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Jorge Castro
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I know, I know, I always put out a warning, but release time is usually when more users start using Ubuntu and as a bonus this time Ask Ubuntu is featured in the Ubuntu installer slider show:

enter image description here

Some tips for helping when the site gets busy:

  • Lots of new attention and traffic means it's usually an influx of duplicate questions, especially the easy ones, so keep an eye out for dupes.
  • Some users don't write descriptive questions, editing as they come in is very useful and helps point people in the right direction. No one wants to read an entire page of "ubuntu 11.10 firefox problem" style questions.
  • When we're really busy sometimes people stumble over each other on the brand new incoming questions -- I hit pages 2-3 during the release to find questions that might have been bumped off too soon.
  • Check out these pro forma comments, they help when trying to guide new users.

Who knows, this might lead to a nice influx of new users, so good luck everyone, I get the feeling we're going to be busy!

I know, I know, I always put out a warning, but release time is usually when more users start using Ubuntu and as a bonus this time Ask Ubuntu is featured in the Ubuntu installer slider show:

enter image description here

Some tips for helping when the site gets busy:

  • Lots of new attention and traffic means it's usually an influx of duplicate questions, especially the easy ones, so keep an eye out for dupes.
  • Some users don't write descriptive questions, editing as they come in is very useful and helps point people in the right direction. No one wants to read an entire page of "ubuntu 11.10 firefox problem" style questions.
  • When we're really busy sometimes people stumble over each other on the brand new incoming questions -- I hit pages 2-3 during the release to find questions that might have been bumped off too soon.

Who knows, this might lead to a nice influx of new users, so good luck everyone, I get the feeling we're going to be busy!

I know, I know, I always put out a warning, but release time is usually when more users start using Ubuntu and as a bonus this time Ask Ubuntu is featured in the Ubuntu installer slider show:

enter image description here

Some tips for helping when the site gets busy:

  • Lots of new attention and traffic means it's usually an influx of duplicate questions, especially the easy ones, so keep an eye out for dupes.
  • Some users don't write descriptive questions, editing as they come in is very useful and helps point people in the right direction. No one wants to read an entire page of "ubuntu 11.10 firefox problem" style questions.
  • When we're really busy sometimes people stumble over each other on the brand new incoming questions -- I hit pages 2-3 during the release to find questions that might have been bumped off too soon.
  • Check out these pro forma comments, they help when trying to guide new users.

Who knows, this might lead to a nice influx of new users, so good luck everyone, I get the feeling we're going to be busy!

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Jorge Castro
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Jorge Castro
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Jorge Castro
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Jorge Castro
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Tweeted twitter.com/#!/StackUbuntu/status/117176743680425984
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Jorge Castro
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Jorge Castro
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