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Questions tagged [support]

You need help with the use of one or more of the site's features.

75
votes
10answers
3k views

How to post links that integrate with the Software Center?

There are some posts with nice Software Center icons and links to software installation via apt. How to do that?
13
votes
2answers
292 views

How do I log out of the Ubuntu website after creating a Stack Exchange account?

I can't find a log out button after I created my Ubuntu Stack Exchange account.
33
votes
2answers
976 views

How do I flag correctly?

As there are many complaints about uncertainty of which flag to use for what post and even conflicting feedbacks from different moderators or established users, I would like to see some kind of ...
13
votes
1answer
253 views

How do I comment on a post?

I see a bunch of comments on someone else's answer to several questions and I'd like to add one but I don't see how. I can provide my own answer, but all I really want to do is add a little bit to ...
11
votes
1answer
214 views

What should I do now that I can't ask more questions?

Do not repost the question you were about to ask until you have READ EVERYTHING WE ARE ABOUT TO TELL YOU. While trying to ask a question, one could get: We are no longer accepting questions from ...
19
votes
2answers
4k views

How to use keyboard 'icon' in markdown?

Guys, I was looking in a question when I found a different way to markup keyboard (combination of keys) to express commands. I cant found a previously answer about Markdown (except this, but not ...
4
votes
1answer
192 views

How to request for merging my 2 askubuntu accounts?

I accidentally created a second account because I had forgotten about my first account, but now I want to merge them and keep single account. I want this account to be merged into https://askubuntu....
19
votes
1answer
592 views

I lost 3000+ rep as a reversal

It is possible that someone serially upvoted my posts. I can't see it. But the weird thing is that some of my answers were unaccepted. That is a puzzle. What does this mean?
7
votes
2answers
126 views

Is it possible to rename oneself on Askubuntu?

Looking around on the site, I found a post with my name I didn't remember having posted. Although I should have known my first name is not that unique, I never realized there could be 31 of me around ...
7
votes
1answer
460 views

How do I flag my question for re-opening?

Sometimes questions get closed as a duplicate, when they might not be one. A comment should be left by the close-voter for the user explaining how to get their question re-opened if the duplicate ...
5
votes
2answers
146 views

Is there a possibility to create/save a list of favorite/useful questions?

How can I create/save a list of questions/answers that are useful for me in my account, for later use?
14
votes
4answers
463 views

Should questions about using end-of-life Ubuntu releases be closed? [duplicate]

Possible Duplicate: Should we allow questions that are about releases which are considered End of Life? Should questions requesting advice using end-of-life (i.e., officially unsupported) Ubuntu ...
5
votes
1answer
139 views

Reputation decreasing automatically

My reputation was 310 some days ago. I did not down-vote anyone's answers recently and I'm quite sure that no one down-voted my answers or questions as there were no records about them in my user page....
8
votes
1answer
124 views

How is reputation shared between Meta and Ask Ubuntu?

I have been floating around on Meta occasionally, but most of the time is spent on Ask Ubuntu. When I receive upvotes or accepts on Meta, it says that I gain reputation, but it does not seem to affect ...
6
votes
1answer
258 views

How can I bump my unsolved question?

Is there a "bump" feature to move an old unsolved/unanswered question to the top of the list?
8
votes
1answer
727 views

How do I interpret this “Your question does not meet our quality standards” error?

Oops! Your question couldn't be submitted because: It does not meet our quality standards. Thats the message I'm getting while trying to post a question. I've seen it a couple times before, usually ...
16
votes
3answers
182 views

Similar background for Blockquote and Preformatted(code)

On AskUbuntu there is similar background-formatting for Blockquote text and Preformatted code text. Example-1 (with preformatted/coded text): sudo apt-get update Example-2 (with block-quoted text): ...
17
votes
1answer
431 views

Software centre image link is broken

The software centre image is often used when explaining how to install software, like this (I fixed this one on the original page): In Ubuntu 11.10 it is now possible to change the edge reveal time ...
11
votes
1answer
150 views

What does “-10 User was removed” mean?

I noticed this in my "activity drop down:" I don't particular care about losing 10 points, but it piqued my interest. What does this mean? If someone's account is deleted for some reason, their up ...
16
votes
1answer
116 views

How do I quickly find the duplicate questions I'm searching for when flagging/closing?

I don't like the search box when I'm flagging for a duplicate, because I don't know the exact names of the big questions. Even if I use very relevant keywords, the question that I want to pick is ...
12
votes
1answer
161 views

How do I invite a low rep user into chat?

It comes up in chat sometimes, so I figured I'ld post a question and answer on the thing.
13
votes
2answers
209 views

The future of the applications/software tag(s) [duplicate]

Possible Duplicate: Applications, application and software tags must die! To my mind applications, application and software is useless - there is no clear meaning to them. Some questions should ...
11
votes
0answers
596 views

What is StackExchange? Is Ask Ubuntu officially related to Ubuntu or Canonical? [duplicate]

Possible Duplicate: Is Ask Ubuntu “official” Ubuntu? What is stackexchange? is Ask Ubuntu officially related to Ubuntu/canonical? How do i subscribe for a question that I have not asked?
10
votes
2answers
235 views

What criteria should be used when considering merge candidates?

This question was prompted by the results of a normal dupe search on this question. I discovered 2 possible duplicates as listed below and my first thought was that they should be merged. Duplicate ...
7
votes
1answer
123 views

Please can we destroy the subjective tag?

