Questions tagged [support]

You need help with the use of one or more of the site's features.

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4 votes
1 answer
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Has policy on downvotes changed?

I have been an on-and-off user of AskUbuntu for 10 years. Coming back this year I notice that the majority of questions on the front page have a -1, often already within the hour after they are asked....
zwets's user avatar
  • 12.3k
7 votes
1 answer
176 views

Why does the site attack people seeking help?

I have technical problems i can't solve, and instead of providing help, I've been attacked. People complain that they don't like my questions, they troll all my content to down vote it, and now I've ...
Liberated's user avatar
  • 264
1 vote
0 answers
67 views

Why can't I login into Ask Ubuntu with launchpad anymore?

I do have an Ubuntu Launchpad account (still works, e.g. for reporting bugs, etc.) and I used to use it to login into Ask Ubuntu as well. For some months now, I can't login into Ask Ubuntu anymore. ...
Hadmut Danisch's user avatar
2 votes
1 answer
37 views

Possible undelete of answer?

I was browsing around since I just added TPM to my older motherboard and I wanted to check the full version. While browsing I stumbled across https://askubuntu.com/a/1415651/231142 where it is ...
Terrance's user avatar
  • 41.5k
5 votes
1 answer
54 views

Can we limit searches by date?

I'm trying to figure out what my weather and world clock options are on my new laptop. Most of the posts I am surfacing about weather indicators are about weather-indicator which hasn't been updated ...
Amanda's user avatar
  • 9,333
8 votes
1 answer
113 views

I need guidance for downvoted question without feedback

I recently posted a question titled Slow Simulated Typing Speed in Ubuntu When Using Nonprintable Characters on Ask Ubuntu. The question was about an issue I’ve encountered in Ubuntu related to the ...
s0ne's user avatar
  • 111
1 vote
1 answer
111 views

Could you recommend a website for uploading files for others to download?

I have a 500 MB epub file and would like to include it in a post asking about some problem of processing it. I can't use Google Drive, Microsoft One Drive, Dropbox, Archive.org, and more, so I would ...
Tim's user avatar
  • 25.1k
9 votes
1 answer
157 views

How can I scrape my own content efficiently?

All the answers that I published here demanded many hours of invested time, and I figured that if I wanted to carry out many of those actions today, I would need reminders about exact details. Until ...
Levente's user avatar
  • 3,953
0 votes
0 answers
204 views

Why does Stack Exchange ask about cookies on every screen? [closed]

Every time I open a page on Stack Exchange it wants me to accept all cookies: By clicking “Accept all cookies”, you agree Stack Exchange can store cookies on your device and disclose information in ...
Chelmite's user avatar
  • 1,185
7 votes
1 answer
103 views

List of "languages" to be used in "preformatted" code blocks for "Syntax Highlighting"

When I enter a "preformatted" code block in a body of Q or A, I have the option to specify the language of this code like this: ```bash #!/bin/bash echo "something" sleep 10 exit ``...
FedKad's user avatar
  • 10.4k
2 votes
2 answers
84 views

My recent unanswered question needs a rewrite - should I leave old one, edit old one, or something else?

Re. Surprisingly massive slowdown with CLI PHP(8.0/8.1/8.2) over NFS on 22.04.2 This has no answers. Over the last week, our team has actually eliminated several false positives - mainly that this has ...
Konchog's user avatar
  • 91
5 votes
1 answer
62 views

Searchbox during flagging inept results

I often have the problem when I flag something as duplicate and try to search in this searchbox I get no hits. But when I use the same keywords in my google search I find what I'm after. With search ...
nobody's user avatar
  • 5,387
3 votes
1 answer
105 views

Why are new users not allowed to post images below 10 reputation?

I am somewhat of an active user of Ask Ubuntu. As I've been editing other peoples' posts (to improve them or something else) I've noticed a pattern... Users with below a 100 reputation used links to ...
Rishon_JR's user avatar
  • 1,013
2 votes
2 answers
105 views

How to undo an edit to a question?

I recently asked a question at Ask Ubuntu. Two days later, after checking up on it I find that somebody has edited my question. I disagree with the edits made and want to have those edits undone. How ...
Jan's user avatar
  • 199
0 votes
0 answers
66 views

How do I log out of "Ask Ubuntu"? [duplicate]

There is no good Tag for this -- maybe I'm in the wrong place. I can't figure out how to log out of Ask Ubuntu. Where is the log out icon or selection located. I think I've looked in all the normal ...
Audry Leigh's user avatar
11 votes
4 answers
338 views

How to detect AI-generated answers?

