Give us a link, and we will re-open the question if it really doesn't answer yours.
A bunch of people deciding it is a duplicate closes a question. Another bunch can come in and say it is not, and reopen it.
EDIT:
I found your question hereI found your question here.
The duplicate status is correct, in the sense the question is the same, but if the answer doesn't work, you have every right to request a re-open. I just cast my vote.