Timeline for How should we handle support requests in the Ask Ubuntu General Room?
Current License: CC BY-SA 3.0
3 events
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| Jan 31, 2012 at 20:45 | comment | added | Marco Ceppi Mod | @JacobJohanEdwards We had discussed this - but as it turns out people simply flock to the room with the most people. In circumstances where one topic becomes too noisy it's usually split off into a different room. Otherwise a Support room might remain idle and we may miss the chance to help a user out :) | |
| Jan 31, 2012 at 20:41 | comment | added | Jjed | That's so, but shouldn't support be happening in some channel other than the GR (eg "Discussion between FOO and BAR")? | |
| Jan 31, 2012 at 20:31 | history | answered | Marco CeppiMod | CC BY-SA 3.0 |