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I flagged something as off-topic. Twenty hours on, that flag is still active.

I know mods are volunteers (and so on), but I would like to know why this flag is still pending only if the reason isn't mod unavailable.

If there is some other reason and I am educated about it, I may not flag badly in future.

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    As Braiam said below, moderators don't see close flags. They go into the close vote queue and that takes a long time to go through (usually).
    – Seth
    Mar 30, 2014 at 3:06

2 Answers 2

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Flags aren't handled by moderators anymore. Any flag to close a question is added to the Close queue immediately and the flag isn't marked as helpful until someone casts a close votes, or all reviewers consider to leave the question open, in which case it's marked as declined.

The review queue has a backlog and reviewers are dealing with them.

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  • Flags are marked as "declined" only if a ♦ moderator declines it. In case the flag gets declined based on the judgement of community users (3k+, 10k+ and 20k+) it is marked as "disputed".
    – Aditya
    Mar 30, 2014 at 7:36
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There are two different types of flags that one can raise:

  1. Moderator-only flags which can only be seen and handled by moderators.

    These age-away/expire based on guidelines given in the following question:

  2. Review flags which go to their respective review-queues (low quality, close/duplicate).

    Only canonical migration flags expire. Since, Ask Ubuntu doesn't have any canonical migration target (as of now), it is irrelevant for us.

Based on my experience, most of the flags get handled within a couple of hours. However, in case of Review flags it can stretch to a couple of weeks. And, in case of Moderator-only flags which might require some investigation it can stretch to a couple of days.

As to your belief that since the flag is taking time to be handled, you might have raised a bad flag — don't worry about it. If a flag is taking time to be handled, it generally indicates that you have raised a good flag. I would leave its interpretation upto you :-)

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