Timeline for We should start reviewing more regularly
Current License: CC BY-SA 3.0
16 events
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| Apr 13, 2017 at 12:25 | history | edited | CommunityBot |
replaced http://askubuntu.com/ with https://askubuntu.com/
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| Sep 3, 2012 at 17:58 | comment | added | Jorge Castro | Hmm, ok so maybe instead of "cleaning up old questions" as clean up we should just encourage people to review questions, which will lead to voting and answering and so on. | |
| Sep 3, 2012 at 17:55 | comment | added | Jorge Castro | Well, for me, when I review it's not just closing, it's also voting for existing answers and editing (and answering if I can), which does bump questions back to the front page. | |
| Sep 3, 2012 at 15:24 | comment | added | Oli Mod | Yeah we're not bad at review but that doesn't turn into answers. My point is by the time a lot of hardware questions are ready to answer, they're multiple pages deep and that's too late to get useful views. If we can improve the process before the question is posted so the question can be answered as soon as it hits the site, it might have a chance. Plus it saves a lot of manual review work. | |
| Sep 3, 2012 at 15:15 | comment | added | Jorge Castro | I try to review incoming questions as they come in and it's difficult to get a person to even edit their question with the information we need, so on that front there's not much we can do. Do a search for questions with the "we need more info" pro forma comment that have no answers and you'll find a bunch. | |
| Sep 3, 2012 at 13:05 | comment | added | jokerdino Mod | Yes, you did sir. I must have been running low on caffeine. | |
| Sep 3, 2012 at 13:01 | comment | added | Oli Mod | @jokerdino I did suggest three things in my answer: improve the questions which are often awful, draw more people in from the wider Ubuntu community and improve ourselves by not being lazy. | |
| Sep 3, 2012 at 12:06 | comment | added | jokerdino Mod | How do you suggest we fix this? While answering questions is a far more viable and sustainable idea in the long run than cleaning up abandonware, I am afraid we don't exactly have a decent plan to tackle this issue. I am eager to listen to your ideas. | |
| Sep 3, 2012 at 11:56 | comment | added | jokerdino Mod | I was just using that data query to put forth the idea that we don't have enough personnel to answer questions. Don't read too much into it. :) And if you could finish that script up soon-ish, it would be really awesome. | |
| Sep 3, 2012 at 11:53 | comment | added | Oli Mod | But my main point (to go back to your first post) is we can't accept the fact that we get more questions than answers. We need to fix this or we cause massive cleanup issues later on (and fail our users who need help). | |
| Sep 3, 2012 at 11:52 | comment | added | Oli Mod | Yeah I've suggested something similar. More than that, I've suggested a way in which it can be implemented without requiring SE to rip the whole submission process up. Somebody could write some javascript that looked at the tags when the user clicks submit. It could them pop up a dialogue with the required questions, take the new input, shove that onto the body of the post (with formatting) and then submit the question. That javascript file could then just be included in our theme. Nice and simple :) | |
| Sep 3, 2012 at 11:49 | comment | added | jokerdino Mod | Compared to Super User, Ask Ubuntu has lesser moderators and high rep users but we end up doing far more than what they are doing. We get more questions and answers every day than them but we don't essentially have enough personnel. One idea might be to get the developers to follow their specific tags and answer the questions. ObsessiveFOSS suggested the idea of having prompt questions depending on the tags but was convincingly shot down with points that SE system will not be amended for the specific needs of our site. | |
| Sep 3, 2012 at 11:49 | comment | added | Oli Mod | I'm not sure I'd rely your stats link. We have plenty of people who come here and ask one question just as we have people who come here and answer multiple. Counting the deficit between groups of users doesn't show the problem (how many questions are going unanswered). | |
| Sep 3, 2012 at 11:38 | comment | added | jokerdino Mod | While you bring up valid points for discussion, we (Ask Ubuntu) generally don't have sufficient number of people answering all of the questions. The number of people asking questions have always outnumbered those who are answering. Those of us who spend time answering now have to deal with the extra number of questions. Unless there is some incentive to answer questions, I am afraid many people would never bother to do anything other than ask even more questions. | |
| Sep 3, 2012 at 10:57 | history | edited | OliMod | CC BY-SA 3.0 |
added 177 characters in body
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| Sep 3, 2012 at 10:43 | history | answered | OliMod | CC BY-SA 3.0 |