot Meta Posts" ...
1
vote
0answers
41 views

May I link to my own Github project which is related to what I did after resolving my issue?

Summary In a weird partition creation issue where GParted didn't think my SSD was a block device, I eventually solved the issue and continued to my original goal: cloning a partition on a failing ...
1
vote
0answers
40 views

Are you tested with Duplicates in the review queues?

In the review queues I have never once been tested with a question that has been flagged as duplicate. Does SE not test you on those? And if so, why not? Or have I just not had any?
1
vote
0answers
66 views

Is there a way to see how many users are currently connected to Ask Ubuntu?

I was curious to know when most users connect to Ask Ubuntu during the day. I am not sure if I am blind or if this function does not exist (because it is probably not useful to the majority of users)....
1
vote
0answers
29 views

Why can't you vote on a question once you have retracted your vote?

Once you have voted on a question, and then retracted your vote, you are unable to cast another vote, why is this? Because for instance I could VTC something as unclear, but then when they update it I ...