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Questions tagged [support]

You need help with the use of one or more of the site's features.

9
votes
3answers
183 views

What should we do with answers only saying what not to do and advising readers to follow another answer instead

In this answer the user is sharing his experience of what not to do and says to follow the existing accepted answer. IMHO this is a partial answer at best and not an answer at worst, but the OP has a ...
6
votes
1answer
135 views

Reopen a question closed as a duplicate of 3 different ones?

So this question has been closed as a duplicate of 3 different questions and their answers, but IMHO none of them really answer the original question: they're just related... Is it appropriate to ...
7
votes
1answer
86 views

What are the remaining options for popular/active questions that are closed?

This question Which type of VirtualBox networking should I use? is highly voted and quite popular. It seems to be the first source of information when searching for the specific topic on search engine....
6
votes
1answer
219 views

Could anyone explain me why my question was deleted?

I asked a question on askubuntu.com. (https://askubuntu.com/questions/1111486/upgrade-from-16-04-to-18-04-broke-apt) First it was put on hold, because it was too broad. So I edited my question to make ...
-1
votes
1answer
57 views

Could somebody remove the “duplicate” mark that was wrongly applied to my question?

My question is clearly not a duplicate of this other one, because the solutions are completely different. Could somebody remove the [duplicate] mark?
6
votes
2answers
345 views

Why is this not a good question?

I have a question about my Ask Ubuntu post: I don't know how I ended up here but what is ubuntu? Why is this not a good question? Update: here is the deleted post for those who can't see it:
5
votes
1answer
161 views

Should questions closed here and then posted in another SE site be flagged for deletion?

For example, Errors where encountered while processing and mint is weird - Linux mint [on hold] has been put on hold as off-topic. The poster then posted here. Should such questions be flagged for ...
9
votes
1answer
56 views

What is the red circle on my review icon?

Today a red circle appeared on my review icon, but I don't know what it is. Nothing else has changed. Can anyone explain?
5
votes
1answer
43 views

“Very low quality” vs “should be closed ---> unclear what you're asking” flags

I can't really understand when I should use one flag or the other, for example on this question. Both of those flags seem to imply that a question is poorly written and should be removed, so why are ...
4
votes
2answers
71 views

Why is it still possible to log in to Ask Ubuntu with my old email address after I added a new one?

In my profile I went to Edit Profile & Settings > Edit Email Settings I entered a new email address I want to use to log in. Why is it still possible to log in with the old email address?
4
votes
1answer
88 views

when addressing to user in comments - @user as it is or without spaces?? example @Abcd E F or @AbcdEF?

I am confused while addressing the user in comments.. if the user name for example "Abcd E F" How do I address it, @Abcd E F or @AbcdEF ??
12
votes
1answer
220 views

Is there a policy on the use of emojis or emoticons?

Is there any policy on the use of emojis or emoticons? Examples: Can't login with my PIN password in Ubuntu 18.10 In https://askubuntu.com/posts/1105109/revisions it was part of the code until ...
4
votes
1answer
38 views

pasting into stack exchange editor

I want to add the contents of an rc file to my question.when I paste it it looks fine in the editor but appears in my post with the formatting all wrong. on my end Ive used gedit and gvim and the ...
7
votes
1answer
64 views

Has code formatting been “enhanced” after a recent update to this site's appearance?

I'm seeing code text with a variety of colors. Two recent examples: installing kubuntu-desktop failed during 18.04 upgrade Bash file automation In this image taken from the first one, there's text ...
11
votes
1answer
133 views

What does it take to get suspended?

I've seen quite a few experienced veterans getting suspended recently on Ask Ubuntu... As I'm an old, grouchy, grumpy, cranky geek, I'm starting to get worried... Is this a new script running that ...
8
votes
2answers
100 views

What's the least annoying for moderators: pinging or flagging?

