Timeline for What's wrong, Ask Ubuntu?: The "Tech Support" Impression
Current License: CC BY-SA 3.0
15 events
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| Jun 12, 2020 at 14:35 | history | edited | CommunityBot |
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| Feb 19, 2014 at 16:05 | comment | added | henry | Wow, what a post. I wouldn't have the patience to type it up all that nicely. :) Well, since the general support nature of this site is so ubiquitous, I think you are even too soft on the user who submit a poor effort question. Usually people/mods always ask for steps already taken, system specs, partitioning details... well, whatever is needed, right. I actually got accustomed to mods closing help requests in another forum, because doing the "Alright, please post the output of xyz, then go to Hardware, then..."-thing for the umpteenth time, it'll wear you out. | |
| Feb 17, 2014 at 5:32 | comment | added | Braiam | I think that to see this live you should ask a feature-request question in meta. I recommend you separating each proposal in a separated Q. | |
| Feb 14, 2014 at 1:10 | comment | added | Richard | Upvotes are nice and everything, but what are the chances we'll actually see a change? | |
| Feb 14, 2014 at 1:07 | comment | added | Richard | @TrailRider Nah, I was asking, who should we contact to make it happen? Who implements these kinds of changes in the site? | |
| Feb 14, 2014 at 0:59 | comment | added | TrailRider | ummm, I have no Idea about the how that is way above my level of experience, I was just putting in my 2 cents(it might be more like 1.5 cents) only barely literate when it comes to something like that(and not at all in regards to html coding) (but I am a good cook, does that count for anything???) | |
| Feb 14, 2014 at 0:45 | history | edited | Richard | CC BY-SA 3.0 |
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| Feb 14, 2014 at 0:39 | comment | added | Richard | @TrailRider Yes, that'd be another great solution because most of the low quality questions are by 1-reps. They come to the site intending to ask one question, and they do it incorrectly. We would have to ensure the box has good info, of course. But again - how would we go about making all this actually happen? | |
| Feb 14, 2014 at 0:36 | comment | added | TrailRider | Well thought out and excellently stated....another possibility is a "pop over" informational box that would come up and gray out the rest of the screen that replaces or reinforces the info box to the right. (this would be like the one that omgubuntu.co.uk has. it only shows up the first time you visit the site or if you clean your cookies, and goes away if you click the screen behind it) | |
| Feb 13, 2014 at 19:57 | history | edited | Richard | CC BY-SA 3.0 |
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| Feb 13, 2014 at 11:56 | history | edited | Richard | CC BY-SA 3.0 |
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| Feb 13, 2014 at 11:48 | comment | added | Richard | Yeah, that's what I was talking about. While it seems to be designed to help us better fit our new image as tech support rather than erase it, it is a good way of doing that if that's the direction we want to go... | |
| Feb 13, 2014 at 9:40 | comment | added | kiri | Are you possibly thinking of this wizard by Oli? It seems to be a good idea in theory, but I'm not sure how active or maintained it is now. | |
| Feb 13, 2014 at 2:36 | comment | added | Richard | How we would propose these changes is a different matter, but it is my hope we can push some things like this forward and save the community lots of energy spent doing "clean-up work". | |
| Feb 13, 2014 at 2:34 | history | answered | Richard | CC BY-SA 3.0 |