The subjective tag has 12 questions. Please can it be blacklisted per The Death of Meta Tags?
7
votes
2answers
146 views

Review Audits - room for improvement

First impressions from the review audit system: I am slightly amused but more annoyed. The first two audits I got were ones that I had voted to close myself - so it was a mild form of deja vu ...
6
votes
2answers
168 views

Is a user not allowed to give the bounty to himself?

I put a bounty on a question of mine and later found a solution to that problem. I was given 0 points for the answer (obviously) but i was also not given the bounty points back when i clicked for it. ...
5
votes
1answer
113 views

Is it allowed to have multiple AU accounts, intentionally, without having them merged?

Some users might want to have multiple AskUbuntu accounts. There are a number of legitimate reasons for wanting this. I won't try to list them all but here are a few: Separate accounts for work-...
5
votes
1answer
72 views

Changing reputation; somtimes it goes up, then down again

Maybe related to the recent bug, mentioned here, but I noticed my reputation sometimes unexpectedly increases (you never know what you did :), but then goes back to what you actually should have at ...
4
votes
2answers
84 views

Duplicate or other options?

Scenario: We have an old question that is answered but is now outside our rules (eg off-topic) Somebody posts a new question which is a duplicate of the older question. What we do now ? We need to ...
4
votes
1answer
93 views

Someone deleted my answer in a duplicate post, why?

I just found out that one of my answers has been deleted. I can't find a reason for that, there are no negative comments and my solution is (almost) identical to the one proposed in the duplicate ...
3
votes
1answer
173 views

Is is possible to cancel a bounty?

Is it possible to cancel a bounty if I found the answer to my question?
12
votes
2answers
104 views

Request: Burnination and Blacklisting of [error] tag

One of the most overly used tags in the site is error. In almost every case, there are many other tags which are far more descriptive. All 303 questions using that tag aside, I believe the tag ...
11
votes
1answer
183 views

Who downvoted my question/answer on Ask Ubuntu?

Can I know who down voted my question/answer on Ask Ubuntu so that I can ask him the reason for it?
10
votes
1answer
134 views

What does the golden dot after the username in close banners represent?

Users usually don't have any extra symbol after their names. Only moderators have the diamond symbol. But today I saw a golden dot after a name on a close banner of a question. What is this and who ...
4
votes
1answer
213 views

AskUbuntu pages are returning an error when connected to Opera's built in VPN

The issue is simple. When I navigate to: Why do pages not load in any browser after updating Ubuntu 12.04? I can load it as expected. When I toggle on Opera's built in VPN I get: Page Not Found We'...
17
votes
2answers
450 views

Get rid of Windows answers?

Isn't it time to get rid of this answer and enforce the policy of closing Windows questions, here, here, ... as off-topic? I'd rather leave a comment "We're sorry, but this site is all about Ubuntu ...
12
votes
1answer
145 views

What is the purpose of favoriting questions?

It shows no increase in reputation of the asker, what is the purpose of being able to favorite questions? (clicking the star)
11
votes
1answer
128 views

What is a disputed flag?

Marco Ceppi just told me that moderators can't dispute flags, and I would like to know who can and what is it for? If moderators can't use it who can? for an example I have 8 disputed flags.
11
votes
1answer
290 views

How do I migrate from Google login to Launchpad login?

I have tried logging in with my Launchpad ID. But it shows me as a totally new user, with rep of 0. I don't want to lose the rep I have here. Thank you.
9
votes
1answer
425 views

How to watch for hidden gems?

In late answers review I found a helping notice as: This is a new user's answer to an old question. Watch for hidden gems, non-answers, and spam I understand what non-answers and spam refers to, ...
8
votes
1answer
272 views

Does it make sense to flag non-English questions?

I think that the scope of a flag is to make moderators aware of content that request their intervention. And also I think that this site really only support English. Now, some of moderators can find ...
7
votes
1answer
137 views

Blacklist the linux tag?

I don't see any use for the linux tag. It would seem to me that the only valid uses are when it is used instead of the kernel tag.
5
votes
3answers
454 views

How do I add images to posts?

How do I add images to a question, answer or comment. When I press Images on the top panel it says something like "Images are exactly like links..." and suggests adding the link to the image. But what ...
4
votes
1answer
124 views

Attention: some of your recent flags have been declined - please review them before flagging this post!

I get the "Attention: some of your recent flags have been declined - please review them before flagging this post!" And I did review and yes, some of my SPAM flags were declined after which I flagged ...
4
votes
2answers
149 views

Why doesn't Ask Ubuntu's calendar match my calendar

My computer shows that it's still Monday the 19th, but Ask Ubuntu does not show me on site today, but shows me tomorrow. Is there another setting I need to set on my computer? I don't remember or ...
3
votes
0answers
137 views

Could we get rid of all unuseful tags? (Tags that alone can't be)

Lets check this: http://data.stackexchange.com/ubuntu/query/146225/what-tag-is-most-common-for-first-posts Well, someone see the problem? I do. The version specific tags and a bunch of overly ...
3
votes
1answer
47 views

Why I can't initiate a bounty

I want to initiate a bounty for one of my question Link here and as per FAQ the question should be atleast 2 days old. Now the question is more than 2 days old and I still cannot initiate a bounty. ...
3
votes
1answer
89 views

Duplicate circle?

I was just casting a duplicate close vote on this question when I got this notice: What does it mean and how should I proceed?
3
votes
2answers
93 views

Asking questions about third-party applications running on Ubuntu

In the past when I have asked how to achieve a particular thing using a third-party application on Ubuntu, I have often come across users like here for instance that say that it has nothing to do with ...