I tried to post a question about the WiFi icon and menu that vanished after going from Ubuntu MATE 17.10 to Ubuntu MATE 18.04.

The web page demanded that I include data on my hardware even though this is a software issue. I still have full internet connectivity. Just the icon and menu are missing.

I added the hardware info but the web page ignored it an demanded it again. What good is Ask Ubuntu when it will not allow me to ask a question?

  • 1
    What web page are you talking of? https://askubuntu.com/questions/ask does not force you to include data on your hardware, as you can see in most of the questions here - including your own present one. You are required to select tags describing your question, but those are not necessarily on hardware.
    – muclux
    May 24, 2018 at 5:52
  • 1
    You're wrong. A yellow pop-up appears to the right demanding hardware information and prevents submission. May 24, 2018 at 19:44
  • 2
    Possible duplicate of Tag Warning Is Now Live for "Wireless"
    – muru
    May 30, 2018 at 23:47
  • 1
    The site is not smart enough to detect your hardware information (alas, we get many questions about wireless that lack hardware info and are therefore unanswerable, and we do need your hardware info for this) so the popup is not preventing submission. If you can't post your question, something else is stopping you.
    – Zanna Mod
    May 31, 2018 at 5:42
  • 1
    Do we really close a user’s complaint tagged discussion as a duplicate of the unanswered feature announcement here? o_O
    – dessert
    May 31, 2018 at 6:22

2 Answers 2


Don't fight the system, adapt to it.

  • Your question is about the interface, wifi icon and the top panel.
  • The system wants you to include hardware information when it thinks you are asking about a problem regarding wireless and it does that by checking for the tag "wireless". That is to prevent questions like "my wireless does not work. help me". Nothing to go on, a waste of time for all of us, including the person asking the question.

So the answer is pretty simple: do not mention wireless or use tags pointing to a problem with wireless. Mention the interface, gui in use: gdm3/unity, top panel, missing wi-fi icon. Things like that.

  • If wireless is not about wireless in general, but rather hardware-related stuff, then the tag info should be corrected. Currently it reads Questions about using Wireless connections in Ubuntu. – a question about the WiFi menu is a perfect match.
    – dessert
    May 31, 2018 at 8:03
  • The tag suggests it is related to the connection created when using wireless. So driver, network manager, settings for encryption. "Questions about using Wireless connections in Ubuntu. – a question about the WiFi menu is a perfect match. " The wifi icon has not really anything to do with the "Wireless connections" itself. It is a handy shortcut to wireless options. Nothing more.
    – Rinzwind
    May 31, 2018 at 8:23
  • @dessert are that icon and menu just for wireless connections? The equivalents in Unity or GNOME are for networking in general.
    – muru
    Jun 1, 2018 at 1:11


Wireless is very complex, so please ask your question again on the main site but add all the info as per this Q&A and post a screenshot of what it looks like now and the best of the best will then review your question again and ensure you add the tag as well.

Sorry about this...


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