Timeline for Closed, Duplicate or On-Hold questions are tagged with much ease on Askubuntu.com!
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5 events
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| Apr 25, 2014 at 22:57 | comment | added | Taz D. | Speaking of Canonical-Ubuntu --> When you click the Ubuntu official page it gets you straight to Get Ubuntu for cloud (have heard about cloud computing but have no idea how it works), and it gets worse once you try to find some useful info about Ubuntu OS itself. Mostly big words with absolute no technical details. Finding the support page isn't easy either, and this can only mean one thing, Canonical devs are very sure of themselves and have come to believe that Ubuntu is actually a well-known brand all over the world, and that is not true statistically speaking. | |
| Apr 25, 2014 at 21:51 | comment | added | Taz D. | Yes, using a search engine is helpful for being able to deal with your own issues and finding a solution for your problem. The thing is that many Ubuntu users, myself included, can't use English with ease and sometimes we get confused when it comes to enter the keywords for a specific problem. Fortunately, Ubuntu benefits from technical support in many languages but this isn't always useful for finding a solution. 'AskUbuntu' uses English, and English is the second language most users will try once they are not satisfied with the answers provided by a search engine in their native language. | |
| Apr 25, 2014 at 15:38 | comment | added | Jez W | @floppy I don't see any gulf between "easily Googleable database of answers" and "full support". One of the cornerstones of this site is that people put in at least some effort to research a possible answer to their question before asking it again, and it should not be assumed that the average home user will be unable to do this. Besides, this site isn't a professional support site by any stretch - I know Ubuntu itself points here from time to time, but very many users [I hesitate to say "a majority", but I'm certainly among these] are not affiliated with Canonical or Ubuntu in any way. | |
| Apr 25, 2014 at 13:11 | comment | added | Taz D. | I suppose that if I were you I would give the same answer. But I am not you, I know very few things about Linux. Ubuntu claims to be an operating system aimed at the home users and also business and developers. Once you decide to enter the home users market things become a little more complicated because home users will expect full support for their new operating system. Charge them for getting professional support or don't but it is a fact that they won't be able, at least half of them, to solve their problems in any other way than reinstalling Ubuntu again and again once they get stuck. | |
| Apr 25, 2014 at 12:26 | history | answered | Rinzwind | CC BY-SA 3.0 |