AI generated answers are banned from Ask Ubuntu. But how can I recognise them?
nobody's user avatar
  • 5,387
2 votes
1 answer
49 views

I asked a question and got a great answer -- but I can't seem to mark it as answered

I asked a question, Grub forcing me to boot from flash drive and rapidly got a great answer that solved the problem. I upvoted the answer, but there's no check mark for me to mark that I accepted the ...
William Oliver's user avatar
0 votes
1 answer
83 views

Change login name containing my email adress

In 2016 I created an Ask Ubuntu account with a login containing my email adress. I recently changed my email, how can I change to a new login name without losing my Ask Ubuntu history?
Newbie's user avatar
  • 731
3 votes
1 answer
135 views

Why did the askubuntu team remove this?

I was just seeing the snapshots of the old askubuntu site from Wayback machine, and when I clicked the "Ask Question" button, I saw this: Why did they remove this? I'm just curious. it ...
Rishon_JR's user avatar
  • 1,013
4 votes
1 answer
82 views

Why do some questions show with a yellow background?

I suspect I'm missing something really obvious (and might have to delete this question in embarrassment!). I can't see the reason why some questions have a yellow background (e.g. see below from ...
Will's user avatar
  • 2,282
5 votes
2 answers
332 views

How should I paste from my terminal?

I am aware of the editing help topic, but I'm still not sure how I am supposed to format the text I copy/pasted from my terminal. I want to be able to share these details from my terminal and I want ...
Nmath's user avatar
  • 12.3k
2 votes
1 answer
64 views

Why "Your question could not be submitted."

I am trying to submit a question. I have spent a lot of effort trying to be clear. I like to make icons containing text. They are 240x240 pixels. However, when I put them on my desktop, the icons are ...
fixit7's user avatar
  • 3,117
4 votes
1 answer
55 views

How can I read answers to the related questions that appear when I'm drafting a question?

I wanted to ask a question. While I was drafting it, Ask Ubuntu listed some closely related questions that had been answered. I thought those answers might answer the question I was going to ask but ...
John Harper's user avatar
10 votes
0 answers
467 views

Change the Launchpad logo on Ask Ubuntu's Contact and Login pages

As of now, this is the logo of Launchpad shown in Ask Ubuntu contact pages (https://askubuntu.com/contact and https://meta.askubuntu.com/contact) and login page (https://askubuntu.com/users/login): ...
Random Person's user avatar
5 votes
1 answer
62 views

How do I add files to posts?

I know how to add an image file in question post like this, but I need to add a very wide txt file and I am strugling for this. Please, what I'm missing ? If I click on image insertion button I can ...
Emilio's user avatar
  • 2,061
6 votes
0 answers
213 views

I think my question got mistakenly marked as a duplicate, help?

In order to help explain the difference between Ubuntu, its flavors, unofficial remixes, and unofficial derivatives, I created a self answered question called "Ubuntu, Ubuntu Flavors, Ubuntu ...
ArrayBolt3's user avatar
  • 3,129
0 votes
0 answers
381 views

What is happening with the daycounter?

I went to my account and clicked responses yesterday and it states that I made some responses and got an answer to my Responses. See screenshot: My day counter however states that I have not visited ...
Joepie Es's user avatar
  • 1,460
5 votes
1 answer
96 views

Why is my question opinion based

My question Why is the Breeze theme a flatpak? is closed for being opinion based. If you ask why a certain package is a flatpak instead of a normal .deb package, it is not opinion based. It is just a ...
Joepie Es's user avatar
  • 1,460
1 vote
1 answer
88 views

Why is this question exemplary for AskUbuntu?

So I was doing the "first questions" moderation queue and this question on making a program quit using a keypress came up. To me, the question is clearly due for another site -- probably ...
pbhj's user avatar
  • 3,221
2 votes
2 answers
284 views

Does the word "best" automatically make a question "Opinion based"?

I recently posted a question, and it was closed as "opinion based", presumably (and from a comment here) because of the word "best" in the title. I don't quite see where the ...
pglpm's user avatar
  • 149
4 votes
3 answers
137 views

How can I correct the reason for a close vote?

I cast a close vote but selected the wrong reason by mistake. Now the only option I am offered is to retract the close vote, and the system tells me that if I do that I won't be allowed to vote for ...
Tilman's user avatar
  • 3,499
5 votes
1 answer
109 views

What do you consider a well received question?