I always feel bad when flagging something for moderator attention, because it's never important: So what's the least annoying: flagging pinging in chat ?
0
votes
1answer
108 views

Remove the Reject mention

Remove "reject" in this suggested edit I just wanted to add extra information, that if the keys for addition division etc. are to be used, the right Unicode has to be chosen
-7
votes
1answer
154 views

Why is Ask Ubuntu set up to discourage users from participating?

For a while now I have noticed Ask Ubuntu has a system of PFO in place. The system I have experienced does not allow me to post or answer questions unless I have 50 reputation points. The system ...
7
votes
1answer
121 views

Will I still get +2 for editing questions and answers after I reach 2000 reputation?

I have been active on Ubuntu for one year... I am about to achieve 2000 reputation. At the moment, with reputation 1658, all my edits are peer reviewed and once they are accepted, I am getting a ...
7
votes
3answers
288 views

What is required to become a moderator?

I can see some moderators editing posts here... These moderators have little reputation points such as 100 approx. and few silver and bronze badges. I wish to know what it takes to be a moderator on ...
15
votes
1answer
400 views

Is it OK if I call on a high reputation user on part of my answer if it seems difficult from that point?

I have an answer on which the new user who posted the question requires further help though they have accepted the answer... But it turns out I am short of some knowledge in the case. Can I, for ...
6
votes
1answer
65 views

There is something wrong with backslash (“\”) behaviour in comments

I was writing comment to the question(about Samba, so it uses UNC with backslashes). The source code of my comment: On Linux you should use `//` instead of `\\`. On Windows you should use only `\\`. ...
12
votes
1answer
149 views

Is it correct that search on AskUbuntu ignores code blocks and inline codes?

Sometimes I want to search posts which mention some-command-name by using `some-command-name` formatting or maybe also multi-line code blocks (<pre>, <code> or Ctrl+K). As of today the ...
8
votes
3answers
189 views

What's the relationship between Ubuntu, Ask Ubuntu and Stack Exchange?

Is ask Ubuntu a site to ask questions about Ubuntu, a certain piece of software? Or is it just like for asking any type of questions? Or is it a sub-category of Stack Exchange which is the main site? ...
4
votes
1answer
131 views

Reputation points and badges not incremented

My reputation points and badges suddenly stopped increasing on Ask Ubuntu... I have done some reviews today and I was also supposed to be awarded a gold badge for editing 500 posts. This started ...
13
votes
1answer
217 views

Should the copy.com tag be removed?

It currently has no watchers. At this time, there are 13 questions tagged with copy.com. copy.com has been discontinued. I saw it in this recent question: compare and move a file from one directory ...
2
votes
1answer
95 views

Lots of Oops errors when clicking internal links

I'm getting lots of oops errors when clicking internal links (link from one question to another on AU) E.G. in this question clicking the link for the duplicate here gives me an Oops reliably... Is ...
-12
votes
1answer
124 views

Is there any mechanism to block trolls from harassing you?

I have a question about my Ask Ubuntu post: Backup for Cloud Email Is there any mechanism to block trolls from harassing you? I asked my first question (linked above) and it's infested by someone ...
4
votes
1answer
106 views

Not getting some of the comment and badge notifications

Comments Notifications: I recently commented on this post. Earlier whenever I used to comment on a post and get a reply from OP just after my comment even without mentioning my name, I used to get ...
0
votes
2answers
101 views

How do I delete my user profile? [duplicate]

If I'd like my user profile deleted, who would be able to process such a request?
2
votes
1answer
58 views

Question put on hold as off-topic but maybe spam?

Can anyone provide me high PR rank guest posting sites for SEO activity? has been put on hold but I feel it's a form of spam via the user profile. I clearly remember a previous post by the same user ...
6
votes
1answer
93 views

How do tag subscriptions work?

I know I can hover over a tag and click on subscribe. It then says I get an email. In the email it says I should confirm. When I click the link (https://stackexchange.com/filters/email-confirm/<...
8
votes
2answers
91 views

How can I report user profile as inappropriate?

Is there a way to report a user based on their profile? I found a user whose profile description is clearly promoting a strip club as is their profile pic. I'm looking to report them based on their ...
3
votes
3answers
109 views

How can I move my own question to another site?

I believe my question belongs on another Stack Exchange site, such as Super User. But, there isn't an option to do so, and it's not getting enough views for a moderator to move it. What can I do?
2
votes
1answer
76 views

Can't log in to Ask Ubuntu from my new computer - works fine on the old one

I tried to connect to Ask Ubuntu on my new computer but my email and password in the Login Mask just "froze" and nothing happened, I then tried the forgotten password business and received an email ...
4
votes
1answer
66 views

Lost access to e-mail account used to register in askubuntu

I have four e-mails one each in google, microsoft, yahoo and yandex and all four have two step verification using mobile apps enabled. I have registered in my askubuntu account using my yandex e-mail. ...
6
votes
1answer
108 views

LQP queue recanting recommendations

I recommended deletion on this answer which the user then edited to improve his answer based on the review. How can I recant that review and cancel the delete recommendation?
0
votes
0answers
80 views

Text distortion on askubuntu and seamonkey

I am still getting some text distortion. Ubuntu Mate 18.04 Desktop site using Seamonkey. Is there a fix?
-3
votes
2answers
132 views

Can I get 5 rep change for an upvote on -an answer-?

Don't get me wrong, I always enjoy the rep, but today made me curious, I got five reps for an upvote on an answer, and ten on the same day: Can't remember this ever happened to me before. Tiny bug?
2
votes
1answer
62 views

Review (LQ): whats up with “New Contributor”?

While reviewing the LQ queue I was presented with something new: What is the purpose of the "New contributor" accompanied by a waving hand? Why is it shown with someone who has already 99 points? ...
4
votes
1answer
77 views

When reviewing answers, how can I view other answers for the post?

I was clearing the late posts, and there was an answer that was a correct answer to the question, so I hit "no action needed". Turns out it was one of the "test" reviews. This question was already ...
3
votes
1answer
46 views

How can I add videos to my questions?

How can I send a video to you to show what's going on when I'm logging on Ubuntu 18.04? I have a problem that involves a sequence of events and I need to show a video to explain the problem.
13
votes
1answer
156 views

Can't format question properly because of character limit

I have a problem with editing this question: Upgrade to 18.04, now sudo apt-get upgrade produces loads of insserv errors OP didn't format the terminal output (which as you can see, is really long), ...
6
votes
1answer
58 views

Why does an answer appear in “faded” text?

An accepted answer with three downvotes (now deleted) appeared "faded" but when my mouse pointer hovered over the answer, the text appeared normal. What does the faded text signify?
0
votes
1answer
30 views

Last post not in recent inbox messages

My last post does not show up in my recent inbox messages. But it does show up in a search. Does it only show up if it has had replies?
-13
votes
2answers
136 views

Can we please stop telling people to use “apt-get” when simply “apt” accomplishes the same thing? [closed]

It's just bad advice to give to tell people to type in longer codes than are necessary. Think of all the wasted seconds spent typing that extra -get that could be spent on other things. Yes, some apt ...
5
votes
1answer
43 views

Reputation requirement for a self answer?

I have a question on AskUbuntu which I managed to solve myself with some guidance from another user, He suggested that I self answer my question and provided this link as reference: https://askubuntu....
2
votes
1answer
27 views

Coloured Text to highlight emphasis

In this post, the op has used colour to highlight aspects of his question to very good effect. How is that achieved? I can't seem to find a reference as to how it is done and the menu bar at the head ...
-3
votes
1answer
35 views

Can not find Edit help

I looked in the help center but could find no listing for help in editing. Can someone point me the way?
9
votes
1answer
75 views

How to search AU for a string containing “$”?

Today I tried to search for this answer, but the only thing I could remember from it was $_, so I tried to search for this term: https://askubuntu.com/search?q=%24_ To my surprise the result page ...