How many positive arrows does a question need to be considered a well received question?
Joepie Es's user avatar
  • 1,460
1 vote
2 answers
122 views

Consecutive days counter not working as expected

Although I made a comment yesterday, it didn't register my visit. I had 69 days and today it shows 1. Clicking on Consecutive days shows I missed yesterday. I was really on my way to 100. Very ...
Joepie Es's user avatar
  • 1,460
0 votes
0 answers
82 views

problem with registering visiting days

I always log in to this site after my father is done. However he has more consecutive days than me. I have only 2. When/how does the site register a visit?
HomerSimpson's user avatar
0 votes
1 answer
68 views

Edited a question, but it doesn't display my name

I edited a question (translated from Italian to English) and my name wasn't shown on the post. Then in my two and a half hours later I noticed that someone else's name is displayed there. How is that ...
Joepie Es's user avatar
  • 1,460
4 votes
0 answers
113 views

Double downvote?

How does that happen? 6 views but 8 downvotes?
nobody's user avatar
  • 5,387
1 vote
2 answers
107 views

Spontaneous Reputation Loss

I had a 308 reputation about thirty minutes ago, and someone has spontaneously down-voted at least four of my answers, and voted to delete them. I expect that this will happen more, and I would like ...
Logan's user avatar
  • 472
2 votes
0 answers
90 views

incorrect (4) consecutive days count while I visit this page every day

I visit the AskUbuntu-page every day and browse trough the questions. I open questions and mostly browse till page 4. I don't really understand how my counter shows only 4 days. Please can anyone tell ...
Joepie Es's user avatar
  • 1,460
5 votes
1 answer
122 views

How is the Meta participation calculated?

Recently, while randomly browsing Meta Ask Ubuntu, I found the Participation tab in the Users section. To me, it is showing me on the top of the tab: But I haven't posted any meta posts recently, so, ...
Error404's user avatar
  • 7,380
7 votes
1 answer
245 views

Why is the pool of selectable known-bad first question audits so small?

Over on Meta Stack Exchange, someone's reported having received the same post as a review audit in the First questions review queue five times overall. Per this post from a then-employee, when the ...
gparyani's user avatar
  • 221
7 votes
1 answer
114 views

What does "Watched" mean on the new summary page?

So the new layout - don't know... But what does the tag "Watched" mean? And why does one variant have an eye icon? Just curious - couldn't find solid info on this.
Artur Meinild's user avatar
3 votes
2 answers
112 views

Is the <blockquote> tag working correctly on Ask Ubuntu?

I've been trying to use the <blockquote> tag to include literal output in this forum, but I cannot get it to work for me. My understanding is that if a chunk of text is surrounded by the <...
Paul A.'s user avatar
  • 2,141
3 votes
1 answer
87 views

How to decide which flag is the correct one?

This days I found some questions about to install software in no longer supported releases (linke xenial) I never know for sure flagging as EOL or flagging as a duplicate (like how to install or ...
nobody's user avatar
  • 5,387
1 vote
0 answers
92 views

ACTIVITY screen in my profile needs work

As usual, change provokes more change... the new ACTIVITY screen needs some tweaking... BADGES shows up twice... And REPUTATION should be moved up IN PLACE of the first BADGES image...
heynnema's user avatar
  • 70.6k
1 vote
0 answers
210 views

All my ANSWERS have disappeared from my Activity screen

Happened just a few minutes ago... Where did they go?
heynnema's user avatar
  • 70.6k
1 vote
1 answer
52 views

How to add subname in profile?

The above is a user from Stack Overflow. How can I add a subname like Data Wrangler above? I don't see an option in my profile preferences to do this.
Liso's user avatar
  • 15.4k
0 votes
1 answer
71 views

Why are other people able to determine what answered the posters question?

I have a question about my Ask Ubuntu post: Deja Dup not backing up entire system I apologize if this has been asked or commented on by another thread. I do not have the time to read 25 pages of ...
SiliconVoid's user avatar
14 votes
0 answers
288 views

Recommend Deletion option in Late Answers review queue does nothing - please flag posts that should be deleted

Just a quick PSA here - thanks to BeastOfCaerbannog I've realised that the new Recommend Deletion option in the Late Answers queue completes the review and gives you the option to leave the canned ...
Zanna's user avatar
  • 70.4k
0 votes
1 answer
54 views

Are accepted answers pinned to the top in Ask Ubuntu Meta? [duplicate]

I was going through Ask Ubuntu Meta and found this question: Bullying as a strategy to force close a question. There are 2 answers to the question: one by Zanna and one by karel. I used the sort ...
Random Person's user avatar
-1 votes
1 answer
82 views

Why does the tag `20.10` Even exist If it is off topic?

Why does the tags of the releases who have met there end life even exists for eg - 20.10 19.04 16.04 What are the point of still using these tags ? When all the questions about them are off topic , I ...
Error404's user avatar
  • 7,380

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